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EXCLUSIONS TO W A R R A N T Y AND EXTENDED WARRANTY
1. Any accessories supplied with the product, including but not limited to, bowls, jugs, mills or carafes
made eit
her of glass or plastic and supplied with this appliance (hereinafter referred to as “the
accessory or accessories”), is warranted to be free from material and workmanship defects for the
duration of the appliance warranty.
2. The accessories should give trouble free service when used in accordance with the directions
described in the instruction manual. However, the accessories will be damaged if subjected to
impact, and this damage is not covered by the warranty. Such impact damage can occur either
from the outside (if for example it is dropped or knocked against a hard surface), or from within (if
for example foreign objects are placed within the accessories and the power is switched on).
3. Should you need to replace an accessory during the warranty period; a claim for a free
replacement will only be considered if the item (including all shards and broken parts) is returned to
the nearest HOLB service centre for examination.
4. The remains of the accessory will be carefully examined by the relevant professionals and if it is
determined (at the sole discretion of HOLB) that the damage was caused by impact, then the claim
will be refused and will not be covered by the warranty or any extended warranty.
5. Any replacement part provided in terms of clause 4 above will become a chargeable item payable
by the customer.
