Russell Hobbs RHFP5000, Instructions & Warranty

14

TROUBLESHOOTING

PROBLEM

SOLUTION

Food processor does not operate

• Make sure the large work bowl and lid are  
properly aligned and locked in place and 
the large food pusher is inserted in the feed 
chute.
• Check to make sure the food processor is 
plugged in.
• If you have a circuit breaker box, be sure 
the circuit is closed.
• Unplug the food processor, and then plug it 
back into the outlet.

Food processor not shredding or slicing 
properly

• Make sure the disc is installed properly.
• Make sure ingredients are suitable for 
slicing or shredding.

Lid does not close/lock into place. Make sure 
the disc is installed correctly. 

• Try to close again with the large food 
pusher removed.
• Make sure there is no food or other object 
blocking the interlock system.

Foods being sliced or grated fill up on one 
side of the bowl.

• This is normal. Stop processing 
occasionally and either, even out the food in 
the workbowl or move it to another bowl. 
When food accumulates close to the disc, 
empty the workbowl before continuing.

Some pieces of food remain on top of the 
disc.

• This is normal. Slice or grate those pieces 
by hand or save for another use, like soups 
that will be pureed.

Soft cheese collects on top of the slice/grate 
disc.

• The cheese was not cold enough. The 
pressure exerted on the pusher was too 
great. 
• Be sure soft cheeses are well chilled or 
place in freezer until knife inserted into 
cheese penetrates about 12mm. 
Remember food pusher is to be used as a 
guide; never exert hard pressure on the food 
pusher.

If the problem is not due to one of the above items, see the “Warranty and Customer Service” 
section of this Use and Care Manual. Do not return the food processor to the retailer. Retailers 
no not provide service.