RHPDF0911
Revision 2.0
PROBLEM SOLVING
The fan
doesn’t
switch on
•
Check the fan is plugged in
•
Check the socket is switched on
•
Check another appliance in the socket
•
Unplug and check for any obvious signs of damage to cord or
plug
•
If recently used, allow to cool for 1 hour then try again
The fan is
rattling
•
Check the grille is secured properly
•
Check all screws are securely fastened
•
Check there is nothing in contact with the fan
Fan will not
oscillate
•
Check the oscillation switch is pressed down
•
Check that nothing is interfering with the fan preventing
oscillation
Fan is making a
grinding sound
•
Immediately switch off and contact Customer Services
The air is dusty
•
Ensure fan is unplugged and set to 0
•
Carefully remove grille
•
Carefully remove blades from fan
•
Using mild soapy water and a sponge, gently rinse the blades
•
Allow to dry naturally for 24 hours then refit the blades
If you are still experiencing difficulties with the appliance please
contact us
BEFORE
returning the appliance to the retailer it was
purchased from:
Website:
https://mda.russellhobbs.com
Telephone:
0345 209 7461
Address:
Product Care, G2S, Green Bank Business Park,
Hindley Green, Wigan, WN2 4AY
