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Water  Supply  Connections,  continued

Notice:

  If  the  water  flow  resistance  of  a  

shower  head  is  too  high,  the  burner  in  the  
water  heater  will  fail  to  ignite.  Keep  the  
shower  head  clean  from  debris  that  could  
cause  additional  pressure  drop.

Notice:

  If  using  mixing  valves  on  the  

outlet,  choose  one  that  prevents  cold  water  
pressure  from  overcoming  hot  water  line  
pressure.

Notice:  If  multiple  water  heaters  are  
installed  in  a  manifold  system,  the  
water  piping  must  be  in  “Parallel”.  A  
water  pressure  of  40  psi  (276  kPa)  is  
recommended  for  each  water  heater  for  
proper  operation  of  the  water  heaters.

Alternate  Water  Piping  Arrangement  
with  Optional  Valve  Kit

Valve  kits  may  be  purchased  and  installed  as  
optional  items.  Contact  your  distributor  or  
place  of  purchase  for  details.They  allow  for  
one  person  full  diagnostic  testing  and  ease  
of  flushing  the  system.  The  kit  includes  two  
full  port  isolation  valves,  one  for  the  cold  
side  and  one  for  the  hot  side.  Refer  to    
page  18.

Install  a  shutoff  valve  near  the  inlet  of  
the  water  heater  for  service  and  draining  
purposes.

It  is  not  recommended  to  use  pipes  with  
smaller  diameters  than  the  water  supply  
connection  of  the  water  heater.

Before  connecting  the  water  supply  pipe  
to  the  water  heater,  open  the  shutoff  valve  
and  clean  out  sand,  debris,  air,  caulking  
material,  etc.  inside  the  pipe.  Connect  to  
the  water  inlet,  then  check  water  flow.  
Close  the  shutoff  valve  and  clean  the  
water  filter.

Be  sure  to  connect  the  water  inlet  and  the  
hot  water  outlet  as  shown  on  the  water  
heater.  If  reversed,  the  water  heater  will  
not  function.

Installation  of  unions  or  flexible  copper  
connections  are  recommended  on  the  HOT  
and  COLD  water  lines,  so  that  the  water  
heater  may  disconnect  easily  for  servicing,  
if  necessary.

Install  a  Check  Valve  between  the  water  
heater  and  the  water  shutoff  valve  (see  the  
top  left  diagram).

The  following  should  be  addressed  in  
regards  to  the  HOT  WATER  OUTLET:

    

Connections  between  the  water  heater  
and  point(s)  of  use  should  be  as  short  
and  direct  as  possible.

    

Local  codes  shall  govern  the  exact  type  
of  pipe  material  that  is  to  be  used  for  
water  connections.

    

To  conserve  energy  and  minimize  heat  
loss,  insulation  of  hot  water  piping  is  
recommended  (see  Hot  and  Cold  Pipe  
Insulation  Installation  on  page  19).

Notice

:  The  flow  rate  of  hot  water  

may  vary  when  more  than  two  faucets  
(appliances,  fixtures,  etc.)  are  being  used  
simultaneously.

Notice

:  The  pipes  MUST  be  completely  

drainable.  If  the  hot  water  faucets  are  
located  at  a  point  higher  than  the  water  
heater,  place  a  drain  valve  at  the  lowest  
point  (see  diagram  at  the  left).

Water Filter

Check Valve

Water Inlet

Clean the

Water Filter

Water

Nipple

Air 

Relief 

Valve

Hot 

Water 

Tap

 Drain Valve

CAUTION:  This  water  

heater  must  only  be  used  with  

the  following  water  supply  

system  conditions:

    With  clean,  potable  water  

free  of  corrosive  chemicals,  
sand,  dirt  or  other  
contaminates.

    With  inlet  water  

temperatures  above  32°F  
(0°C),  but  not  exceeding  
120°F  (49°C).

    With  recommended  water  

quality(See  the  chart  below).

    DO  NOT  reverse  the  hot  

and  cold  water  connections.  
The  water  heater  will    
not  operate.

Notice:  Use  only  teflon  tape  on  
cold  and  hot  water  connections  
and  lines.

12

This  appliance  is  not  intended  

for  space  heating  application.    

Do  not  connect  this  heater  to  

waterlines  previously  used  for  

space  heating  or  non-­potable  

water  distribution.  All  water  

piping  and  components  shall  be  

suitable  for  potable  water.

pH

TDS (Total 

Dissolved Solids)

Free Carbon 

Dioxide (CO2)

Total 

Hardness Aluminum Chlorides

Copper

Iron

Manganese

Zinc

6.5 to 8.5 Up to 500 mg/L Up to 15mg/L

Up to 200 

mg/L

Up to 0.2 

mg/L

Up to 200 

mg/L

Up to 1.0 

mg/L

Up to 0.3 

mg/L

Up to 0.05 

mg/L

Up to 1.0 

mg/L

Chart  for  Recommended  Water  Quality  Levels

AP15318 tankless 10 30 09.indd   12

11/9/2009   3:17:37 PM

Summary of Contents for AP15318

Page 1: ...ce and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instruc...

Page 2: ...swers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safety and the safety of others a...

Page 3: ...solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a wa...

Page 4: ...117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying genera...

Page 5: ...th great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas lea...

Page 6: ...pacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of the gas shut off valve and h...

Page 7: ...burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed verticall...

Page 8: ...tion of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Use Car...

Page 9: ...anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 9...

Page 10: ...le and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent at another location Inside...

Page 11: ...pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14...

Page 12: ...heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as s...

Page 13: ...line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge...

Page 14: ...ode In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap Valve Supplied Leak Testing...

Page 15: ...comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 F PRIORITY POWER O...

Page 16: ...projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remo...

Page 17: ...IRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1 2 3 K SV0 SV1 SV2 SV3 W BK...

Page 18: ...tdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap Manual Gas Supply Line Shut...

Page 19: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment o...

Page 20: ...tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Supply Gas type matches rating p...

Page 21: ...tric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear ou...

Page 22: ...ere is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perform the work Operating the w...

Page 23: ...t water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60 C can be achieved with the...

Page 24: ...odically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet Rapid closing of faucets or...

Page 25: ...a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the r...

Page 26: ...ng conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installat...

Page 27: ...icable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Wa...

Page 28: ...grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with a new cylinder of LP Gas Bl...

Page 29: ...f parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For y...

Page 30: ...f the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button at the same time The display of t...

Page 31: ...f the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the altitude above sea level where the wa...

Page 32: ...onal Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and se...

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