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WARNING:  Do  not  attempt  to  convert  this  water  heater  for  use  with  a  different  type  of  gas  other  than  the  type  shown  

on  the  rating  plate.  Such  conversion  could  result  in  hazardous  operating  conditions.

Gas  Supply

The  supplied  Manual  Gas  Appliance  Shutoff  
Valve  must  be  installed  at  the  gas  connection  of  
the  water  heater  at  the  time  of  installation  (see  
diagram  to  the  left).

The  branch  gas  supply  line  to  the  water  heater  
should  be  a  minimum  of  3/4”  black  steel  pipe  
or  other  approved  gas  piping  material.

A  ground  joint  union  or  ANSI  design  certified  
semi-­rigid  or  flexible  gas  appliance  connector  
should  be  installed  in  the  gas  line  close  to  the  
water  heater.  The  National  Fuel  Gas  Code  
(NFGC)  ANSI  Z223.1  and  CAN  B149  code  
mandates  a  manual  gas  shut-­off  valve:  See  
NFGC  &  B149  for  complete  instructions.

If  flexible  connectors  are  used,  the  maximum  
length  shall  not  exceed  36”  (91  cm).

If  lever  type  gas  shut  offs  are  used,  they  shall  
be  approved/certified  gas  cocks..

Compound  used  on  the  threaded  joints  of  the  
gas  piping  must  be  of  the  type  resistant  to  the  
action  of  LP  gas.  Use  compound  sparingly  on  
male  threads  only.  

A  sediment  trap  should  be  installed  at  the  
bottom  of  the  gas  line.

Do  not  use  excessive  force  (over  31.5  ft  lbs.  
[42.7  Nm])  in  tightening  the  pipe,  particularly  if  
teflon  pipe  compound  is  used,  as  the  unit  may  
be  damaged.

The  inlet  gas  pressure  to  the  water  heater  must  
not  exceed  10.5”  w.c.  (2.6  kPa)  for  natural  or  
13”  w.c.  (3.2  kPa)  for  LP  gas.  For  purposes    
of  input  adjustment,  the  minimum  inlet  gas  
pressure  (with  main  burner  on)  is  shown  on  
the  water  heater  rating  plate.  If  high  or  low  gas  
pressures  are  present,  contact  your  gas  supplier  
for  correction.

NOTICE:

  To  ensure  proper  operation  of  the  

heater  the  gas  pipe  and  gas  meter  must  be  sized  
correctly.

Gas  piping  shall  be  in  accordance  with  local,  
utility  company  requirement  and/or  in  the    
absence  of  local  codes,  use  the  latest  edition  of  
the  National  Fuel  Gas  Code.  In  Canada,  the  latest  
edition  of  CSA  B149.1  Natural  Gas  and  Propane  
installation  code.

Manual

Gas

Supply

Line

Shutoff

Manual Gas

Appliance

Shutoff

Union

Sediment Trap

Cap

(Valve)

(Supplied)

Leak  Testing

The  water  heater  and  its  gas  connections  must  

be  leak  tested  at  normal  operating  pressures  

before  it  is  placed  in  operation.

    

  Turn  on  the  gas  shut-­off  valve(s)  to  the  
water  heater.

      

Use  a  soapy  water  solution  to  test  for  

leaks  at  all  connections  and  fittings.  

Bubbles  indicate  a  gas  leak  that  must    

be  corrected.

  

The  factory  connections  should  also  be  leak  
tested  after  the  water  heater  is  placed  in  
operation.

WARNING:  Never  use  

an  open  flame  to  test  for  
gas  leaks,  as  property  
damage,  personal  injury,    
or  death  could  result.

Pressure  Testing  the  Gas  Supply  System

The  water  heater  and  its  manual  gas  shut-­
off  valve  must  be  disconnected  from  the  gas  
supply  piping  system  during  any  pressure  
testing  of  the  system  at  pressures  in  excess    
of  1/2  psi  (14”  w.c.  [3.5  kPa]).

The  water  heater  must  be  isolated  from  the  
gas  piping  system  by  closing  the  manual  gas  
shut-­off  valve  during  any  pressure  testing  of  
the  gas  supply  piping  at  pressures  equal  to  or  
less  than  1/2  psi  (14”  w.c.  [3.5  kPa]).

WARNING:  Install  a  gas  

pressure  regulator,  in  the  
gas  supply  line,  which  does  
not  exceed  the  maximum  
supply  pressure.

DO  NOT  use  an  industrial  
type  gas  regulator.

This  water  heater  is  certified  for  installations  

up  to  3,280  feet  (1000  m)  above  sea  level.  

The  input  rating  of  this  water  heater  is  based  

on  sea  level  operation.  At  higher    

elevations,  the  actual  input  rate  may  be  

lower  than  the  value  listed  on  the  rating  

label.

NOTICE:  For  installations  above  3,280  

feet  (1,000  m)  elevation,  contact  a  quaili-­

fied  service  technician  to  make  the  proper  

altitude  adjustment.    See  page  31  for  ad-­

ditional  information.
Do  not  install  this  water  heater  at  eleva-­

tions  above  3,280  feet  (1,000  m)  without  

making  the  proper  adjustment.  Please  

contact  your  installer,  local  gas  supplier,  

place  of  purchase  or  the  Customer  Service  

phone  number  as  listed  in  this  Use  &  Care  

Manual  for  more  information.  

High  Altitude

14

AP15318 tankless 10 30 09.indd   14

11/9/2009   3:17:37 PM

Summary of Contents for AP15318

Page 1: ...ce and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instruc...

Page 2: ...swers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safety and the safety of others a...

Page 3: ...solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a wa...

Page 4: ...117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying genera...

Page 5: ...th great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas lea...

Page 6: ...pacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of the gas shut off valve and h...

Page 7: ...burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed verticall...

Page 8: ...tion of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Use Car...

Page 9: ...anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 9...

Page 10: ...le and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent at another location Inside...

Page 11: ...pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14...

Page 12: ...heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as s...

Page 13: ...line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge...

Page 14: ...ode In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap Valve Supplied Leak Testing...

Page 15: ...comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 F PRIORITY POWER O...

Page 16: ...projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remo...

Page 17: ...IRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1 2 3 K SV0 SV1 SV2 SV3 W BK...

Page 18: ...tdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap Manual Gas Supply Line Shut...

Page 19: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment o...

Page 20: ...tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Supply Gas type matches rating p...

Page 21: ...tric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear ou...

Page 22: ...ere is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perform the work Operating the w...

Page 23: ...t water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60 C can be achieved with the...

Page 24: ...odically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet Rapid closing of faucets or...

Page 25: ...a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the r...

Page 26: ...ng conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installat...

Page 27: ...icable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Wa...

Page 28: ...grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with a new cylinder of LP Gas Bl...

Page 29: ...f parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For y...

Page 30: ...f the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button at the same time The display of t...

Page 31: ...f the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the altitude above sea level where the wa...

Page 32: ...onal Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and se...

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