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Care  and  cleaning  of  the  water  heater:

Housekeeping

Before  performing  Housekeeping  tasks  
to  this  water  heater,  turn  the  unit  off  and  
disconnect  the  power  supply.

Vacuum  around  the  water  heater  for  dust,  
dirt  and  lint  on  a  regular  basis.  

Clean  the  water  heater  and  remote  
control  by  using  a  damp  soft  cloth  with  
a  few  drops  of  mild  detergent  and  gently  
wiping  the  surfaces  of  the  unit.  Wipe  any  
remaining  moisture  with  a  dry  soft  cloth.

To  ensure  sufficient  ventilation  and  
combustion  air  supply,  proper  clearances  
must  be  maintained.  

DO  NOT  block  or  obstruct  the  air  
intake  opening  of  the  water  heater.    
A  minimum  of  12”  (30  cm)  is  required  
between  this  combustion  air  inlet  
opening  and  any  obstruction.

The  Air  Intake  and  Water  filters  should  be  
cleaned  on  a  monthly  basis.

HOW  TO  CLEAN  THE  WATER  FILTER:

    

Make  sure  the  unit  is  OFF  and  the  
electrical  power  supply  has  been  
disconnected.

    

Turn  the  water  supply  OFF  to  the  
heater.

    Drain  heater.  See  “Draining  The  

Water  Heater”  section  on  page  26.

    

Unscrew  the  water  filter,  and  slide  the  
filter  out.

    DO  NOT

  tap  the  filter  as  it  may  

deform  and/or  damage  the  filter.

    

To  remove  severe  sediment  and  dirt,  
use  a  soft  brush  and  wash  with  running  
water.

    

Return  the  filter  to  the  water  heater  and  
screw  in  the  filter.

    

Turn  the  electrical  power  supply  and  
cold  water  supply  ON  to  the  water  
heater.

Routine  Preventative  Maintenance

Properly  maintained,  your  water  heater  
will  provide  years  of  dependable  trouble-­
free  service.  

It  is  recommended  that  a  periodic  
inspection  of  the  burner,  relief  valve,  
water  filter  and  venting  system  should  be  
made  by  service  personnel  qualified  in  gas  
appliance  repair.

It  is  suggested  that  a  routine  preventive  
maintenance  program  be  established  and  
followed  by  the  user.

At  least  once  a  year,  lift  and  release  the  
lever  handle  on  the  pressure  relief  valve,  
located  in  the  hot  outlet  piping  of  the  
water  heater,  to  make  certain  the  valve  
operates  freely.  Allow  several  gallons  to  
flush  through  the  discharge  line  to  an    
open  drain.

NOTICE:  If  the  pressure  relief  valve    
on  the  hot  water  heater  discharges  
periodically,  this  may  be  due  to  a  
problem  in  the  water  system.  Contact  
the  water  supplier  or  your  plumbing  
contractor  on  how  to  correct  this.  DO  
NOT  plug  the  relief  valve  outlet.

Rapid  closing  of  faucets  or  solenoid  
valves  in  automatic  water  using  appliances  
can  cause  a  banging  noise  heard  in  a  
water  pipe.  Strategically  located  risers  in  
the  water  pipe  system  or  water  hammer  
arresting  devices  can  be  used  to  minimize  
the  problem.

Inspect  the  area  around  the  water  heater    
to  ensure  a  safe  operating  environment.  
Keep  appliance  area  clear  and  free  from  
combustible  materials,  gasoline  and  other  
flammable  vapors  and  liquids.

Ensure  the  unit  has  not  been  damaged.    
If  damage  or  denting  is  present,  contact    
a  service  personnel  to  verify  proper  
operation.

Check  for  any  abnormal  sounds  during  
normal  operation  of  the  water  heater.

All  piping  should  be  checked  for  gas  and/
or  water  leaks.  Refer  to  page  14  of  this  
manual  for  instructions  on  leak  testing.

The  air  intake  and  cold  water  supply  
filters  should  be  cleaned  monthly.  Refer  
to  the  “Housekeeping”  section  for  further  
information.

DO  NOT

  operate  the  water  heater  if  you  

feel  something  is  wrong  with  the  unit.

DO  NOT

  allow  children  to  operate  or  

otherwise  handle  the  unit.

Notice:

  After  inspection,  maintenance  

and/or  cleaning,  ensure  proper  operation  
by  turning  on  a  hot  water  faucet.

DANGER:  Before  

manually  operating  the  

relief  valve,  make  certain  

no  one  will  be  exposed  to  

the  danger  of  the  hot  water  

released  by  the  valve.  The  

water  may  be  hot  enough  to  

create  a  scald  hazard.  The  

water  should  be  released  

into  a  suitable  drain  to  

prevent  injury  or  property  

damage.

  

!

DANGER:  

Combustible  materials,  
such  as  clothing,  cleaning  
materials  or  flammable  
liquids,  etc.,  must  not  be  
placed  against  or  next  to  
the  water  heater.

DANGER:  Failure  to  

perform  the  recommended  
Routine  Preventative  
Maintenance  can  harm  
the  proper  operation  of  
this  water  heater,  which  
can  cause  carbon  
monoxide  dangers,  
excessive  hot  water  
temperatures  and  other  
potentially  hazardous  
conditions.

!

DANGER:  Hotter  water  

increases  the  potential  for  
Hot  Water  Scalds.

!

DANGER:  Shock  Hazard  

Make  sure  the  electrical  
power  to  the  water  heater  is  
off  to  avoid  potential  serious  
injury  or  damage  to  
components.

24

AP15318 tankless 10 30 09.indd   24

11/9/2009   3:17:41 PM

Summary of Contents for AP15318

Page 1: ...ce and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instruc...

Page 2: ...swers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safety and the safety of others a...

Page 3: ...solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a wa...

Page 4: ...117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying genera...

Page 5: ...th great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas lea...

Page 6: ...pacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of the gas shut off valve and h...

Page 7: ...burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed verticall...

Page 8: ...tion of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Use Car...

Page 9: ...anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 9...

Page 10: ...le and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent at another location Inside...

Page 11: ...pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14...

Page 12: ...heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as s...

Page 13: ...line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge...

Page 14: ...ode In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap Valve Supplied Leak Testing...

Page 15: ...comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 F PRIORITY POWER O...

Page 16: ...projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remo...

Page 17: ...IRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1 2 3 K SV0 SV1 SV2 SV3 W BK...

Page 18: ...tdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap Manual Gas Supply Line Shut...

Page 19: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment o...

Page 20: ...tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Supply Gas type matches rating p...

Page 21: ...tric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear ou...

Page 22: ...ere is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perform the work Operating the w...

Page 23: ...t water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60 C can be achieved with the...

Page 24: ...odically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet Rapid closing of faucets or...

Page 25: ...a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the r...

Page 26: ...ng conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installat...

Page 27: ...icable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Wa...

Page 28: ...grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with a new cylinder of LP Gas Bl...

Page 29: ...f parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For y...

Page 30: ...f the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button at the same time The display of t...

Page 31: ...f the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the altitude above sea level where the wa...

Page 32: ...onal Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and se...

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