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Draining  the  Water  Heater

WARNING:  Failure  

to  drain  the  water  heater  

can  cause  serious  

damage  to  the  water  

heater  as  well  as  

personal  injury.

Below  are  instructions  for  draining  water  out  
of  the  water  heater.

    

Turn  off  the  switch  on  the  remote  control.

    Close  the  gas  shut-­off  valve(s).

    Unplug  the  power  supply  cord  (or  

disconnect  breaker)  at  least  10  seconds  
after  step  #1.

    Open  all  hot  water  faucets.  Before  

proceeding  to  the  next  step,  make  sure  that  
COLD  water  is  coming  out  of  all  hot  water  
faucets.

    Close  the  water  shut-­off  valve.

    Using  a  suitable  container  to  catch  water,  

remove  the  water  filter  and  the  drain  valve  
from  heater.  Attach  a  garden  hose  to  the  
drain  valve  installed  in  the  hot  water  outlet  
line  and  direct  the  stream  of  water  to  a  

suitable  drain  where  it  will  cause  no  
damage.  Leave  water  heater  as  is  until  next  
use.

To  put  the  water  heater  back  into  operation  
after  draining,  follow  the  steps  below.

    

Reinstall  the  drain  valve  and  the  water  
filter.  Close  the  hot  water  outlet  drain  
valve.

    Open  the  water  shut-­off  valve  and  close  

again  after  making  sure  that  water  comes  
out  from  hot  water  faucets.  (This  step  is  to  
remove  air  from  the  water  lines.)

    Plug  into  an  electrical  outlet,  fully  open  

the  gas  shut-­off  valve  and  the  water    
shut-­off  valve.

NOTICE:

  The  water  heater  may  not  

operate  unless  the  above  procedure  is  
followed  correctly.

Draining  the  water  heater

WARNING:  Failure  

to  follow  these  

instructions  while  

draining  the  water  

heater  can  cause  serious  

damage  to  the  water  

heater  as  well  as  

personal  injury,  

including  scalding.

NOTICE:  DO  NOT  

unplug  the  electric  

power  supply  cord  for  

freeze  protection.

Care  and  cleaning  of  the  water  heater:

Freeze  Protection

Where  the  water  heater  may  be  exposed  to  
freezing  conditions,  even  for  a  short  period  of  
time,  be  sure  to  drain  all  water  from  the  unit  
as  instructed  above.

Exposure  to  freezing  conditions  can  occur  
from  down  draft  of  venting  system  or  from  
installation  in  areas  exposed  to  cold  air.
The  water  heater  is  equipped  with  a  Freeze  

Protection  Electric  Heater.  As  long  as  electricity  

is  supplied  to  the  water  heater,  it  prevents  

freezing  inside  the  water  heater  down  to  an  

ambient  temperature  of  approximately    

minus  30°F  (-­34°C)  (without  wind  conditions).
This  device  only  protects  the  internal  

components  of  the  water  heater.  It  does  NOT  

protect  piping  and  valves.  Therefore,  piping  

and  valves  should  be  wrapped  with  insulation  

material  as  instructed  on  page  19.

Another  method  of  freeze  prevention  is  by  

running  a  small  volume  of  water.  Running  

water  will  protect  the  water  heater,  piping    

and  valves.
Follow  the  steps  below  to  ensure  proper  water  

flow  through  the  water  heater  and  piping:

    

Turn  off  the  switch  on  the  remote  control.

    Close  the  gas  shut-­off  valve.

    Open  the  hot  water  faucet  slightly  until  a  

stream  of  approximately  1/8”  (.32  cm)  is  
flowing.  Be  sure  to  check  the  flow  
periodically.

Water  Inlet

Water  Outlet

Drain

Pressure  Relief  Valve

Hot  Water  Service  Valve

Cold  Water  Service  

Valve

Optional  Maintenance  Method

Isolator  valve  kits  may  be  purchased  as  optional  
items  from  manufacturer,  distributor  or  place    
of  purchase.  They  allow  for  one  person  full  

diagnostic  testing  and  ease  of  flushing  the  
system.

The  kit  includes  two  full  port  isolation  valves,  
one  for  the  cold  side  and  one  for  the  hot  side.

CAUTION:  Even  when  

drained  properly,  a  small  

amount  of  water  will  remain  

in  the  water  heater.  In  cold  

weather,  conditions  this  water  

can  freeze.  If  this  happens  

allow  the  defrost  protection  

on  the  heater  at  least  30  

minutes  to  melt  the  frozen  

water  or  the  water  heater  

may  not  work  properly.

26

¥

F

PRIORITY

POWER

ON/OFF

AP15318 tankless 10 30 09.indd   26

11/9/2009   3:17:45 PM

Summary of Contents for AP15318

Page 1: ...ce and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instruc...

Page 2: ...swers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safety and the safety of others a...

Page 3: ...solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a wa...

Page 4: ...117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying genera...

Page 5: ...th great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas lea...

Page 6: ...pacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of the gas shut off valve and h...

Page 7: ...burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed verticall...

Page 8: ...tion of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Use Car...

Page 9: ...anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 9...

Page 10: ...le and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent at another location Inside...

Page 11: ...pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14...

Page 12: ...heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as s...

Page 13: ...line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge...

Page 14: ...ode In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap Valve Supplied Leak Testing...

Page 15: ...comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 F PRIORITY POWER O...

Page 16: ...projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remo...

Page 17: ...IRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1 2 3 K SV0 SV1 SV2 SV3 W BK...

Page 18: ...tdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap Manual Gas Supply Line Shut...

Page 19: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment o...

Page 20: ...tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Supply Gas type matches rating p...

Page 21: ...tric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear ou...

Page 22: ...ere is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perform the work Operating the w...

Page 23: ...t water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60 C can be achieved with the...

Page 24: ...odically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet Rapid closing of faucets or...

Page 25: ...a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the r...

Page 26: ...ng conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installat...

Page 27: ...icable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Wa...

Page 28: ...grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with a new cylinder of LP Gas Bl...

Page 29: ...f parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For y...

Page 30: ...f the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button at the same time The display of t...

Page 31: ...f the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the altitude above sea level where the wa...

Page 32: ...onal Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and se...

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