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Both  LP  and  natural  gas  have  an  odorant  added  to  aid  in  detecting  a  gas  leak.  Some    

people  may  not  physically  be  able  to  smell  or  recognize  this  odorant.  If  you  are  unsure  or  

unfamiliar  with  the  smell  of  LP  or  natural  gas,  ask  the  gas  supplier.  Other  conditions,  such  as  

“odorant  fade”,  which  causes  the  odorant  to  diminish  in  intensity,  can  also  hide  or  camouflage  

a  gas  leak.

DANGER!

NATURAL  GAS  AND  LIQUEFIED  PETROLEUM  MODELS

    Water  heaters  utilizing  LP  gas  are  different  

from  natural  gas  models.  A  natural  gas  
water  heater  will  not  function  safely  on  LP  
gas  and  vice  versa.  

    No  attempt  should  ever  be  made  to  

convert  the  water  heater  from  natural  gas  
to  LP  gas.  To  avoid  possible  equipment  
damage,  personal  injury  or  fire,  do  not  
connect  the  water  heater  to  a  fuel  type  not  
in  accordance  with  the  unit  data  plate;;  
propane  for  propane  units  and  natural  gas  
for  natural  gas  units.  These  units  are  not  
certified  for  any  other  fuel  type.

    LP  appliances  should  not  be  installed  below  

grade  (for  example,  in  a  basement)  if  such  
installation  is  prohibited  by  federal,  state  
and/or  local  laws,  rules,  regulations  or  
customs.

    Propane  or  LP  gas  must  be  used  with  great  

caution.  It  is  heavier  than  air  and  will  
collect  first  in  lower  areas,  making  it  hard  
to  detect  at  nose  level.

    Before  attempting  to  light  the  water  heater,  

make  sure  to  look  and  smell  for  gas  leaks.  
Use  a  soapy  solution  to  check  all  gas  fittings  
and  connections.  Bubbling  at  a  connection  
indicates  a  leak  that  must  be  corrected.  
When  smelling  to  detect  a  gas  leak,  be  sure  
to  sniff  near  the  floor  also.

    Gas  detectors  are  recommended  in  LP  

and  natural  gas  applications  and  their  
installation  should  be  in  accordance  
with  the  detector  manufacturer’s  
recommendations  and/or  local  laws,    
rules,  regulations  or  customs.

    It  is  recommended  that  more  than  one  

method,  such  as  soapy  solution,  gas  
detectors,  etc.,  be  used  to  detect  leaks    
in  gas  applications.

Notice:  If  a  gas  leak  is  present  or  suspected:

  

  Do  not  

attempt  to  find  the  cause  yourself.

    

Do  not

  try  to  light  any  appliance.

    

Do  not

  touch  any  electrical  switch.

    

Do  not

  use  any  phone  in  your  building.

    Leave  the  building  immediately  and  make  

sure  your  family  and  pets  leave  also.

    Leave  the  doors  open  for  ventilation  and  

contact  the  gas  supplier,  a  qualified  service  
agency  or  the  fire  department.

    Stay  away  from  the  building  until  the  

service  call  has  been  made,  the  leak  is  
corrected  and  a  qualified  agency  has  
determined  the  area  to  be  safe.

AP15318 tankless 10 30 09.indd   5

11/9/2009   3:17:33 PM

Summary of Contents for AP15318

Page 1: ...ce and troubleshooting of the water heater This manual also includes a parts list It is very important that all persons who are expected to install operate or adjust this water heater read the instruc...

Page 2: ...swers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safety and the safety of others a...

Page 3: ...solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a wa...

Page 4: ...117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is supplying genera...

Page 5: ...th great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas lea...

Page 6: ...pacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of the gas shut off valve and h...

Page 7: ...burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed verticall...

Page 8: ...tion of Important Safety Information California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Use Car...

Page 9: ...anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 100 000 Btuh 30kW 36 inches 9...

Page 10: ...le and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent at another location Inside...

Page 11: ...pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14...

Page 12: ...heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as s...

Page 13: ...line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge...

Page 14: ...ode In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap Valve Supplied Leak Testing...

Page 15: ...comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 F PRIORITY POWER O...

Page 16: ...projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Proceed to Connecting the remo...

Page 17: ...IRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1 2 3 K SV0 SV1 SV2 SV3 W BK...

Page 18: ...tdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap Manual Gas Supply Line Shut...

Page 19: ...storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment o...

Page 20: ...tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Supply Gas type matches rating p...

Page 21: ...tric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait five 5 minutes to clear ou...

Page 22: ...ere is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perform the work Operating the w...

Page 23: ...t water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60 C can be achieved with the...

Page 24: ...odically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet Rapid closing of faucets or...

Page 25: ...a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the r...

Page 26: ...ng conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from installat...

Page 27: ...icable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water demand Increase water flow Wa...

Page 28: ...grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with a new cylinder of LP Gas Bl...

Page 29: ...f parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified service personnel WARNING For y...

Page 30: ...f the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button at the same time The display of t...

Page 31: ...f the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the altitude above sea level where the wa...

Page 32: ...onal Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will be requested a Model and se...

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