20 — English
WARRANTY
LIMITED ENGINE WARRANTY
DUCAR Corporation will repair or replace, free of charge, any
part(s) of the engine that is defective in material or workmanship
or both. Transportation charges on product submitted for repair
or replacement under this warranty must be borne by purchaser.
This warranty is effective for and is subject to the time periods and
conditions stated below. For warranty service, find the nearest
Authorized Service Dealer in our dealer locator map at DUCAR.
There is no other expressed warranty. Implied warranties,
including those of merchantability and fitness for a particular
purpose, are limited to three years from purchase, or to the
extent permitted by law and all implied warranties are ex-
cluded. The warranty period begins on the date of purchase
by the first retail consumer or commercial end user. Liability
for incidental or consequential damages are excluded to the
extent exclusion is permitted by law.
Some states or countries
do not allow limitations on how long an implied warranty lasts, and
some states or countries do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
and exclusion may not apply to you. This warranty gives you
specific legal rights and you may also have other rights which
vary from state to state and country to country.
No warranty registration is necessary to obtain warranty on
DUCAR. Save your proof of purchase receipt. If you do not
provide proof of the initial purchase date at the time warranty
service is requested, the manufacturing date of the product
will be used to determine the warranty period.
ABOUT YOUR WARRANTY
DUCAR welcomes warranty repair and apologizes to you for be-
ing inconvenienced. Any Authorized Service Dealer may perform
warranty repairs. Most warranty repairs are handled routinely, but
sometimes requests for warranty service may not be appropriate.
If a customer differs with the decision of the Service Dealer, an
investigation will be made to determine whether the warranty
applies. Ask the Service Dealer to submit all supporting facts
to his Distributor or the Factory for review. If the Distributor or
the Factory decides that the claim is justified, the customer will
be fully reimbursed for those items that are defective. To avoid
misunderstanding which might occur between the customer and
the Dealer, listed below are some of the causes of engine failure
that the warranty does not cover.
Normal wear:
Engines, like all mechanical devices, need periodic
parts service and replacement to perform well. Warranty will not
cover repair when normal use has exhausted the life of a part or
an engine. Warranty would not apply if engine damage occurred
because of misuse, lack of routine maintenance, shipping, han-
dling, warehousing or improper installation. Similarly warranty is
void if the serial number of the engine has been removed or the
engine has been altered or modified.
Improper maintenance:
The life of an engine depends upon
the conditions under which it operates, and the care it receives.
Some applications, such as tillers, pumps and rotary mowers,
are very often used in dusty or dirty conditions, which can cause
what appears to be premature wear. Such wear, when caused
by dirt, dust, spark plug cleaning grit, or other abrasive material
that has entered the engine because of improper maintenance,
is not covered by warranty.
This warranty covers engine related defective material and/
or workmanship only, and not replacement or refund of the
equipment to which the engine may be mounted. Nor does
the warranty extend to repairs required because of:
1.
Problems caused by parts that are not original DUCAR.
2.
Equipment controls or installations that prevent starting,
cause unsatisfactory engine performance, or shorten engine
life. (Contact equipment manufacturer.)
3.
Leaking carburetors, clogged fuel pipes, sticking valves, or
other damage, caused by using contaminated or stale fuel.
4.
Parts which are scored or broke because an engine was
operated with insufficient or contaminated lubricating oil, or
an incorrect grade of lubricating oil (check and refill when
necessary, and change at recommended intervals). OIL
GARD may not shut down running engine. Engine damage
may occur if oil level is not properly maintained.
5.
Repair or adjustment of associated parts or assemblies such
as clutches, transmissions, remote controls, etc., which are
not manufactured by DUCAR.
6.
Damage or wear to parts caused by dirt, which entered
the engine because of improper air cleaner maintenance,
re-assembly, or use of a non-original air cleaner element or
cartridge. At recommended intervals, clean and/or replace
the filter as stated in the Operator’s Manual.
7.
Parts damaged by over-speeding, or overheating caused
by grass, debris, or dirt, which plugs or clogs the cooling
fins, or flywheel area, or damage caused by operating the
engine in a confined area without sufficient ventilation. Clean
engine debris at recommended intervals as stated in the
Operator’s Manual.
8.
Engine or equipment parts broken by excessive vibration
caused by a loose engine mounting, loose cutter blades,
unbalanced blades or loose or unbalanced impellers,
improper attachment of equipment to engine crankshaft,
over-speeding or other abuse in operation.
9.
A bent or broken crankshaft, caused by striking a solid
object with the cutter blade of a rotary lawn mower, or
excessive v-belt tightness.
10.
Routine tune-up or adjustment of the engine.
11.
Engine or engine component failure, i.e., combustion cham-
ber, valves, valve seats, valve guides, or burned starter
motor windings, caused by the use of alternate fuels such
as, liquefied petroleum, natural gas, altered gasoline, etc.
IF YOU HAVE ANY QUESTIONS REGARDING YOUR
WARRANTY RIGHTS AND RESPONSIBILITIES, CONTACT
TECHTRONIC INDUSTRIES POWER EQUIPMENT AT
1-800-860-4050.
