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RYTEC TECHNICAL KNOWLEDGE CENTER
RYTEC TECHNCIAL KNOWLEDGE CENTER
At
“Contact Us”
pull down tab a link to the Rytec Technical
Knowledge Center can be found by selecting the
“Customer Support” option. You will be directed to
the Customer Support webpage. Within the
“Technical Documents and Manuals” section you will
find the link “Rytec Technical Knowledge Center”.
This knowledge center contains on-line manuals,
service bulletins, and video presentations of various
Rytec models and repair information.
RYTEC ON-LINE WEBSTORE
Rytec Corporation in partnership with Amazon have
developed on on-line webstore for purchasing Rytec
replacement parts.
Access to the Rytec webstore is by invitation only.
Invitations are processed through the following e-mail
address,
include name and contact information (account
holder). All inquiries will be reviewed however, Rytec
maintains the authority to grant or deny access to the
webstore at all times. The Rytec webstore is open
24/7/365. Parts available on-line require a credit card
for purchase. Items in stock routinely ship the same
day. The account is strictly for the account holder. All
ship to, bill to and ordering information is the
responsibility of the account holder. Currently, over
one hundred Rytec parts are available at the on-line
store. Shipping rates for the products on line are the
lowest rates available.
RETURNS POLICY FOR ON-LINE WEBSTORE
Customer may return new, unopened items with 30
days of delivery for a full refund.
Items should be returned in their original packaging.
The buyer will need to pay for the return shipments;
return shipping costs will be refunded if the return is
a result of merchant or Amazon error.
All refunds go to the original purchaser. A full refund
will be due provided the return is received within the
return window.
Replacements and exchanges are not supported;
customers can return their original order for a refund
and create a new order for the replacement.
Items classified as hazardous are not returnable.
Please contact merchant; concerning these items.
Instructions to return items to webstore:
1. Visit return center within your account to create a
return merchandise authorization.
2. Print the returns slip and the shipping label.
3. Include the returns slip inside the box and affix
the shipping label to the box.
4. Ship package.
Prices are subject to change.