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7. Warranty Conditions
WARRANTY CONDITIONS
SITA
works in compliance with ISO 9001-2015 quality procedures and subjects all
equipment to accurate checks and tests.
The SITA supplies and progressing are anyway guaranteed only in the limits of
technical specifications and request and/or of the certificates and/or of the specific
checks as agreed, for 24 months from the delivery date or 30 days from the purchase
date, provided that eventual defects are stated as fixed by art. No. 1495 of the civil
code.
The stainless-steel chamber is covered by warranty of 5 years only if used for
compatible liquids and correctly installed.
In no case the integral replacement of the product is foreseen and any responsibility of
SITA is excluded for delays in the delivery of the goods to the customer, for claims of third
parties towards the customer, for losses of goods, costs (installation, servicing and
maintenance, transports, and so on) and damages of the customer due to the defect.
Moreover, the product repaired or tampered by non-authorized third parties, and the
product on which an intervention has been made for defect of for convenience tests, is
excluded from the warranty.
Repairs are normally carried out in SITA warehouse or in authorized after-sales service
centres signalled by SITA.
The warranty does not cover:
1. Accidental breakages due to the transport.
2. Breakages due to the use of equipment not in compliance with what is indicated on the
use and maintenance manual or to carelessness.
3. Breakages to the connection to a power grid fed with a tension different than the
foreseen one (±10% of the nominal value as fixed by CEI rules)
DO NOT TAMPER THE ADHESIVE LABELS OF IDENTIFICATION
The adhesive label with the QC (Quality Control) number must be intact and readable; such
number allows to enter the data bank of tests and to find the values obtained in the electrical
test of the equipment.
The adhesive label with the S/N (Serial Number) number must be intact and readable; such
number allows to enter the data bank of tests and to find the values obtained in the hydraulic
test of the equipment.
In case of dispute the court of Genova will be competent.
