Quality Doesn’t End When You Invest in a SABRE by John Deere
QUALITY DOESN’T END WHEN YOU INVEST IN A SABRE BY JOHN DEERE
SABRE by John Deere equipment is more than just a
purchase, it’s an investment in quality. That quality goes
beyond our equipment to your SABRE dealer’s parts
and service support. This support is needed to keep you
a satisfied customer.
That’s why John Deere has initiated a process to handle
your questions or problems, should they arise. The
following three steps will help guide you through the
process.
Step 1
Refer to your operator’s manual
Step 2
Contact your Authorized SABRE Service Center
Step 3
Call the John Deere Customer Communications
Center
A. It has many illustrations and detailed
information on the safe and proper operation
of your equipment.
C. It gives ordering information for parts
catalogs, service and technical manuals.
B. It gives troubleshooting procedures, and
specification information.
D. If your questions are not answered in the
operator’s manual, then go to Step 2.
A. Your SABRE Service Center can answer your
questions, resolve problems, and fulfill your
parts and service needs.
C. If the parts and service people are unable to
resolve your problem, see the service center
manager or owner.
B. First, discuss your questions or problems with
your service center’s parts and service staff.
D. If your questions or problems are not resolved
by the service center, then go to Step 3.
A. Your SABRE Service Center is the most efficient source in addressing any concern, but if you are
not able to resolve your problem after checking your operator’s manual and contacting your
service center, call the Customer Communications Center.
B. For prompt, effective service, please have the following ready before you call:
• The name of the dealer or service center with
whom you’ve been working.
• Your equipment model number.
• Number of hours on machine (if applicable).
• Your 13-digit serial number which you
recorded on the inside front cover of this
manual.
• If the problem is with an attachment, your
attachment identification number.
C. Then call 1-800-537-8233 and our representative will work with your dealer or service center
to investigate your concern.
