Saeco Group 200, Operation And Maintenance Manual

Page 1: ... vending Machine Saeco Group 200 Model ESPRESSO OPERATION AND MAINTENANCE WARNING This instruction manual is intended exclusively for specialized personnel Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 2: ...ng group 4 CPU card 5 Cup dispenser 6 Payment system area 7 POWER card 8 Water circuit equipped with air break device 9 Pump 10 Tray socket 11 Data plate 12 Data plate showing the minimum and maximum water pressure 13 Water mains connection 11 10 12 13 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 3: ...ion where the water softner is provided 54 10 INACTIVITY 55 11 DISMANTLING 55 12 TROUBLESHOOTING GUIDE FOR THE MOST COMMON FAILURES OR ERRORS 56 13 VISUAL SIGNALS LEDs 60 TABLE OF CONTENTS 1 INTRODUCTION TO THE MANUAL 4 1 1 Foreword 4 1 2 Symbols used 4 1 3 General instructions 5 1 4 Operator requirements 7 2 TECHNICAL SPECIFICATIONS 7 3 SAFETY STANDARDS 8 3 1 Foreword 8 3 2 General safety rules 8...

Page 4: ...nt skills The symbol is integrated with a message suggesting operating procedures or behaviours and providing useful information concerning the machine performance Warning This symbol indicates dangerous situations for the users supply operators and maintenance technicians dealing with either the vending machine or the product to be dispensed Important This symbol indicates operations that keep th...

Page 5: ...nadequate Read This symbol indicates that the user should read the instruction manual carefully before operating the machine 1 3 General instructions Warning Before using the vending machine read this manual carefully A good knowledge of the information and instructions contained in this document is essential for a correct use of the vending machine in compliance with essential safety requirements...

Page 6: ...age to things resulting from incorrect installation inappropriate electrical and or water connection inadequate cleaning and maintenance unauthorized modification improper use of the vending machine non original spare parts The Saeco International Group will not be obliged in any case to indemnify any damage caused as a result of the forced inactivity of the machine due to failure Installation and...

Page 7: ... not authorized to carry out operations that are indicated as competence of the Maintenance technician in this publication Maintenance technician Is the only person authorized to carry out and start programming procedures for adjusting setting up and upkeep the machine 2 TECHNICAL SPECIFICATIONS Weight 40 Kg Overall dimensions See fig 3 Power consumption see Data plate fig 1 Mains voltage see Data...

Page 8: ...de any vending machine 3 2 General safety rules Warning Before using the vending machine read this manual carefully Installation and maintenance must only be carried out by qualified technicians For no reason whatsoever shall the operator reach those parts of the machine that are protected by guards requiring special instruments for removal Good knowledge and absolute respect from a technical poin...

Page 9: ...nal spare parts Important It is forbidden to Tamper with or cut off the safety systems installed on the vending machine Use water jets to clean the machine Furthermore always act in compliance with national or local standards 4 HANDLING AND STORAGE 4 1 Handling and transport The transport of the vending machine should be carried out by skilled personnel The vending machine is delivered on a pallet...

Page 10: ...that the manufacturer has declared as being suitable for vending in open containers Beverages are brewed in suitable plastic cups which the machine dispenses automatically The stirrer used for mixing sugar is automatically dispensed Beverage should be drunk at once and under no circumstances can they be kept for subsequent consumption 5 2 Versions and models Warning This manual refers to the top o...

Page 11: ...sing during the brewing phase the display indicates the causes CUP SUGAR AND STIRRER DISPENSING This is the first operation that the vending machine activates except for without cup dispensing selection the cup bracket motor is activated and moves under the cup chute At the same time it operates the cup scrolls to separate the first cup and let it drop into the special support fork The same motor ...

Page 12: ...s the door to open and as a consequence the coffee is dispensed into the cup the unit rotation gear motor activates thus moving the unit to the brewing position The coffee tablet is pressed simultaneously the pump brewing the set quantity of water activates under the control of an appropriate electronic device volumetric meter ref 3 fig 5 the brew group gear motor is restarted and goes back to the...

Page 13: ...not be installed in places subject to explosion or fire hazards or where cleaning is done with water jets If positioned near a wall there must be a minimum distance of at least 5 cm from the wall fig 7 so as to allow regular ventilation Under no circumstances cover the vending machine with cloths or similar fig 7 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 14: ...machine check its levelling by means of the adjustable feet already fitted under the vending housing fig 8 or under the cabinet fig 9 Make sure that the vending machine does not have an inclination exceeding 2 degrees The Saeco International Group declines all responsibility for troubles due to the failure in observing the assembly rules If installation takes place in safety evacuation corridors m...

Page 15: ...ing outlet fig 12 Open the door of the vending machine and remove the adhesive tape from the components concerned Remove polystyrene securing internal components fig 13 Warning The packing material must not be accessible to unauthorized people as it is a potential source of danger For the disposal please contact qualified companies fig 13 Espresso Italia PTY LTD www espressoitalia com au Freecall ...

Page 16: ...e For this reason verify the system earth wire connection to ascertain that it is efficient and in compliance with national and European electric safety standards If necessary have the system inspected by qualified personnel The machine is equipped with power cord fig 16 6 4 Water system connection Before connecting the vending machine to the water mains make sure that the water is drinkable if ne...

Page 17: ...e ref 1 fig 18 For some operations it is however necessary to operate with the door open but the vending machine connected to the mains Skilled technicians may operate in this way by inserting the special plastic key supplied with the machine into the switch located on the machine top cover turning it of 90 fig 18 Warning The opening and possible machine start with door open must only be performed...

Page 18: ... machine and using it clean the resins and fill the water softener Then install the water softener already filled with water and cleaned In order to fill in the water softener before installing it on the machine stick to the following instructions Insert the hose of the bottom tap into a drain container suitable for this purpose open the bottom tap fig 19 and the upper plug of the water softener s...

Page 19: ... is already filled it passes to the heating stage The sequence of operations will be insert the special key in the machine cover switch on start up of the machine the filling of the tray equipped with a float starts automatically while the machine carries out the automatic testing phase During testing the following components start up in the given order the brew group so as to reach the correct st...

Page 20: ...bel remove all the product containers from the vending machine fig 21 remove their covers bushes and conveyors fig 22 Plunge all parts into the solution apart from the steel spiral conveyor Important Do not plunge the spiral conveyor into the chlorine based solution clean it with washing up detergent and rinse carefully remove all the powder conveyors water funnels mixer chambers and fans silicone...

Page 21: ...ean container NB containers can also be loaded without removing them from their supports lift the container cover and fill with the product make sure there is no lump avoid pressing the product and using too much of it so as to prevent it from ageing It is advisable to fill the containers with the exact amount of product necessary for the estimated consumption between two consecutive refillings Ch...

Page 22: ...insert product plates on the external side of the door in the desired order fig 29 apply the transparent plates by snapping them fig 30 reassemble the cup holder 6 8 3 Cup loading Use only cups suitable for automatic distribution having 70 71 mm diameter without pressing them while loading Important DO NOT ATTEMPT TO TURN THE COULUMN MANUALLY During installation with the cup dispenser empty procee...

Page 23: ...ermitted fig 32 ref 2 complete the cup column loading and then put back the dispenser and the retainer replace the cover on the container 6 8 4 Stirrer loading Remove the counterbalance bar from the stirrer guides fig 33 Introduce stirrers tightened with the band into the column once they are on the bottom cut the band and remove it fig 34 put back the counterbalance bar fig 35 after completing th...

Page 24: ...pe which corresponds to the desired cashless payment or coin validation system fig 36 cut away plastic door joints by means of an hacksaw fig 37 after finishing the whole perimeter install and secure the payment system connect the payment system to the CPU card reassemble the cup dispenser NOTE a special interface card is required for connecting 12 Vcd coins validation systems to the CPU card Then...

Page 25: ...ing which should be in line with the system used 7 2 Payment system installation on the base cabinet The base cabinet has no payment system The responsibility for possible damages to the machine and other objects and for personal injuries caused by an incorrect installation of the payment system falls on the person who installed the system remove or turn the coiner supporting plate fig 38 ref 1 ho...

Page 26: ...chapter illustrates how to set up or modify the machine programming and maintenance parameters It should therefore be read carefully to fully understand the correct sequence of operations to be performed Important Fig 39 shows the standard position of keys on the door keypad to which all the following sections will refer to fig 39 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660...

Page 27: ... the following entry inside the same menu level If used after requesting to modify a datum it increases the value of this same datum 8 2 Programming menu The structure of the programming menu is shown in 8 2 2 8 2 3 describes all the entries in the programming menu 8 2 1 Entering the programming menu Open the door insert the key into the safety switch fig 18 and press key P1 located on the CPU car...

Page 28: ...000 LIM 000888 BEVERAGE I 00000 LIM 000999 RESET MINIMUM TEMPERATURE 098 MINIMUM TEMPERATURE 096 MAXIMUM TEMPERATURE 108 MAXIMUM TEMPERATURE 110 RINSING CYCLE NO PRE GRINDING NO PRE GRINDING Y N CONTINUES TIME KEEPER 12 12 M 20 SEPT 00 With complete menu only With complete menu only RINSING CYCLE Y N INSTANT PRODUCT PREHEAT INSTANT PRODUCT 1 0 INSTANT PRODUCT 1 20 INSTANT PRODUCT 3 0 INSTANT PRODU...

Page 29: ... TEXT PRESELECTION PRESELECTION TEXT PRESELECTION PRESELECTION TEXT OUT OF SERVICE CALL ASSISTANCE TEXT OUT OF SERVICE CALL ASSISTANCE STIRRER ALWAYS STIRRER ALWAYS STIRRER SUGAR STIRRER SUGAR OR WTHOUT SUGAR INSTANT KEY BEVERAGE 01 INSTANT KEY PRESELECTION INSTANT KEY DISABLED INSTANT KEY BEVERAGE 01 With the option Instant key preselection only With complete menu only Espresso Italia PTY LTD www...

Page 30: ...N BEVERAGE 01 YES BEVERAGE 15 YES FREE VEND BUTTON YES FREE VEND BUTTON Y N NO CUP BEVERAGE 05 NO CUP DISABLED AUTOMATIC CUP YES NO CUP PRESELECTION AUTOMATIC CUP Y N NO CUP BEVERAGE 05 RESET VALIDATION YES RESET VALIDATION Y N LANGUAGE ITALIANO MODIFY PASSWORD 0000 MODIFY PASSWORD 0001 COMPLETE MENU NO COMPLETE MENU Y N complete menus only With complete menu only LANGUAGE ITALIANO CONTINUES Espre...

Page 31: ...PRICES YES CARD PRICES Y N MAX CARD LOAD 65000 REJECT CARD 65000 FREE CARD YES FREE CARD Y N EXECUTIVE PROTOCOL PRICE HOLDING PROTOCOL PROTOCOLLO BDV MDB PROTOCOL PROTOCOL NO PROTOCOL PROTOCOL MDB SLAVE PROTOCOL EXECUTIVE PROTOCOL EXEC MASTER SLAVE PROTOCOL MULTIVEND YES OVERPAY TIME 100 SCALE FACTOR 10 NATION CODE 0039 MULTIVEND Y N OVERPAY TIME 120 SCALE FACTOR 1 NATION CODE 0042 POINT POSITION ...

Page 32: ... 200 BEVERAGE PRICE A 001 200 BEVERAGE PRICE A 001 200 BEVERAGE BREWING BEVERAGE 9 BEVERAGE BREWING BEVERAGE 10 BEVERAGE BREWING BEVERAGE 16 BEVERAGE BREWING PRICE MANAGEMENT PRICE TABLE PRICE nnn 550 PRICE TABLE BEVERAGE PRICES CONTINUES With INSTANT KEY PRESELECTION SINGLE PRICE YES INDIVIDUAL PRICE SINGLE PRICE Y N IMPOSTAZIONE GLOBALE SINGLE PRICE 001 200 BEVERAGE PRICE A 001 200 BEVERAGE PRIC...

Page 33: ...OFF1 MTWtfss 07 15 TIMETABLE ON OFF ON2 mtwTFss 19 15 TIMETABLE ON OFF OFF2 mtwTFss 20 15 DIFF 1 ON1 MTWtfss 00 15 DIFF 1 NO DIFF 1 Y N DIFF 1 OFF1 MTWtfss 07 15 DIFF 1 ON2 mtwTFss 19 15 DIFF 1 OFF2 mtwTFss 20 15 DIFF 2 ON1 MTWtfss 00 15 DIFF 2 NO DIFF 2 Y N DIFF 2 OFF1 MTWtfss 07 15 DIFF 2 ON2 mtwTFss 19 15 DIFF 2 OFF2 mtwTFss 20 15 RINSING ON1 MTWtfss 00 15 RINSING NO RINSING Y N RINSING ON2 Mtw...

Page 34: ...spensed from the last RESET partial counters reset The left hand digit preceded by LIM shows the maximum dispensable quantity changeable value Stop coffee It allows to set the maximum number of coffee cups to be brewed before the stop Stop beverage It allows you to set the maximum number of individual beverages to be brewed before the stop Stop grounds It allows you to set the maximum number of co...

Page 35: ...rewashing Example the settings shown in the figure validate preheating for instant product 1 with 10 units of water and do not validate preheating for instant product 2 Preheating for an instant product is executed if at least 3 minutes have passed since the mixing bowl was used the amount of water for the instant product is 50 units Recommended solutions Instant product preheating should be set o...

Page 36: ...AGE PREPARATION menu 2 Beverage 05 in this case by pressing this key the beverage receipt 05 is brewed 3 Disabled in this case by pressing this key no beverage will be brewed Product before It allows selecting the instant product for which you wish to enable powder dispensing befor water dispensing This brewing cycle will be carried out only when the quantity of powder to be brewed does not exceed...

Page 37: ... PAYMENT SYSTEMS The entries of the PAYMENT SYSTEMS are Parallel coiner It allows you to enable the parameters of the parallel coiner of the mechanical coiner the cancelling machine and the choice of values to assign to the single money channels Enable By setting Y the control of the parallel coiner the mechanical coiner and the cancelling machine is enabled By setting N a parallel coiner possibly...

Page 38: ...ing 000 the function is disabled Nation code It allows setting the nation code for example ITALY 0039 Scale factor It allows to set the number of zeros fixed in the credit Point position It allows to set the point position of the decimal in the credit BEVERAGE BREWING The vending machine can brew 8 beverages in direct mode or up to 16 8 of which by means of the preselection Each beverage can be pr...

Page 39: ...ines the quantity of coffee to be brewed Example 38 indicates that 38 water units will be brewed The quantity of coffee can be adjusted from 0 to 500 with steps of 2 BEVANDA A SOLUBILE 3 005 BEVANDA A ACQUA SOL 3 022 Sugar It defines the quantity of sugar to be brewed with the beverage The following table shows the result of the different settings Setting 0 1 2 3 4 NO Sugar in the beverage without...

Page 40: ...ce level SINGLE each beverage will be given a special price level Global setting By pressing the UP and DOWN keys and confirming with ENTER it allows you to choose the price level to be combined with all beverages Individual setting It allows you to choose the price level for each beverage Select the beverage using the UP and DOWN keys and confirm with ENTER then select the price level from 001 to...

Page 41: ...002500 RESET Y N TEST TT 004500 PP 002500 COIN TOTAL 0 00 BANKNOTE TOTAL 0 00 RESET This message is displayed only in case of error otherwise ERROR LOG is displayed BOILER EMPTYING BOILER EMPTYING Y N TEST TT 000015 PP 000002 Displayed only if RESET is enabled in SYSTEM MANA GEMENT resets both statistics and counters ERROR LOG ERROR LOG 03 ERROR LOG Mxx Eyy dd mmm hh mm ERROR LOG RESET ERROR LOG R...

Page 42: ...uire a technical intervention of skilled personnel The following table shows the error conditions divided into their two categories Operational defects Self reset No cups cod 08 Drain tank full cod 09 No brew group cod 20 automatic reset No water cod 01 No coffee cod 02 Brew group blocked cod 03 04 Cup s blocked cod 10 Beverage s blocked cod manual reset Flowmeter cod 05 Arm blocked cod 06 07 Boil...

Page 43: ...is phase the error subject to the reset procedure is displayed In the second line of the display there is a status bar the bar elements are made by points At the end of each attempt the display shows the message Ok Fail and then proceeds with the following step If at the end of the sequence all the errors have been removed the reset has been carried out successfully otherwise if one or more errors...

Page 44: ...utton 5 DISPLAY MESSAGE LOG MONITOR Yxx Cyy dd mmm hh mm Yxx indicates WHERE the error has occurred Y S è instant product Y C è coffee e g S01 instant 01 Cyy error or failure code C E è error code C W è failure code dd day of the month mmm month hh hour mm minute Use and to scroll the list Actually the log will not be erased the VM will merely display the information stored subsequent to this oper...

Page 45: ... out for the above mentioned updates External EPROM or FLASH memory The procedure is the following turn off the vending machine disassemble the TIMEKEEPER if any insert the external memory on a strip of 16x2 fig 43 with the section showing PIN 1 turned upwards Make sure the memory pins are all fully fitted so that it perfectly fits the strip 16x2 switch on the vending machine The vending machine c...

Page 46: ...o not stress the machine electrical parts Do not clean these electrical parts with wet clothes and or degreasing detergents Remove powder residues with a jet of dried compressed air or with an antistatic cloth 9 1 1 Daily cleaning It is aimed at preventing the proliferation of bacteria in the areas in contact with foodstuffs These operations are to be performed with drinkable water clean brushes a...

Page 47: ...an the conveyor empty and clean the coffee residue drawer fig 48 moisten a cloth and wipe carefully all the visible parts of the brewing area fig 49 and 50 fig 49 fig 47 Fig 50 fig 48 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 48: ... areas the bottom and outside of the machine and above all the brewing area fig 53 the drain channel of the coffee group fig 51 silicon drain hoses fig 52 Important Carefully blot all parts before reassembling them Fig 51 Fig 52 Fig 53 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 49: ...2 Maintenance Empty the liquid waste trays rinse and or replace them Empty the dump box Remove all containers and wipe with a damp cloth all container supporting areas the bottom and outside of the machine and above all the brewing area Disinfect all parts in contact with foodstuffs Remove and rinse the COFFEE GROUP lubricate all moving parts with silicon grease for food use Remove and rinse all t...

Page 50: ...equire a deep knowledge of the machine Disinfect all the parts in contact with foodstuffs using chlorine based products on a monthly base as described in section 4 0 9 2 2 Brew group maintenance Plastic group It is advisable to remove it and rinse carefully with hot water on a monthly base every 5 000 strokes and in any case every month all moving parts of the group must be lubricated with silicon...

Page 51: ...ct used check the following ground coffee quantity adjustment Modify the quantity used by means of the two levels of adjustment 1 coarse adjustment release the adjustment lever from the rack and place the dragging tooth of the inner bulkhead on one of the 4 positions available which indicate the basic quantity area 6 g 7 g 8 g 9gr fig 58A 2 fine adjustment engage the adjusting lever into the rack ...

Page 52: ...e so as to remove dirt Important Carefully blow all the inner parts with compressed air before assembling the ring making sure that the cup bracket is in the brewing position that is the fork that holds the cup is positioned under the brewing nozzles If this is not the case stop and then restart the machine to allow the automatic positioning of the cup bracket Reassemble the release ring making su...

Page 53: ...53 English ALIGN THE TWO ARROWS ALIGN THE FIVE SCROLLS REFERENCES fig 62 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 54: ...ble on the market can be used to check water hardness and therefore the times and modes for intervention The operation can be carried out as follows power the machine off turn the lower tap taking care to place the related hose into a bucket or better into a drain system fig 63 remove the cover and introduce 1 5 kg salt refit the cover turn the machine on and drain the water until it is no longer ...

Page 55: ...e previous section For dismantling it is advisable to disassemble the machine parts according to their composition plastic metal etc Afterwards deliver the divided parts to the specialised companies If a refrigerating unit is present give it without disassembling it to companies authorized for the disposal of this particular part assemble the closing panel on the back of the machine unload all pro...

Page 56: ...PRESELECTION COFFEE NOTAVAILABLE NOTAVAILABLE NO CHANGEAVAILABLE NO LINK Error code Cure Carry out the supply see section 7 Add coins into the change giving coiner Check the dialogue with the payment system Cause The vending machine is waiting Beverage dispensing in progress SUGAR QUANTITY to be dispensed with the beverage preselection enabled Coffee bean container is empty Type of product not ava...

Page 57: ...water level in the residues tray the VM product dispensing is disabled thus inhibiting the payment systems C out of service conditions which disable the entire VM The VM is brought to this condition when it detects failures which are not solvable with scheduled maintenance In this condition the payment systems are inhibited and no VM load can be operated The following table resumes all failure and...

Page 58: ...t position turbine impulses not read cup bracket not in position no cups dump tray the cup release mechanism did not end its movement wrong value of the temperature sensor corrupted data in eprom data no brew group no dump box the last three coffees had a scarce brewing flow pump error Effect on the V M stop VM stop beverages with coffee beans stop beverages with coffee beans stop beverages with c...

Page 59: ...the V M stop VM signal only signal only stop relevant beverages Manual reset YES Simplified reset NO YES Self reset NO NO Reset by start up NO NO Reset to normal operation To bring the vending machine back into full working order you need to remove the cause of the failure and possibly carry out the error reset procedure described in section 8 3 1 Espresso Italia PTY LTD www espressoitalia com au ...

Page 60: ...payment systems EXEC BDV MDB DL2 Flashing Data reception from serial payment systems EXEC BDV MDB DL3 Flashing Program on the CPU is running fast flashing while starting up the VM or by any error failure DL4 DL5 Permanently on Presence of the power 5V Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 61: ...UTIVE slave CN11 EXECUTIVE BDV MDB slave payment systems CN9 parallel banknote validator CN19 EXECUTIVE BDV MDB systems power supply inlet CN13 MDB payment systems CN23 power supply from POWER card CN14 24Vdc electromechanical pulse counter CN4 firmware programming CN8 mechanical coiner CN10 cancelling machine CN24 serial connection for RS232 and IRDA modules U6 32 pin base for firmware updating e...

Page 62: ...te Function DL1 On Power 24 V DL2 On Cup empty microswitch cups available DL3 On Cup release microswitch DL4 On Cup bracket microswitch DL5 On Drain tank microswitch DL6 On Brew group presence microswitch DL7 On House group microswitch DL8 On Coffee dosing unit microswitch DL9 On Auxiliary microswitch DL10 On Auxiliary microswitch DL11 On Air break microswitch DL12 Blinking Turbine sensor impulses...

Page 63: ...63 English Notes Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 64: ...64 English Notes Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 65: ...65 English Notes Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 66: ...66 English Notes Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 67: ...67 English Notes Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...

Page 68: ...Cod 1813 956 ED01 Espresso Italia PTY LTD www espressoitalia com au Freecall 1300 660 976 ...