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The corrective maintenance that can be performed by the Intraoral dental
digital imaging sensor Saevo Slim user is limited to the replacement of the
USB cable.
ERROR DIAGNOSIS
In the case of problems with the functioning of your sensor, verify the following:
Symptoms
Diagnosis and solutions
Red status of the sensor, indicating that
it is not connected
The sensor was not recognized by the computer or it
is off.
- Verify if the USB cable is properly connected to the
computer
- Restart the computer
- Verify if the drivers of the sensor are correctly ins-
talled.
Red status of the sensor, indicating that
it is not connected and start capture
button doesn't appear
Patient folder was not selected
Blue status of the sensor and there's
no image.
- Make sure the sensor is activated (button "Start
capture" before the X-Ray shots.
- Verify the correct performance of the generator.
- Make sure the sensor surface is oriented to the x-rays
source and that is correctly aligned.
Green status of the sensor and there's
no image.
- Verify the correct performance of the X-Ray gene-
rator.
- Make sure the active sensor surface is oriented to the
x-rays source and that is correctly aligned.
Error "TransfersThread() - pre-captu
-
re(0) SafeHandle was closed"
Fail in USB communication during the capture of the
sensor.
- Verify if the USB cable shows any damage indicative
- Verify USB connection with the computer
- Verify if the USB port of the computer has the capa-
city to supply enough power for the proper operation
of the sensor.
MAINTENANCE
