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Error "Saevo Slim has stopped working
A problem made the program stop
working correctly. Windows will close
the program and will notify if there's an
available solution"
Fail in USB communication during the setting of the
sensor.
- Verify if the USB cable shows any damage indicative
- Verify USB connection with the computer
- Verify if the USB port of the computer has the capa-
city to supply enough power for the proper operation
of the sensor.
Fail in RAM memory
- Verify the RAM memory of the computer
Warning "There's a difference between
the serial number of the Saevo Slim
sensor and the calibration files. If the
calibration files belongs to this sensor,
please ignore this message
Calibration file doesn't belong to the sensor
- Contact the technical service
Calibration file belongs to the sensor, but it was gene
-
rated with a wrong serial number.
- Ignore warning
Error "To run this application, it is ne
-
cessary to install one of the following
versions of .NET Framework v4.0"
Fail to install.NET 4.5.1.
- Install Microsoft.NET 4.5.1 or reinstall software
Very clear image
- Very long exposure time.
- Adjustment of your monitor. (brightness and contrast)
Very dark image
- Insufficient exposure time.
- The tension of the generator is insufficient (<60kV).
- Adjustment of your monitor. (brightness and contrast)
Image completely dark
- The active area of the sensor was not exposed to
the X-Rays
- Insufficient X-Ray dose
Image with artifacts or lines
Calibration file doesn't belong to the sensor
- Contact the technical support
Image failure
USB cable failure
- Verify if the USB cable shows any damage indicative
- Verify USB connection with the computer
- Verify if the USB port of the computer has the capa-
city to supply enough power for the proper operation
of the sensor.
Fail in the sensor due to physical damage (impact)
- Contact the technical service
In the case of pending issues, contact Alliage authorized technical service.
MAINTENANCE
