7
Troubleshooting
If there any difficulties with installation or further information is needed, please visit
www.SAFARIMontage.com/support or call a support representative at 800.782.7230. When calling,
please have the gateway’s serial number available. The gateway’s serial number can be found on the
back of the appliance.
Gateway Number:
Hostname/URL:
Date Installed:
Additional Port Settings
In addition to the required ports listed on page 5, the following ports may need to be configured in order
for the SAFARI Montage Live! H.323 Gateway to operate with traditional videoconferencing equipment.
Port
Type
Application
Equipment
2979
TCP/UDP
H.263 video streaming
Polycom
3230 – 3247
UDP
Audio and video
Polycom
3230 – 3247
UDP
RTCP
Polycom
11720
TCP/UDP
Alternative for call set-up (must be
bidirectional)
Polycom
80
TCP
HTTPd
Tanberg
1719
UDP
H.323/RAS UDP
Tanberg
2326 – 2373
UDP
H.323/RTP
Tanberg
970 - 973
UDP
Streaming/RTP
Tanberg
974
UDP
SAP
Tanberg
5555 - 5587
TCP
H.323/H.245/Q.931
Tanberg
NOTICE:
The information in this installation guide is subject to change without notice. Library Video Company reserves the right to modify the design of its products and
change the information in this installation guide.
