Troubleshooting
5 beeps sound during opening
(Low battery warning)
Change both batteries with only high quality 9v
alkaline batteries.
5 beeps sound on a key press
(No lock found)
The keypad is unable to detect the lock. There may
be damage to the cable, contact a safe engineer.
10 beeps sound on a key press
(Critical low battery warning)
There is insufficient power to open the lock. Change
both batteries with only high quality 9v alkaline
batteries.
LED flash every 10 seconds
(Penalty)
The lock is in penalty caused by 4 consecutive
incorrect code entries. Wait for the 5-minutes penalty
period to elapse. After the penalty has elapsed, 2
further wrong codes will again initiate a penalty. The
trigger will reset after a valid code has been entered.
The key does not beep when pressed
(Depleted batteries or Penalty)
The batteries may be completely depleted. Change
both batteries with only high quality 9v alkaline
batteries. If the LED flashes every 10 seconds the
lock is in penalty.
3 beeps sounds during code or command entry
The code or command has not been entered
correctly, re-enter.
If a mistake is made during code or command
entry
Wait 30 seconds and repeat the code or command
The safe or vault door does not open
If the lock system is otherwise operating normally,
there may be a mechanical fault with the safe.
Contact a safe engineer.
Document version
These instructions may be updated from time to time,
visit
safelocksystems.co.uk
to check for updates.
