18
Trouble-Shooting 1
For Magna 800, Titan 800 and Titan 500 Models:
Safe series 500 and 800 have a built in diagnostic system which
shows error numbers on the display if there is any problem
with the safe.
The following list is available in the
Tools Menu
of the HHU.
Display
Problem Description
Operation Instructions
Code
Wrong code
Enter code again. Try another code.
Batt
Low Batteries
Replace batteries
Er00
Clock is not set
Set Safe Clock
Er01
Card error
Slide card again or replace card
Er02
Bolt cannot lock
Push door. Release bolt.
Er03
Bolt cannot open
Push door. Release bolt.
Er04
Not enough digits
Enter 4 digits
Er05
Activator needed
Plug Activator
Er06
Wrong Override
Change override unit
Er07
Bolt in middle position
Override safe. Check lock assembly.
Er08
Illegal card
Use another card
Er10
Door Microswitch open
Check Microswitch. Close door.
Er11
Card error
Slide card again. Replace card.
Er12
Button Error
Re-attach button. Replace button.
Er13
Wrong Operation
Enter 4 digits to open
Er14
Door Microswitch Open
Check Microswitch. Close door.
Er16
Wrong Master
Use different master
Er17
Common code
Enter non-common Code
Er18
Common code
Enter non-common Code
Common Operational Problems
Er20
Comm. Failure
Check HHU connection. Try again
Er21
Comm. Failure
Check HHU connection. Try again
Er22
Comm. Failure
Check HHU connection. Try again
Er23
Comm. Failure
Try again
Er24
Comm. Failure
Try again
Er25
Override failed
Start override process again
Er26
Illegal operation
Start override process again
Er27
Wrong IR key
Use card or press CLR button
Er28
Wrong IR key
Use iButton or press CLR button
Communication Problems
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