9
Troubleshooting
Problem
Parent Unit’s power indicator
does not illuminate
Possible Cause
Parent Unit is not turned on
Batteries are dead/
Power is turned off
AC Adapter not properly
connected
Solution
Slide the button on the side of
Parent Unit to the on position
Make certain that any light switches
that control the power flow to the
wall outlet are on (when using AC)
Make certain that house fuses
and circuit breakers are on (when
using AC)
Check AC Adapter jack-to-socket
and plug-to-outlet connections
Parent Unit has no sound
Volume not turned up
Channel switches are not on the
same setting (I or II)
Signal interference due to
monitors, cellular or cordless
telephones, etc.
Out of range
Child Unit near metal
concentration
Adjust the volume control on the
Parent Unit
Check the channel switches on
the Child Unit and Parent Unit to
confirm they are on the same
channel (I or II)
Try the other channel
Turn the Child Unit and Parent
Unit off, wait a moment then
turn them back on
Bring Parent Unit closer to Child
Unit
Test reception by moving the
Child Unit to different locations
throughout the house
Audio feedback (squealing)
Child Unit is too close to the
Parent Unit
Move the Child Unit further
away from the Parent Unit
Lower the volume on the Parent
Unit
Parent Unit not functioning or
static or power LED is amber
Batteries are low
Wrong AC adapter used
Not within 1000' (304.8 m)
range
If amber LED lights or no LED
at all, change the batteries
If you are not using batteries, be
certain that you are using the
correct AC adapter
Move closer to the Child Unit
NOTE:
Do not return this product to the place of purchase. If you are having difficulty
using product visit our web site at www.safety1st.com or contact Consumer
Relations at (800) 544-1108.
Vibrate feature / talk feature not
working
Batteries are low
Vibrate not switched to On
position / talk button not held
down while talking
Not within 1000' (304.8 m)
range
Change the batteries
Turn vibrate On / hold down
talk button while you talk; let go
to listen
Move closer to the Child Unit
08041 Quick Connection 10/9/03 11:25 AM Page 9
