Safety 1st Timba, Instructions For Use Manual

37

EN

Warranty

Our 24 months warranty reflects our confidence 
in the high quality of our design, engineering, 
production and product performance. We 
confirm that this product was manufactured in 
accordance with the current European safety 
requirements and quality standards which are 
applicable to this product, and that this product 
is free from defects on materials and 
workmanship at the time of purchase. Under the 
conditions mentioned herein, this warranty may 
be invoked by consumers in the countries where 
this product has been sold by a subsidiary of the 
Dorel Group or by an authorized dealer or 
retailer.

Our 24 months warranty covers all manufacturing 
defects in materials and workmanship when used 
in normal conditions and in accordance with our 
user manual for a period of 24 months from the 
date of the original retail purchase by the first 
end-user customer. To request repairs or spare 
parts under our warranty for defects in materials 
and workmanship you must present your proof of 
purchase, made within the 24 months preceding 
the service request.

Our 24 months warranty does not apply to 
defects caused by normal wear and tear, damage 
caused by accidents, abusive use, negligence, 
fire, liquid contact or other external cause, 
damage which is the consequence of failing to 
comply with the user manual, damage caused by 
use with another product, damage caused by 
service by anyone who is not authorized by us, or 
if the product is stolen or if any label or 
identification number has been removed from 
the product or has been changed. Examples of 
normal wear and tear include wheels and fabric 
worn down by regular use and the natural 
breakdown of colors and materials due to normal 
aging of the product.

What to do in case of defects:

Should problems or defects arise, your first point 
of contact is the authorized dealer or retailer 
recognized by us. Our 24 months warranty is 
recognized by them (1). You must present your 
proof of purchase, made within the 24 months 
preceding the service request. It is easiest if you 
get your service request pre-approved by us. If 
you submit a valid claim under this warranty, we 
may request that you return your product to the 
authorized dealer or retailer recognized by us or 
that you ship the product to us in accordance 
with our instructions. We will pay for shipment 
and for return freight if all instructions are 
followed. Damage and/or defects neither 
covered by our warranty nor by the legal rights 
of the consumer and/or damage and/or defects 
with respect to products that are not covered by 
our warranty can be handled at a reasonable fee.

Rights of the consumer:

A consumer has legal rights pursuant to 
applicable consumer legislation, which may vary 
from country to country. The rights of the 
consumer under applicable national legislation 
are not affected by this warranty.

This warranty is provided by Dorel Netherlands. 
We are registered in The Netherlands under 
company number 17060920. Our trading address 
is Korendijk 5, 5704 RD Helmond, The 
Netherlands, and our postal address is P.O. Box 
6071, 5700 ET Helmond, The Netherlands.  

The names and address details of other 
subsidiaries of the Dorel group can be found on 
the last page of this manual and on our website 
for the brand concerned.

(1) Products purchased from retailers or dealers 
that remove or change labels or identification 
numbers are considered unauthorized. Products 
purchased from unauthorized retailers are also 
considered unauthorized. No warranty applies to 
these products since the authenticity of these 
products cannot be ascertained.