15
EN
Troubleshooting
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Coffee too
strong or weak
• Amount of coffee and water is not
correct (1 spoon : 150ml cup).
• Check correct amount of coffee or water
is used.
Coffee leaking
from basket
when removed
• The basket drip‑stop seal doesn’t
cover the gap properly due to
foreign material.
• Check that there is no obstruction in the
basket drip‑stop seal. Wash out the basket
seal by turning the basket upside down,
and pressing down and rinsing into the
seal to clear any particles obstructing
that area.
Coffee
overflowing from
the basket
(CAUTION: If
the basket has
overflowed
remove slowly
and with caution)
• Carafe is not inserted.
• Amount of coffee and water is not
correct (1 spoon : 150ml cup).
• Grind size is too fine.
• Too much grinds in the basket.
• No paper in the basket.
• Putting paper into mesh basket
filter.
• If you are brewing with carafe, check
that the carafe is inserted.
• Check that the correct amount of coffee
and water is used for the operation.
• Correct grind size / amount.
• Use mesh basket filter without paper
and other baskets with paper.
‘FILL TANK’ on
LCD screen
• Water tank is empty or not enough
water to brew the selected volume.
• Sensors may be dirty.
• Open the lid and pour the desired amount
of cold, preferably filtered water.
• While the tank is empty wipe the sensor
prisms in the tank with a cloth.
Auto Start does
not function
• Auto Start does not repeat after it
has been activated.
• Re‑engage the Auto Start mode for each
time that it needs to be used.
Shows ‘CLOCK’
when Auto Start
is pressed
• Current time should be set before
setting Auto Start.
• Set the current time before using
Auto Start.
Clock does not
remember time
• Clock is cleared every time the unit
is unplugged.
• Keep the unit plugged in.
Auto Start starts
at the wrong time
• Current time is not correct.
• Set the correct current time in the
SETTINGS menu.
Carafe overfilling • Carafe is not completely empty
before brewing.
• Amount of water is too much.
• Check that the carafe is empty before
brewing.
• Check that the MAX line on the water tank
is not exceeded.
• Ensure water runs freely through carafe lid.
