Sage SFP 820, Quick Manual

22

PROBLEM

EASY SOLUTION

The motor  

does not start

•  There is a safety interlock switch to prevent the motor from starting  

if it is not properly assembled. Make sure the processing bowl and  

lid are securely locked into position.

•  If you are slicing or shredding and the above solution does not work,  

make sure that the food contents in the feed chute are cut below the 

maximum fill line so that the activation rod can engage the motor.

•  Make sure the large food pusher is inserted in the feed chute low  

enough to engage safety interlock switch. 

•  If the motor still will not start, check the power cord and power outlet.

The food processor 

shuts off during 

operation

•  The lid may have become unlocked; check to make sure it is securely  

in position.

•  If the motor overloads, the ‘OVERLOAD’ icon in the LCD will start  

to flash. Switch off by pressing the POWER / OFF button and unplug  

the power cord. Allow the food processor to cool for 20–30 minutes  

before resuming.

The motor slowed 

down during 

operation

•  This is normal as some heavier loads (e.g. slicing/shredding cheese)  

may require the motor to work harder. Reposition the food in the feed  

chute and continue processing.

•  The maximum load capacity may have been exceeded. Remove  

some of the ingredients and continue processing.

The food processor 

vibrates/moves 

during processing

•  Make sure the rubber feet at the bottom of the unit are clean and dry.  

Also make sure that the maximum load capacity is not being exceeded.

•  This is normal as some heavier loads may require the motor to work harder.

INSERT PUSHER 

flashing

•  Make sure that food does not exceed the max line in the food chute. 
•  If pusher is fully inserted and this warning flashes on the screen, check  

that the bowl and lid are assembled correctly. Bowl handle should be  

facing the front of the unit. 

The food processor 

stalls when dicing

•  Stop the machine, very carefully remove the dicing disc.  

Using the cleaning cap, clear out the food built up in the  

dicing grid and dicing disc. 

•  Some foods are too hard for the dicer to process, and cause  

the motor to stop. Some foods need to be par-cooked, check  

the food processing guide.

Troubleshooting