Sage the Paradice 16 BFP838, User Manual

21

EN

PROBLEM

EASY SOLUTION

The motor does not start

•  There is a safety interlock switch to prevent the motor from starting if it 

is not properly assembled. Make sure the processing bowl and lid are 

securely locked into position. Make sure the Main bowl is positioned 

such that its handle is pointing towards the user.

•  The food content in the feed chute should be below the maximum fill 

line.

•  If the motor still will not start, check the power cord and power outlet.

The food processor shuts 

off during operation

•  Check whether the message “insert pusher” is displayed on the 

screen. If so, make sure the big pusher, the lid and the bowl are 

correctly locked in place.

•  If the motor overloads, the ‘OVERLOAD PROTECTION’ icon in the 

screen will start to flash. Switch off by pressing the POWER button 

and unplug the power cord. Allow the food processor to cool for 30 

minutes before resuming.

The motor slowed down 

during operation

•  This is normal as some heavier loads (e.g. slicing / shredding cheese) 

may require the motor to work harder. Reposition the food in the feed 

chute and cut the food into smaller sizes and process using a smaller 

pusher and continue processing.

•  The maximum load capacity may have been exceeded. Remove 

some of the ingredients and continue processing.

The food processor 

vibrates / moves 

during processing

•  Make sure the rubber feet at the bottom of the unit are clean and 

dry. Also make sure that the maximum load capacity is not being 

exceeded.

•  This is normal as some heavier loads may require the motor to work 

harder.

•  Turn the unit off and clear any ingredients that may be caught on the 

disc, before continuing.

•  If this occurs while mixing dough – then turn unit off and redistribute 

the dough mixture more evenly around the bowl before continuing.

•  Process hard and fibrous foods such as carrots, through the medium 

or small chute.

INSERT PUSHER flashing •  Make sure that food does not exceed the max line in the food chute.

•  If pusher is fully inserted and this warning flashes on the screen, 

check that the bowl and lid are assembled correctly. Bowl handle 

should be facing the front of the unit.

The dicing accessory 

is not working

•  Ensure the accessory kit is inserted as per assembly instructions.
•  Ensure dicing grid is clear from food on top and that it sits locked into 

the bowl, flat and stable.

•  Make sure dicing disc is free from wedged ingredients. If this 

happened use spatula to clear wedged ingredients.

•  Make sure all dicing parts belong to the same size, i.e. 8mm discs 

with 8mm grid, etc.