1S
Installation Guide
19
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F
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ties, express or implied, statutory or otherwise, and to such ex-
tent, all terms and conditions implied by law are hereby excluded.
This guarantee does not affect the Customer’s statutory rights.
B Exclusions From Guarantee
SAGEM shall have no liability under the guarantee in respect of:
• damage, defects breakdown or malfunction due to:
- failure to properly follow the installation process and instructions
for use; or
- an external cause to the equipment (including but not limited to,
lightening, fi re, shock or water damage of any nature); or
- modifi cations made without the written approval of SAGEM SA;
or
- a failure or neglect to maintain the equipment or inappropriate
maintenance; or
- unsuitable operating conditions, particularly of temperature and
humidity; or
- repair or maintenance of the equipment by persons not author-
ised by SAGEM; or
• wear and tear from normal daily use of the equipment and its
accessories
• damage due to insuffi cient or bad packaging of equipment when
returned to SAGEM
• supply of new versions of software
• work on any equipment or software modifi ed or added without
the prior written consent of SAGEM
• malfunctions not resulting from the Equipment or from software
installed in user workstations for the purpose of use of the equip-
ment
• communication problems related to an unsuitable environment,
including:
- problems related to access and/or connection to the Internet
such as interruptions by access networks or malfunction of the line
used by the subscriber or his correspondent
- transmission faults (for example poor geographical coverage by
radio transmitters, interference or poor line quality)
- the local network fault (wiring, servers, workstations) or the fail-
ure of the transmission network
• the normal servicing (as defi ned in the user guide supplied with
the equipment) as well as malfunctioning due to servicing not being
carried out, servicing costs are in any event always borne by the
customer.
C In the cases set forth in § B as well as after expiry of the twelve
month guarantee period, the customer must ask SAGEM for an
estimate, and he/she must accept the estimate and agree to pay the
charges mentioned in it before returning the equipment to SAGEM.
The repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with
the customer and only for the UK. If any provision of this guaran-
tee shall be held to be in whole or in part invalid or illegal due to an
obligatory rule applicable to consumers pursuant to their national
legislation, such invalidity or illegality shall not impair or affect the
remaining provisions or parts of this guarantee.
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