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Troubleshooting
SE681 WiMAX / engbt / SE681_FUG_EN_9 / Appendix.fm / 18.5.11
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Other faults and problems
You are using a firewall on the PC that prevents access to the SE681 WiMAX
Test this, if necessary, by briefly switching off the firewall. If access is possible, config-
ure the firewall. For details, refer to the user guide for your firewall.
You have forgotten the system password
If you have assigned your own system password or changed and forgotten it, you need
to return your SE681 WiMAX to the factory settings; see Chapter "Returning the SE681
WiMAX to factory settings" on page 18.
The Online LED is lit up permanently in red and the possibility of the device
overheating can be excluded
The SE681 WiMAX may be faulty. Restart the SE681 WiMAX; see "Rebooting the
SE681 WiMAX" on page 18. If the
Online
LED remains red after the device has been
restarted and does not go off, please contact your provider/service technician.
Look for a suitable place to set up your SE681 WiMAX; see
page 12.
Register your SE681 WiMAX with the help of the Basic
Setup Wizard; see page 25.
Check the connection to your SE681 WiMAX; see
page 51.
Can the config-
uration pro-
gram be
accessed?
Yes
No
The TCP/IP network is incorrectly configured on the PC; see document "Configuring the local
area network" on product CD.
Is there a con-
nection?
The Web browser (Internet Explorer, Mozilla Firefox) is
incorrectly configured; see page 52.
Yes
No