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Troubleshooting

 

35 

Warning code informing: 

Warning code 

Warning name 

Solutions

 

200 

Parallel cables error 

Check  if  all  parallel  communication  cables  are 
connected correctly 

202 

Battery reversed 

Check if battery cables are connected correctly 
Check  if  inverter  cables  of  battery  packs  are 
connected correctly 

203 

Overload 

Remove  non-critical  devices  to  reduce  the  loads   
connected to UPS. 

204 

No battery 

Check if the battery cables are connected correctly 
Check battery breaker or fuses are opened 
Check if batteries are damaged 

205 

Input over current 

Check if rectifier IGBT is broken, DC bus is shorted, 
or  IGBT  drivers  are  lost,  input  voltage  display  is 
wrong. 

206 

Battery overcharged 

Switch  off  battery  breaker,  remove  devices 
connected to UPS, shutdown UPS, and replace new 
charger. 

208 

Charger fail 

Charger  is  faulty  or  is  not  disconnected.  Please 
contact with local dealer 

209 

EEPROM fault 

Clean  the  warning  by  LCD  panel  or  using  debug 
software. Or shutdown UPS and startup again. 

210 

Input over current time out

 

Check the input voltage is abnormal 

211 

Battery voltage low 

Remove non-critical devices and charge the battery 
as soon as possible. 

214 

Synchronize signal loss 

Check  whether  the  parallel  wire  connecting  and 
parallel boards are abnormal or not. 

215 

CAN communication fail 

Check  whether  the  parallel  wire  connecting  and 
parallel boardsare abnormal or not. 

217 

Bypass fault 

Check whether bypass voltage is normal or not. 

220 

Over synchronization 

Bypass voltage or frequency is over tracking range. 
There  could  be  interruption  if  manually  transfer  to 
bypass or inverter is faulty 

221 

Over transfer times 

Mains and battery or inverter and bypass transfer for 
5 times in 1hour 

222 

End of discharge 

Charge the battery as soon as possible. 

223 

Battery test ok 

 

224 

Forbidden startup UPS 

Check  whether  mains  voltage  and  frequency  is 
normal or not. 

225 

Battery test is abnormal 

Summary of Contents for EA900RT G4 Series

Page 1: ...USER MANUAL UPS ON LINE EA900RT G4 6 10 KVA 1 1...

Page 2: ...utput Power 15 2 4 Connect External Batteries Long Backup Model UPS 17 2 5 Connect Parallel Cables 18 2 6 Connect Communication Cables 19 3 Controls and Indicators 21 4 Operation 27 4 1 Operation Mode...

Page 3: ...230 240Vac is designed for use with a three wire input L N G 1 1 or a five wire input L1 L2 L3 N G 3 1 WARNING The battery can present a risk of electrical shock and high short circuit current Follow...

Page 4: ...r restricted sales distribution to informed partners Installation restrictions or additional measures may be needed to prevent radio interference Operated the UPS in an indoor enviroment only in an am...

Page 5: ...icient AC power compared with the previous generation Full digital control technology based on DSP to achieve high reliability and power function Fan speed can be auto conditioned according to the loa...

Page 6: ...Product description 4 6 10KS Fig 1 1 Front View 6 10KH 1 1 6 10KS 1 1 6 10KH 3 1...

Page 7: ...and function SNMP DB9 type used to connect monitoring software Fans intelligent fan speed control Parallel port option RS232 DB9 type used to connect monitoring software EPO NC USB B type used to con...

Page 8: ...ring that the waveform of the input current used by the UPS is near ideal Extracting this sinewave input current achieves two objects The utility power is used as efficiency as possible by the UPS The...

Page 9: ...ure of 15 25 C 1 5 7 Static Bypass The UPS provides an alternate path for utility power to the connected load in the unlikely event of a UPS malfunction Should the UPS have an overload over temperatur...

Page 10: ...f input power is failure when in normal mode UPS will transfer to battery mode In this mode the battery provide power to inverter Shown as Fig 1 6 NOTICE press in battery mode will shutdown UPS comple...

Page 11: ...rs want to burn in UPS without load could set the UPS as Self Aging Mode in this mode the current flow through rectifier inverter and back to input through bypass It needs only 5 loss to burn in UPS w...

Page 12: ...umidity Altitude Storage temperature 0 C 40 C 95 1000m 0 C 70 C NOTICE If the UPS is installed or used in a place where the altitude is above than 1000m the output power must be derated in use please...

Page 13: ...stallation mode according to the actual conditions 1 Notes for installation 1 The UPS must be installed in a location with good ventilation far away from water inflammable gas and corrosive agents 2 E...

Page 14: ...shown in Fig 2 2 Fig 2 2 Installing support bases with spacers Step 3 Adjust the direction of UPS operation and display panel 1 Remove the front plastic bezel cover gently as shown in Fig 2 3 Fig 2 3...

Page 15: ...panel have been rotated 90 degrees clockwise which provides upright viewing for users Step 4 Place the UPS and battery cabinet on the support bases Each UPS needs two pairs of support bases to instal...

Page 16: ...abinet onto the rack through brackets Installation method 1 Take out two brackets and six M4 screws from the accessories and fix the brackets onto the UPS using the screws through installation hole as...

Page 17: ...ould not be used in the input of UPS 2 Installation Installation and wiring must be performed in accordance with the local electric code and the following instructions by professional personnel For sa...

Page 18: ...ected tightly 4 Connect the input output and battery wires to the terminals as Fig2 8 5 The protective earth ground wire refers to the wire connection between the equipment which consumes electric equ...

Page 19: ...same voltage same type should be strictly followed 2 For UPS 6 10KH select the UL1015 10 8AWG 6 10mm2 or other insulated wire which complies with UL Standard for the UPS battery wirings The procedure...

Page 20: ...opriate to be less than 3m 2 Strictly follow the stand alone wiring requirement to perform the input wiring of each UPS 3 Connect the output wires of each UPS to an output breaker panel 4 Each UPS nee...

Page 21: ...Diagram 2 6 Connect Communication Cables Connect communication cables If there are 2 UPS are paralleled connect communication cables as Fig2 10 Fig 2 10 2 UPS Paralleled System If there are 3 UPS are...

Page 22: ...d System If there are 4 UPS are paralleled connect communication cables as Fig 2 12 Fig 2 12 4 UPS Paralleled System NOTICE must set the UPS is parallel system as parallel mode via software according...

Page 23: ...utility 4 Press to confirm setting when in setting mode 5 Press and hold to enter or exit the setting mode 6 Press and hold to enter the self test mode when ups is normal otherwise to mute off the ala...

Page 24: ...is normal Fig 3 2 LCD Menu LCD display is divided into three areas Icons display area value display and settings area and operation mode area Icons display area There are following contents in the are...

Page 25: ...fault code will be displayed in fault mode In menu setting interface include output voltage value OPU physical address Id parallel Enable PAL end of discharge point Eod Expert mode EP Battery numbers...

Page 26: ...mperature information Page 4 Display UPS input information Page 5 Display UPS battery voltage battery capacity percentage Page 6 Display UPS battery numbers Warning code Page Display UPS warning code...

Page 27: ...d the button again to return to thehome screen Parameters setting If want to set rated parameters Press and hold in setting mode STdby on the bottom of LCD present and all LED flicks Rated voltage set...

Page 28: ...be set as 0 to 9 press or to select press to confirm selection ECO mode setting Could select ON enable OFF disable press or to select press to confirm selection EPO setting Could select ON enable OFF...

Page 29: ...3 About 1 minute later the UPS turns intoBattery mode If utility power recovers UPS will transfer to normal mode 4 1 3 Turn off the UPS in Normal Mode 1 Shutdown the connected load and open external o...

Page 30: ...d output wires the output breaker and the parallelcables 2 Open the input and output breakers of each UPS Connect the input wires output wires and battery wires 3 Connect each UPS one by one with the...

Page 31: ...UPS or USB port 5 1 RS232 and USBPort USBport optional 5 2 EPO Port The Emergency Power Off EPO is a feature that will immediately disconnect all connected equipment from mains power The remoted EPO...

Page 32: ...ontact are installed in one intelligent slot A and B on the right side of ports are RS485 output A is B is Pins Definition PIN1 Close UPS fault PIN2 Close Alarm sounds system fault PIN3 Grounding PIN4...

Page 33: ...move jewelry watches and other metal objects 2 Use rubber gloves and boots use tools with insulated handles 3 If it is necessary to replace any connection cables please purchase the original materials...

Page 34: ...ty observe the following precautions 1 Turn off the UPS before cleaning it 2 Clean the UPS with a dry cloth Do not use liquid or aerosol cleaners 3 Never block or insert any objects into the ventilati...

Page 35: ...e Fault mode Fig 7 1 Fault code Fault code informing Fault Code Cause Solution 35 39 Inverter forbidden 40 44 over temperature Rectifier heat sink is over temperature or the temp sensor is not connect...

Page 36: ...er voltage low voltage shorted or IGBT opened Please manually clear the fault and if the fault is still on please contact with local dealer 145 149 Fan fault One or more fans are faulty or blocked Che...

Page 37: ...Please contact with local dealer 209 EEPROM fault Clean the warning by LCD panel or using debug software Or shutdown UPS and startup again 210 Input over current time out Check the input voltage is a...

Page 38: ...t voltage and frequency is over the working range Check if mains input breaker or external input breaker is opened Check if the input phase sequence against Please recover mains input power otherwise...

Page 39: ...9Ah batteries Please refer to the table below for the battery runtime to configure battery packs Pack s number UPS Backup Time mins 1kW 2kW kW 4kW 5kW 6kW 7kW 8kW 9kW 10kW 1 6k 60 25 16 10 6 10k 60 25...

Page 40: ...wheelie bin symbol indicating separate collection for electrical and electronic equipment EEE The Horizontal bar underneath the crossed out wheelie bin indicates that the equipment has been manufactur...

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