Troubleshooting
98-136280-B
Chapter 8: Service
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Ser
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8.6
Troubleshooting
8.6.1
Overview
This section describes an initial check of the primary functions of the SAILOR 100
Satellite TV system, and provides some guidelines for troubleshooting, if one of the
checks should fail.
Generally, if a fault occurs without any obvious reason, it is always recommended to
observe the LEDs and the ACU display showing the active events. Possible failure states
are shown in the web interface and the display of the ACU:
• SAFE MODE (e.g. hardware error, missing communication link between the ADU and
ACU, excessive ship motion)
• XIM error (after exchange of modules)
• ADU POST error (hardware error)
• ACU POST error (hardware error)
For information on the function of the LEDs, see
Status signalling with LEDs and status
For a list of all the error messages and warnings, see
8.6.2
Event list for troubleshooting
You can use the event list for troubleshooting. It is described in detail at
You can download the event list as part of a diagnostic report.
8.6.3
Diagnostic report for troubleshooting
You can generate a diagnostic report containing results from the POST, all events and
system log information since the last reset to factory default. For more information see
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