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Sailor 100, Training, Installation & Service Manual

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Getting support: Helpdesk

98-137654-A

Chapter 8:  Service & maintenance

8-3

8888

Ser

vic

e & m

ain

ten

anc

e

You can also configure the system to send diagnostic reports at 
defined time intervals. For further details on this see 

Sending a 

diagnostics report

 on page 6-32.

8.1.1.2 Event list

When an event is registered, the web interface shows an event icon 

in the icon bar as long as the event is active. The ACU display 

shows also active events. To view the event list with active events, 
click the event icon from the icon bar at the top of the web interface, 
or select 

HELPDESK > Event list

 from the left navigation pane.

The 

Event list

 page shows a detailed list of active events and 

notifications including the time of the first occurrence, ID and 
severity of the event message, and a short text describing the error.

Active events are cleared from the event list when the error is 
cleared. They are moved to the section 

Notifications

 and are 

displayed for 24 hours.

All entries in the section 

Notifications

 are cleared automatically 

after 24 hours and after restart of the system.

For a list of all events with description, error code (ID), explanation 
and remedy see 

List of events with explanation and remedy

 on 

page C-1.

Figure 8-2: Web interface: HELPDESK, Event list

SAILOR100TM.book  Page 3  Tuesday, January 29, 2013  2:44 PM

Summary of Contents for 100

Page 1: ...TRAINING INSTALLATION SERVICE MANUAL SAILOR 100 Satellite TV ...

Page 2: ......

Page 3: ...SAILOR 100 Satellite TV Training installation and service manual Document number 98 137654 A Release date 29 January 2013 SAILOR100TM book Page i Tuesday January 29 2013 2 44 PM ...

Page 4: ...rk of Thrane Thrane A S in the European Union and the United States Windows is a registered trademark of Microsoft Corporation in the United States and other countries Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners GPL notification The software included in this product contains copyrighted software that is licensed under the GPL...

Page 5: ...aintenance on page 8 1 and general service may only be performed by a technician authorized by Thrane Thrane A S Do not service or adjust alone Do not attempt internal service or adjustments unless another person capable of rendering first aid resuscitation is present Grounding cables and connections To minimize shock hazard and to protect against lightning the equipment chassis and cabinet must b...

Page 6: ... must not remove equipment covers Component replacement and internal adjustment must be made by qualified maintenance personnel Do not replace components with the power cable connected Under certain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them Failure to comply with the rules above wi...

Page 7: ... 2 1 2 1 1 Above Deck Unit ADU 2 3 2 1 2 Antenna Control Unit ACU 2 7 2 1 3 Control Panel for setup and operation 2 9 2 1 4 Multiswitch optional 2 9 2 1 5 SAILOR Transmodulator optional 2 9 2 1 6 Power supply optional 2 10 2 1 7 System configuration example 2 10 2 2 Part numbers and options 2 11 2 2 1 Applicable Thrane Thrane model and part numbers 2 11 2 2 2 Options for SAILOR 100 Satellite TV 2 ...

Page 8: ...2 4 Ship motion and offset from the ship s motion centre 3 6 3 2 5 ADU mast design Foundation and height 3 7 3 2 6 Interference 3 12 3 2 7 Other precautions 3 16 3 3 Installation of the ADU 3 17 3 3 1 Installing the ADU 3 18 3 3 2 Opening and removing the service hatch 3 21 3 3 3 Grounding the ADU 3 22 3 3 4 Alternative ADU cable 3 23 3 4 Installation of the ACU 3 23 3 4 1 Installing the ACU 3 23 ...

Page 9: ...s of the Control Panel 4 7 4 3 Interfaces of the SAILOR Transmodulator optional 4 7 Chapter 5 Connecting power 5 1 Power source 5 1 5 2 Power cable selection 5 2 5 2 1 Source impedance 5 2 5 2 2 Measuring the ship source impedance 5 2 5 2 3 Power cable recommendations 5 3 5 3 Connecting power 5 4 5 4 Power up 5 5 Chapter 6 Configuration 6 1 Introduction to the configuration tools 6 1 6 1 1 Overvie...

Page 10: ...the Control Panel 6 38 6 4 1 Getting started 6 38 6 4 2 Creating or editing a profile 6 40 6 4 3 Selecting the active profile 6 42 6 4 4 Deleting a profile 6 43 6 4 5 Event list 6 43 6 4 6 Help 6 44 6 4 7 About 6 44 6 5 Keypad and menus of the ACU 6 45 6 5 1 ACU display and keypad 6 45 6 5 2 Navigating the menus 6 46 6 5 3 The menu tree 6 46 6 5 4 Adjusting brightness of the display 6 49 6 5 5 Res...

Page 11: ...iver Module DDM 8 23 8 5 4 Replacing the Polarisation Motor Module PMM 8 28 8 5 5 Replacing the Pedestal Control Module PCM 8 30 8 5 6 Replacing motor and encoder 8 32 8 5 7 Replacing the Drive Belts 8 50 8 5 8 Replacing the Zero Reference Module ZRM 8 61 8 5 9 Replacing the Inertial Sensor Module ISM 8 67 8 5 10 Replacing the Low Noise Block down converter LNB 8 70 8 5 11 Replacing the rotary joi...

Page 12: ...rounding the ADU B 5 B 4 Alternative grounding for aluminum hulls B 7 B 4 1 Grounding the ACU B 7 B 4 2 Grounding the ADU B 7 B 5 Alternative grounding for fibre glass hulls B 9 B 5 1 Grounding the ACU B 9 B 5 2 Grounding the ADU B 9 B 6 Separate ground cable B 11 B 6 1 Ground cable construction B 11 B 6 2 Ground cable connection B 12 B 6 3 Isolation of the ADU from the mounting base B 12 B 7 Jump...

Page 13: ...Table of contents 98 137654 A xi SAILOR100TM book Page xi Tuesday January 29 2013 2 44 PM ...

Page 14: ...Table of contents xii 98 137654 A SAILOR100TM book Page xii Tuesday January 29 2013 2 44 PM ...

Page 15: ... distance to the welded seam 3 8 Figure 3 8 ADU bottom view 3 8 Figure 3 9 Free mast length and bracing for a tall mast 3 9 Figure 3 10 Interference with the vessel s radar 3 13 Figure 3 11 Recommended distance to transmitters m for frequencies below 1000 MHz 3 15 Figure 3 12 Drain pipe with free space 3 16 Figure 3 13 Use of strong sling with a belt and tag lines for safe hoisting 3 17 Figure 3 1...

Page 16: ...ble 6 19 Figure 6 14 Web interface SERVICE Reference satellites example 6 20 Figure 6 15 Web interface SETTINGS Satellites new entry example 6 20 Figure 6 16 Web interface SERVICE Calibration Azimuth adjustment 6 22 Figure 6 17 Web interface SETTINGS Blocking zones azimuth and elevation 6 23 Figure 6 18 Blocking zone example 315 45 degrees 6 24 Figure 6 19 Blocking zone example 45 315 degrees 6 24...

Page 17: ...PS PCB 8 19 Figure 8 13 Screws on GPS module 8 19 Figure 8 14 Television Interface Module TIM 8 20 Figure 8 15 Switch off the power to the antenna 8 20 Figure 8 16 Replacing the TIM remove the F connector 8 21 Figure 8 17 Replacing the TIM remove N F SMA and SUB D connectors 8 21 Figure 8 18 Replacing the TIM remove 4x4 Allen screws thread size M5 8 22 Figure 8 19 DC Motor Driver Module DDM for Cr...

Page 18: ... tensioner 8 43 Figure 8 50 Replacement of X Elevation Motor Encoder 1 8 44 Figure 8 51 X Elevation Motor Encoder belt tension adjustment screw 8 45 Figure 8 52 Cross Elevation motor assembly 4 Allen screws 8 45 Figure 8 53 Cross Elevation motor assembly do not tighten screws 8 46 Figure 8 54 X Elevation Motor Encoder belt tension adjustment screw 8 46 Figure 8 55 Cross Elevation motor assembly ti...

Page 19: ...M 8 68 Figure 8 85 Removing the ISM 8 69 Figure 8 86 Removing the ISM Sub D connectors 8 69 Figure 8 87 Low Noise Block LNB 8 70 Figure 8 88 Location of the LNB 8 71 Figure 8 89 Polarisation Motor disconnecting power 8 71 Figure 8 90 Removing the LNB disconnecting the cable 8 72 Figure 8 91 Removing the LNB loosening screws 8 72 Figure 8 92 Removing the LNB 8 72 Figure 8 93 Separate the belt wheel...

Page 20: ... dedicated RF ground alternative B 6 Figure B 4 Alternative grounding for aluminium hulls B 8 Figure B 5 Alternative grounding for fibreglass hulls B 10 Figure B 6 Separate ground cable B 11 Figure B 7 Isolation of the ADU from the mounting base B 12 Figure B 8 ADU isolation and grounding cable B 13 Figure B 9 Jumper cable for grounding specifications B 14 SAILOR100TM book Page xviii Tuesday Janua...

Page 21: ... this manual and install the system according to the guidelines in this manual For daily use of the SAILOR 100 Satellite TV system see the SAILOR 100 Satellite TV User manual 1 2 Manual overview This manual has the following chapters Introduction Installation Interfaces Connecting power Configuration Installation check Service maintenance This manual has the following appendices Technical specific...

Page 22: ...er should select in the user interface Example Select SETTINGS LAN Italic is used to emphasize the paragraph title in cross references Example For further information see Connecting Cables on page Document number Title 98 136311 SAILOR 100 Satellite TV User manual 98 136644 SAILOR 6004 Control Panel Installation manual 98 130088 Control Panel Installation manual TT 6007A Message Terminal 98 136455...

Page 23: ...amage on equipment or personal safety 1 6 0 2 General precautions All personnel who operate equipment or do maintenance as specified in this manual must know and follow the safety precautions The warnings and cautions that follow apply to all parts of this manual WARNING Before using any material refer to the manufacturers material safety data sheets for safety information Some materials can be da...

Page 24: ...Precautions 1 4 Chapter 1 About this manual 98 137654 A SAILOR100TM book Page 4 Tuesday January 29 2013 2 44 PM ...

Page 25: ...ntrol Unit The programmable LNB makes the system truly global and independent of channel providers The single antenna cable 50 ohm carries DC control and TV bands between the ADU and ACU The radome does not have to be removed neither before nor after the installation To protect the Above Deck Unit the built in DC motors act as brakes during transport and when the Above Deck Unit is not powered The...

Page 26: ...in test equipment BITE ACU with 4 x LAN NMEA 0183 NMEA 2000 Quattro TV outputs 4 2 TV bands output simultaneously VL HL VH HH for linear setting of polariser or LHCP RHCP for circular mode setting of polariser Programmable LNB LO frequencies No scheduled maintenance Tracking of any Ku band satellite Low audible noise emission from ADU Figure 2 1 ADU ACU Control Panel and Multiswitch optional ADU A...

Page 27: ...U The SAILOR 100 Satellite TV ADU is a 103 cm stabilised tracking antenna consisting of a suspended antenna with a standard global RF configuration The ADU s weight is 126 kg It is stabilized by heavy duty vibration dampers in 3 axis plus skew and can be used in environments with elevations of 25 to 125 The ADU is powered by the ACU and protected by a radome Figure 2 2 Above Deck Unit ADU SAILOR10...

Page 28: ...rface Module TIM 3 DC Motor Driver Module for cross elevation DDM 4 Cross elevation motor and encoder 5 Zero Reference Module 3 pcs 2 in Figure 2 3 1 in Figure 2 4 ZRM not visible on photo 6 DC Motor Driver Module for elevation 7 Elevation motor and encoder on the side Figure 2 3 ADU modules 1 2 SAILOR100TM book Page 4 Tuesday January 29 2013 2 44 PM ...

Page 29: ...ixed position 13 Pedestal Control Module PCM 14 Service switch In switch off position the DC Motor Driver modules are turned off for safe conditions during service and repair The switch must be in on position for normal ADU operation 15 DC Motor Driver Module for Azimuth DDM 16 Azimuth motor not visible on photo 17 Azimuth encoder not visible on photo 18 Rotary joint not visible on photo 19 Feed h...

Page 30: ... frequencies This feature makes the system truly global and independent of channel providers For further information how to select the appropriate LNB LO frequencies see Satellite profiles New entry and Edit on page 6 14 and Creating or editing a profile on page 6 40 2 1 1 4 Installation friendly Four lifting brackets included in the delivery and reuse of packing material help getting the ADU safe...

Page 31: ...monitors and logs information for all modules The ADU performs a POST Power On Self Test and you can request a self test PAST Person Activated Self Test and Continuous Monitoring CM Error codes can be read out in the web interface the Control Panel and in the display of the ACU ADU software is updated automatically when making a software update of the ACU 2 1 2 Antenna Control Unit ACU The ACU is ...

Page 32: ...eration and maintenance and control interface to Control Panel and SAILOR Transmodulator plus 1 x LAN port at the front Power connector On Off power switch 2 1 2 2 Service friendly You can do remote diagnostics and service with the ACU Its built in test equipment checks constantly the ACU s modules for proper functioning it monitors and logs for all modules It performs POST Figure 2 6 SAILOR 100 S...

Page 33: ...trol Panel you can set up and select satellites and read out system status information If the optional SAILOR Transmodulator is connected to the ACU the Control Panel can also be used to read out status of the SAILOR Transmodulator and handle and configure TV program packages for each satellite profile 2 1 4 Multiswitch optional A Multiswitch is required if one or several satellite receivers are u...

Page 34: ...C power to the SAILOR 100 Satellite TV 2 1 7 System configuration example The following figure shows system configuration examples with a SAILOR 100 Satellite TV and a SAILOR Transmodulator Figure 2 8 SAILOR Transmodulator optional Figure 2 9 ADU ACU Control Panel and SAILOR Transmodulator optional ADU ACU Control Panel SAILOR Transmodulator SAILOR100TM book Page 10 Tuesday January 29 2013 2 44 PM...

Page 35: ...it 19 inch rack 406004A TT 6004 SAILOR 6004 Control Panel Table 2 1 Model and part numbers for the SAILOR 100 Satellite TV system Part number Description 406080A 00500 SAILOR 6080 AC DC Power Supply 407090A 950 Antenna cable 50 m for 407390A 407090A 925 Pigtail Cable 1 25 m N Conn female male 401841A 00500 5x5 IF Amplifier 401842A 00500 Multiswitch 5x8 401843A 00500 Multiswitch 5x12 401844A 00500 ...

Page 36: ...Part numbers and options 2 12 Chapter 2 Introduction 98 137654 A SAILOR100TM book Page 12 Tuesday January 29 2013 2 44 PM ...

Page 37: ...ox 3 1 1 1 ADU Unpack your SAILOR 100 Satellite TV ADU and check that the following items are present ADU with 4 lifting brackets already mounted Package with bolts washers and cable glands 2 sizes 3 1 1 2 ACU Unpack your SAILOR 100 Satellite TV ACU and check that the following items are present 1 x Ethernet cable 2 m Power connector NMEA multi connector Installation manual this manual User manual...

Page 38: ...e wooden box and opening the cartons inspect it thoroughly for hidden damage and loose components or fittings If the contents are incomplete if there is mechanical damage or defect or if the system does not work properly notify your dealer 3 1 4 Tools needed Unbraco key 5 mm included mounted on a tool holder inside the radome Other tools that may be needed during the installation Torx TX20 to open...

Page 39: ...ign Foundation and height Interference Other precautions 3 2 1 General site considerations For optimum system performance some guidelines on where to install or mount the different components of the SAILOR 100 Satellite TV System must be followed It is recommended to mount the ADU in a location with as much 360 free line of sight to the satellite as possible while making sure that the support stru...

Page 40: ... obstruction elevate the ADU by mounting it on a mast or on a mounting pedestal on a deck or deck house top The ADU is stabilized in 3 axis plus skew and can be used in environments with elevations of 25 to 125 to allow for continuous pointing even in heavy sea conditions Any obstructions such as masts funnels bridge house etc within this field can cause signal degradation or signal loss Figure 3 ...

Page 41: ... 8 blocking zones Each blocking zone is set up with azimuth start and stop and elevation angle The blocking zones are set up in the SAILOR 100 Satellite TV built in web interface of the ACU For further information see Setting up Blocking zones on page 6 23 Figure 3 2 2 blocking zones azimuth example Figure 3 3 Blocking zone elevation angle example QWHQQD 2EVWUXF WLRQ LPXWK LPXWK LPXWK LPXWK ORFNLQ...

Page 42: ...ship see Table 3 1 If the g force applied is too high performance and ADU signal stabilization may be reduced and eventually the ADU may be damaged Refer to the following table for allowed mounting heights above the ship s motion centre Figure 3 4 Maximum distance from the ship s motion centre h max Min roll period Max ADU mounting height h max Full performance Potential risk of damage 4 s 12 m 16...

Page 43: ...it the top of the ADU mast with a flange with clearance holes matching the bushings in the radome and with minimum 4 gusset plates No center hole is necessary in the flange Flange thickness Minimum 15 mm 4 gusset plates Minimum 15 mm thick must be placed close to the holes in the mounting plate and evenly distributed Recommended flatness on the mast mount plateau is below 3 0 mm Figure 3 5 ADU mas...

Page 44: ...flange distance to the welded seam CAUTION Avoid sharp edges where the flange is in direct contact with the radome Round all edges as much as possible to avoid damaging the surface of the radome Figure 3 8 ADU bottom view SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 45: ... is recommended to shorten the mast length as much as possible to obtain higher frequencies Preferably mount stays or wires to stabilize the mast further The tables in the next sections give some suggested design values for the free mast length Figure 3 9 Free mast length and bracing for a tall mast Note Make sure that there is free space below the drain tube Read also Condensation and water intru...

Page 46: ...ter mm Wall Thickness mm Weight kg m 0 4a a The height of 0 4 m is not recommended to be used as it will make access through the ADU s service hatch difficult 200 5 24 0 0 6 220 5 26 5 0 8 250 5 30 2 1 270 5 32 7 Table 3 2 Mast dimensions without braces Mast with 3 braces Max free mast length steel m Outer Diameter mm Wall Thickness mm Outer Diameter for brace mm Thickness for brace mm 1 2 140 10 ...

Page 47: ... m Outer Diameter mm Wall Thickness mm Outer Diameter for brace mm Thickness for brace mm 1 2 160 10 80 5 0 1 2 200 5 80 5 0 1 6 180 10 80 5 0 1 6 220 5 80 5 0 2 180 10 80 5 0 2 240 5 80 5 0 2 5 200 10 80 5 0 2 5 260 5 80 5 0 Table 3 4 Mast dimensions with 2 braces SAILOR100TM book Page 11 Tuesday January 29 2013 2 44 PM ...

Page 48: ...n beam with a horizontal beam width of a few degrees and a vertical beam width of up to 15 the worst interference can be avoided by mounting the ADU at a different level meaning that the ADU is installed minimum 15 above or below the radar antenna Due to near field effects the benefit of this vertical separation could be reduced at short distances between radar antenna and the SAILOR 100 Satellite...

Page 49: ...d min separation listed below is applied antenna damage is normally avoided d min is defined as the shortest distance between the radar antenna in any position and the surface of the SAILOR 100 Satellite TV ADU Figure 3 10 Interference with the vessel s radar X band 3 cm 10 GHz damage distance Radar power SAILOR 100 Satellite TV ADU d min at 15 vertical separation d min at 60 vertical separation 0...

Page 50: ...y rainfall or icing low satellite elevation and violent ship movements the small extra degradation due to the radar s could cause poor connection quality The presence of S band radar s is unlikely to cause any performance degradation as long as the minimum distances d min listed in the previous section are applied It is strongly recommended that interference free operation is verified experimental...

Page 51: ...ers will work properly very close to the ADU 3 2 6 5 Other transmitters See the following figure for minimum recommended distance to transmitters in the frequency range below 1000 MHz Figure 3 11 Recommended distance to transmitters m for frequencies below 1000 MHz SAILOR100TM book Page 15 Tuesday January 29 2013 2 44 PM ...

Page 52: ...ADU s drain tube is open and that there it free space between the drain tube and the mounting surface so water can escape and there is ventilation for the ADU It is recommended not to use pneumatic tools for cleaning the radome especially at a short distance and directly at the split between top and bottom 3 2 7 2 Deposits Do not place the ADU close to a funnel as smoke deposits are corrosive Furt...

Page 53: ...lines WARNING Use a strong webbed sling with a belt to lift the ADU without damaging the radome Make sure that the sling can carry the ADU s weight 126 kg 278 lbs WARNING The ADU may be subject to swaying motions in windy conditions Always use tag lines to stabilise the ADU during hoisting Figure 3 13 Use of strong sling with a belt and tag lines for safe hoisting Webbed sling with belt Tag lines ...

Page 54: ...rtical orientation of the ADU center line Consider the aspect of interference read more about this in ADU mast design Foundation and height on page 3 7 Install the ADU where vibrations are limited to a minimum Always use all 4 bolts when installing the ADU To install the ADU do as follows 1 Install the mast with the mast flange and have the 4 M12 bolts ready 2 Undo all shipping buckles take off th...

Page 55: ... a crane lift the ADU off the wooden platform and move it on top of the ADU mast 7 Install the ADU on the mast flange with 4 M12 bolts and washers Read carefully and follow instructions given in Grounding the ADU on page B 3 Tightening torque value 30 Nm Figure 3 15 ADU installation webbed sling attached to the 4 lifting brackets Figure 3 16 Mounting the ADU on the mast flange SAILOR100TM book Pag...

Page 56: ... a more detailed drawing how to connect the N connector on the ADU Ensure that the connector assembly is properly protected against seawater and corrosion As a minimum wrap it with self amalgamating rubber 9 Put the protection plate in place and fasten the 4 bolts picture 5 10 Fasten the nut picture 6 Where the cables are exposed to mechanical wear on deck through bulkheads etc protect the cables ...

Page 57: ...hatch must be locked by fastening the two screws in the latches with a Torx TX20 screw driver to protect the ADU modules against unauthorised access You can remove the hatch for better mobility when servicing the antenna Do as follows to open and remove the service hatch 1 With a Torx TX20 screw driver remove the two screws locking the latches 2 Pull open the two latches and let the lid fall open ...

Page 58: ... fibre glass hulls on page B 9 To obtain a good ground connection the metal underneath the head of at least one bolt must be clean of insulating protective coating and a serrated washer should be used After tightening the bolts we recommend that you seal the area suitably in order to avoid corrosion of the grounding point Use stainless steel bolts and washers Optimum grounding is achieved by conne...

Page 59: ...nstalling the ACU A cable relief bracket is already mounted when receiving the ACU The cable relief is a simple system to secure cables with cable strips It offers a number of holders to which you can secure the cables from the ACU To install the 19 rack version of the ACU do as follows 1 Slide the ACU into a 1 5U space in a 19 rack 2 Mount the screws in each side through the holes in the front an...

Page 60: ... 3 4 2 Grounding the ACU Make sure that the grounding requirements are met See the appendix Grounding and RF protection on page B 1 for details about grounding 3 4 2 1 ADU cable The ADU is connected to the ACU with the ADU cable coax cable with an N connector at both ends For information on ADU grounding see Grounding the ADU on page 3 22 At the ACU end it is strongly recommended to ground the ADU...

Page 61: ...the Control Panel see the installation manual for the Control Panel see the table List of Related Documents on page 1 2 To connect the Control Panel to the ACU do as shown below 1 Connect an Ethernet cable to the Ethernet connector at the back of the Control Panel 2 Connect the other end of the Ethernet to LAN 4 of the ACU rear connector panel possibly through a switched network Figure 3 23 ACU gr...

Page 62: ...Installation of the Control Panel 3 26 Chapter 3 Installation 98 137654 A SAILOR100TM book Page 26 Tuesday January 29 2013 2 44 PM ...

Page 63: ...ons Interfaces of the SAILOR 100 Satellite TV ACU Interfaces of the Control Panel Interfaces of the SAILOR Transmodulator optional 4 1 Interfaces of the SAILOR 100 Satellite TV ACU 4 1 1 LEDs display and keypad Figure 4 1 ACU LEDs display and keypad SAILOR100TM book Page 1 Tuesday January 29 2013 2 44 PM ...

Page 64: ...DC input Female plug Weidmuller Part number 1930050000 for wires up to AWG10 6 mm2 Figure 4 2 ACU connector panels overview NMEA reserved reserved LAN 1 Power On Off LAN 2 LAN 3 LAN 4 Service port TV output Set to On ADU V Cable to front LAN connector Low H Low V High H High RX DC out Cables to internal connector Ground Set to On Important Set the On Off switch at the back of the ACU to On Then yo...

Page 65: ...to the ADU This is used to power the ADU handle all communication between ACU and ADU and deliver the Rx signal 4 1 5 Rx connector Connector for internal use cable already connected Figure 4 3 DC Input connector with power cable Black Red right left Outline on the ACU Conductor Pin function Inner DC to ADU ACU to ADU internal communication Rx 950 5450 MHz Outer GND Shield Table 4 2 N connector out...

Page 66: ...smodulator In circular mode RHCP is delivered on the vertical ports VL and VH and LHCP is delivered on the horizontal ports HL and HH 4 1 7 DC output connector Connector for internal use cable already connected Outline on the ACU Conductor Pin function Inner Rx 950 2150 MHz Outer GND Shield Table 4 3 F connector Rx outline and pin assignment Note Systems with circular polarisation typically use th...

Page 67: ...8400 format 8N1 The baud rate is auto detected by the ACU the user cannot configure this interface Supported NMEA string 1 HEHDT North seeking Gyro compass 2 GPHDT GPS compass 3 HNHDT Non North seeking gyro compass Outline on the ACU Pin number Pin function Wire color 1 Not connected 2 NET H NMEA 2000 White 3 NET L NMEA 2000 Blue 4 NET S NMEA 2000 Red 5 NET C NMEA 2000 Black 6 Not connected 7 Not ...

Page 68: ...e reserved for future use 4 1 10 LAN1 LAN2 LAN3 and LAN4 connectors Four Ethernet connectors type RJ45 for PC laptops routers wireless access points The maximum cable length per connection is 100 m For information how to configure the LAN network see Configuring the LAN network on page 6 25 Cable type CAT5 shielded Outline Pin number Pin function Wire color 1 Tx White orange 2 Tx Orange 3 Rx White...

Page 69: ...the Control Panel For a description of the interfaces see the installation manual of the Control Panel 4 3 Interfaces of the SAILOR Transmodulator optional For a description of the interfaces see the installation manual of the SAILOR Transmodulator SAILOR100TM book Page 7 Tuesday January 29 2013 2 44 PM ...

Page 70: ...Interfaces of the SAILOR Transmodulator optional 4 8 Chapter 4 Interfaces 98 137654 A SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 71: ...r the power supply The 24 VDC ship supply provides power for the ACU An AC line provides power through an AC DC power supply The TT 6080A Power Supply is recommended In order to protect against short circuit in the power cable connector the ship s DC outlet must be protected by a 30 A fuse or circuit breaker Note Be aware of high start up peak current 35 A at 24 VDC 5 ms SAILOR100TM book Page 1 Tu...

Page 72: ... selection see Power cable recommendations on page 5 3 5 2 2 Measuring the ship source impedance Select a power outlet from the ship 24 VDC system and measure the source impedance of the ship installation as described below 1 Measure the voltage without load R var disconnected 2 Set the current to e g 1 A by adjusting R var 3 Measure the corresponding voltage change Example 1 A and 50 mV Source im...

Page 73: ...maximum power cable length For 24 VDC operation the total impedance must be max 60 mOhm Rmaxfor SAILOR 100 Satellite TV with SAILOR Transmodulator and max 90 mOhm Rmax for SAILOR 100 Satellite TV without SAILOR Transmodulator including the source impedance in the ship installation Rsource The total impedance is made up of the following Source impedance in the ship installation Impedance of the sel...

Page 74: ... 3 Examples for using the TT 6080A Power Supply AWG11max 0 5 x 60 mOhm 0 4 8 mOhm m 6 2 m AWG10max 0 5 x 60 mOhm 0 3 8 mOhm m 7 9 m 5 3 Connecting power 5 3 0 1 To connect the power cable to the ACU 1 Connect the positive and negative input terminals to the ship s DC supply according to the recommendations in the previous sections 2 Connect the power plug to DC Input For information on pin out see...

Page 75: ...see Status signalling with LEDs and status messages on page 8 8 Make sure there are no hardware failures or error codes present check the display of the ACU for events For more information on error codes and events see Troubleshooting on page 8 80 and System messages on page C 1 4 Continue to get the SAILOR 100 Satellite TV system operational do the following Make an azimuth calibration Configure ...

Page 76: ... Initializing ADU SW upload If the software versions in the ADU and ACU are not the same a software update is done during startup ADU POST READY POINTING ANTENNA ACQUIRING SIGNAL FREQUENCY SCANNING TRACKING 5 4 0 2 SAILOR 100 Satellite TV operational When the display shows TRACKING and the LED TV Ready is steady green the system is operational SAILOR100TM book Page 6 Tuesday January 29 2013 2 44 P...

Page 77: ...Power up 98 137654 A Chapter 5 Connecting power 5 7 5555 Connecting power SAILOR100TM book Page 7 Tuesday January 29 2013 2 44 PM ...

Page 78: ...Power up 5 8 Chapter 5 Connecting power 98 137654 A SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 79: ... Overview Use the following tools to configure the SAILOR 100 Satellite TV system For quick start instructions see Calibration of the SAILOR 100 Satellite TV on page 6 4 Configuration tool When used PC with Internet browser and built in web interface of the ACU Installation and service Control Panel Daily use Table 6 1 Configuration tools Web interface and Control Panel Note For information on dai...

Page 80: ...switch on the ACU Wait until the LEDs on the front plate of the ACU show that the system is ready to be configured Power LED Green TV Ready LED Off Fail Pass LED Flashing green during power on self test after that steady green 2 Connect a PC to LAN interface 3 Service port standard Ethernet of the ACU or to the front LAN connector of the ACU 3 Open your Internet browser and enter the IP address of...

Page 81: ...ur PC See Proxy server settings in your browser on page 6 10 for further information For a detailed introduction to the web interface see Overview and navigation on page 6 8 If you want to use another LAN port you must configure it according to your network requirements For information how to configure the LAN connectors see Configuring the LAN network on page 6 25 6 1 3 Connecting the Control Pan...

Page 82: ...ection to the bow to stern line of the ship This procedure is fully automatic For a detailed introduction to the web interface see Overview and navigation on page 6 8 6 2 1 Heading and calibration of azimuth Access the page for heading and calibration through SERVICE Calibration Important You must logon as an administrator to do a calibration See Administration on page 6 33 Figure 6 3 Web interfac...

Page 83: ...he heading settings you must make an azimuth calibration afterwards Note The ship must not move during the calibration procedure Important It is strongly recommended to use the reference satellites in the drop down list instead of manual input It is difficult to manually supply information that is unique and will not possibly match a different satellite than expected Hence when manually supplying ...

Page 84: ...odes during calibration Important The calibration function is not able to verify the correctness or precision of the supplied longitude It is therefore important to supply the correct longitude including the first decimal Satellite identifier NID value Description NID 0 Satellite identifier is not used NID 1 65535 Supplied NID is matched against Network ID broadcast by the satellite Orbital positi...

Page 85: ...atellite 2 The elevation of the selected satellite is too high Select another satellite 4 The calibration values could not be saved Possibly due to defective hardware 5 The antenna could not point with sufficient precision Check that the antenna is mounted in a stable way Other possible causes might be electrical or mechanical faults 6 No signal received Check that there is free line of sight Try ...

Page 86: ...d navigation 6 3 1 1 Topics in the web interface Use the site map to get an overview over the existing menus submenus and topics You can click on each menu in the site map to go directly to the page or display the respective submenu Figure 6 4 Topics in the web interface SITE MAP SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 87: ...status field shows the signal strength The signal strength can vary during operation depending on the current position relative to the satellite 3 The icon bar shows icons for active events when relevant For explanations of the icons see the next section Icons in the icon bar 4 The contents section shows the page selected in the navigation pane This section is used for viewing or changing settings...

Page 88: ... support disabling of the Proxy server settings for one specific IP address so you can disable Proxy server settings for the web interface only if you wish Consult your browser help for information To disable the use of a Proxy server completely do as follows 1 In Microsoft Internet Explorer select Tools Internet Options Connections LAN Settings Icon Explanation An event is active Click the icon t...

Page 89: ... to the ACU see Connecting to the web interface on page 6 2 If you want to use another LAN port than LAN 3 you must configure it according to your network requirements For information how to configure the 4 LAN connectors see Configuring the LAN network on page 6 25 6 3 2 Using the Dashboard The Dashboard is the first screen that is displayed when the user or administrator enters the IP address of...

Page 90: ...racks the current satellite Frequency scanning scanning for transponders Blocking zone antenna is pointing into a blocking zone Service switch service switch in ADU activated Safe mode error followed by an error description GPS position Current position of the vessel reported by the GPS module Vessel heading Ship s heading in degrees with reference to North provided by the ship s gyro Satellite pr...

Page 91: ...n the satellite profile ACU part name ADU part name ACU serial number ADU serial number Software version Part names serial numbers for ACU and ADU software version of the SAILOR 100 Satellite TV SAILOR 100 Satellite TV parameter Description Table 6 5 Web interface DASHBOARD SAILOR 100 Satellite TV parameters Continued POINTING parameter Description Azimuth relative Current value for azimuth relati...

Page 92: ... necessary for a successful reception from the satellite You must activate one satellite profile 6 3 3 2 Satellite profiles New entry and Edit To add or edit a satellite profile do as follows 1 Go to SETTINGS or Satellite profiles and click Edit or New entry Figure 6 7 Web interface SETTINGS list of satellite profiles example Figure 6 8 Web interface SETTINGS Satellite profiles new entry example S...

Page 93: ...ere the Satellite profile is to be used e g Gulf of Mexico or North Sea and possibly the provider Note At some longitudes multiple satellites are co located In this case it is not important which satellite is chosen as long as the longitude is correct The chosen satellite will be the one the system tracks but it will receive and forward the TV signals from all the co located satellites Note During...

Page 94: ...u can set the LNB LO frequencies to the appropriate value for the region covering the satellite profile see the drop down list in Figure 6 8 Web interface SETTINGS Satellite profiles new entry example on page 6 14 If in doubt leave this setting at the default value Universal 10 600 GHz 9 750 GHz See also the Figure 2 5 Examples of LNB LO frequencies used worldwide on page 2 6 6 Click Apply to save...

Page 95: ...ew satellite has been launched and TV reception is required from the satellite 6 3 4 2 Removing and disabling entries in the list of TV satellites You can only delete user defined entries If a pre installed entry is unwanted it can be disabled 6 3 4 3 Adding and editing entries in the list of TV satellites Editing a pre installed entry will disable that entry and add a new user defined entry The n...

Page 96: ...y 2 Enter or edit the Satellite name 3 Enter or edit the Longitude Polarisation skew and Max inclination of the satellite Figure 6 11 Web interface SERVICE TV satellites example Figure 6 12 Web interface SETTINGS TV satellites new entry example Note For For best performance the longitude of the satellites should be supplied with one decimal precision SAILOR100TM book Page 18 Tuesday January 29 201...

Page 97: ...me rare attributes and properties that makes them uniquely identifiable throughout the globe 6 3 5 2 Removing and disabling entries You can only delete user defined entries Pre installed entries can be disabled if they are not needed Important Do not add satellites that are solely intended for azimuth calibration If you cannot use any of the pre installed Reference satellites for azimuth calibrati...

Page 98: ...installed entry will disable that entry and add a new user defined entry The new user defined entry includes the changes made The pre installed entry remains unchanged and disabled Figure 6 14 Web interface SERVICE Reference satellites example Figure 6 15 Web interface SETTINGS Satellites new entry example SAILOR100TM book Page 20 Tuesday January 29 2013 2 44 PM ...

Page 99: ...LAT 30 then B 4 Else if LAT 0 then B 3 Else if LAT 30 then B 2 Else B 1 The field identifier can now be calculated Field identifier B 4 floor 32 LON 180 360 3 Click Apply to save the settings for the reference satellite 6 3 6 Azimuth adjustment 6 3 6 1 Purpose Azimuth adjustment compensates for minor drift in the heading data received from the ship s compass If enabled the azimuth adjustment is pe...

Page 100: ...up trying to acquire the signal from the TV Satellite selected by the user The Azimuth Adjustment takes a few minutes whether it succeeds or fails If the system is tracking the TV Satellite and loses the signal e g due to a blocking zone Azimuth Adjustment will run again before the system attempts to re acquire the signal from the TV Satellite The system will ensure that brief blocking of the sign...

Page 101: ...l that these data are not edited or new data are added unless instructed to do so by your service partner 6 3 7 Setting up Blocking zones On this page you define blocking zones You can use blocking zones as a source of information in case there are problems in receiving TV Enter azimuth values and elevation angles for each blocking zone You must select Active to enable a blocking zone To define an...

Page 102: ...ter the start and stop elevation angle for the blocking zone If you enter nothing there will be no blocking zone Values allowed 30 to 90 degrees 5 Click Apply to save the blocking zones Figure 6 18 Blocking zone example 315 45 degrees Figure 6 19 Blocking zone example 45 315 degrees Important You must enter 2 different elevation angles to have an active blocking zone QWHQQD ORFNLQJ RQH QWHQQD ORFN...

Page 103: ...n external Internet connection The ACU has four 10 100 Mbit Ethernet ports labelled LAN port 1 2 3 and 4 The ports are divided in three groups each group operating in its own network You can setup DNS and Gateway To configure the LAN network go to SETTINGS Network Figure 6 20 Web interface SETTINGS Network default settings Important Make sure that the 3 networks do not use IP address ranges that o...

Page 104: ...e mail reports The default host name is acu You can change the name Letters a z digits 0 9 and hyphen are allowed as legal characters Note The host name must start with a letter LAN Port 1 2 LAN port 1 and 2 are switched i e they share the same IP address and operate on the same network LAN port 1 is intended for connecting the SAILOR Transmodulator optional LAN port 1 can be set to static IP defa...

Page 105: ... communicate with network units outside the specified sub nets you must specify a default gateway typically a router The default gateway can be set as a static IP address Then set the default gateway source to static and enter the IP address of the default gateway To remove the default gateway set it to 0 0 0 0 Alternatively if your DHCP server is able to provide a default gateway address and you ...

Page 106: ...a To configure the e mail setup do the following 1 Go to SETTINGS E mail setup 2 Enter the data for Outgoing mail server SMTP SMTP port number SMTP authentication User name and password This data is typically provided by your IT department Figure 6 21 Web interface SETTINGS E mail setup example Note You must set Outgoing mail server to an IP address if DNS has not been set up in DNS setup in Confi...

Page 107: ...l To set up sending a statistics report do as follows 1 Configure e mail first see E mail setup on page 6 28 2 Go to SETTINGS Reports 3 In the section STATISTICS REPORT enter the following Email sender Email recipients comma separated Send interval Select disabled day default with 2 minute samples week with hourly samples or month with hourly samples The report contains statistics data for the sel...

Page 108: ...gree Heading Max degree Heading Min degree Heading Range degree Ship s heading sample maximum and minimum value range for the sampling interval See Figure 6 23 Statistics how to read data for a range Antenna Azi degree Antenna Azi Max degree Antenna Azi Min degree Antenna Azi Range degree Current antenna azimuth sample maximum and minimum value range for the sampling interval See Figure 6 23 Stati...

Page 109: ...er and extract the text file The file name contains the identification of the system example adu acu3_stat_20111021110901_day csv 2 Open the spreadsheet application for example Microsoft Excel On the tab Data click the tab Import from text Import the unzipped text file and follow the instructions in the wizard When asked about the delimiter select comma The following figure shows an example of a s...

Page 110: ... DIAGNOSTICS REPORT enter the following Email sender Email recipients comma separated Send interval Select disabled day default with 2 minute samples week with hourly samples or month with hourly samples The report contains statistics data for the selected intervals 3 Click Apply To generate a diagnostic report click Send now or go to the page HELPDESK and click Download to download it directly to...

Page 111: ...tem configuration Resetting to factory default 6 3 13 1 Accessing the administration settings user name password The Administration settings require an Administration user name and password To log on as administrator do as follows 1 Select ADMINISTRATION from the left navigation pane 2 Enter the Administration user name and password The default user name is admin and the default password is 1234 I...

Page 112: ...required To reset the administrator password do as follows 1 Contact your service partner for a reset code Report the serial number of the ACU You find it in the Dashboard ACU serial number 2 Click the link Forgot administrator password at the bottom of the ADMINISTRATOR LOGON page see Figure 6 25 Web interface Administration 3 Type in the reset code obtained from your service partner and click Re...

Page 113: ... certain functions and make these pages read only This is useful if you want to protect the system against unintended changes or tampering of the system To set up the user permissions do as follows 1 From the left navigation pane select ADMINISTRATION User permissions 2 For each item under ALLOW USERS TO select Yes to allow access No to block access to the settings Then the pages are read only cha...

Page 114: ...figuration to a file which can then be loaded into another SAILOR 100 Satellite TV You can also use this feature for backup purposes The configuration file contains all the settings you have entered during system setup satellite profiles LAN setup blocking zones etc To save a configuration to a file do as follows 1 Select ADMINISTRATION Export import config 2 Click the button Export Follow the dow...

Page 115: ...the following settings are deleted All satellite profiles Blocking zones Heading settings Azimuth adjustment Changes made to the satellite lists reference satellites and TV satellites Network setup User permissions ACU display brightness setting To reset to factory default settings do as follows 1 From the left navigation pane select ADMINISTRATION Factory default 2 Click Reset to factory default ...

Page 116: ...lite profiles The unit is equipped with a touch screen an external keyboard is not required 6 4 1 1 Navigation and start up To navigate through the user interface you have the following possibilities Icon in the top right corner to display the menu Arrow button to display further information on a topic Note When reading status information in this application read carefully whether it is the status...

Page 117: ...ard is displayed ACU connection OK System status information e g TRACKING When a yellow triangle is displayed in the section ACU Connection the ACU is not ready for operation 3 Use the Dim button to dim the light in the Control Panel Turn right or left to dim the display more less 4 Now you can create satellite profiles For details on ACU network configuration and DHCP server see Configuring the L...

Page 118: ...of Mexico or North Sea and possibly the provider If the profile contains more items than can be shown in the window a scroll indicator is displayed Scroll the window content to view all items Figure 6 32 Control Panel Editing a satellite profile Scroll indicator Profile handling Default satellite in the list Create new profile The satellite closest to the ship s position is highlighted Edit profil...

Page 119: ...quency Frequency of the transponder e g 11 362 GHz Symbol rate Mega symbols per second e g 27 500 MS s 6 At LNB LO Setup you can set the LNB LO frequencies to the appropriate value for the region covering the satellite profile If in Note During frequency and transponder scan TV reception is possible Thus Automatic tracking is not slower than manually configured tracking parameters Note Selecting L...

Page 120: ... Selecting the active profile To change the active profile select another profile from the list of created profiles 1 Tap the menu icon 2 Select Activate Profile Figure 6 33 Examples of LNB LO frequencies used worldwide 11 25 GHz 10 5 GHz R L 10 678 GHz 11 3 GHz H V 10 7 GHz H V 9 75 10 6 GHz H V 11 25 GHz 9 75 10 6 GHz H V Note When you select another profile the antenna moves to the new position...

Page 121: ...gnal from the new satellite 6 4 4 Deleting a profile You can delete profiles that you don t use anymore You cannot delete the currently active profile To delete a profile do as follows 1 Tap the menu icon 2 Select Settings 3 Select Delete Profile 4 Tap the profile you want to delete 5 A confirmation window is displayed Verify the profile name you want to delete and press OK to accept 6 4 5 Event l...

Page 122: ...ll through the help or use the links at the start to jump to a specific topic 6 4 7 About Tap the menu icon scroll down and tap About About provides the following information Software version of the SAILOR 100 Satellite TV application Software version of the ACU is shown on the Dashboard page in the section Unit information IP address of the Control Panel Legal Information with software licence in...

Page 123: ...NG Tracks the current satellite FREQUENCY SCANNING Scanning for transponders BLOCKING ZONE Antenna is pointing into a blocking zone 2 Current menu 3 GPS GPS signal is received from the GPS module OK or 4 HDG Ship heading data received from the ship s gyro OK or 5 LAN LAN connectors used 1 2 3 4 6 SAT Satellite position of currently active satellite profile 7 RX RX polarisation of currently active ...

Page 124: ... how the system has been configured You can also enter satellite information directly if it is necessary to change the satellite information and you cannot use a connected PC and the web interface Figure 6 37 ACU menu tree MAIN ANT ANTENNA NETWORK SATELLITE EVENTS POINTING POLARISATION GPS HEADING VERSIONS SERIAL NUMBERS EVENT EVENT 1 EVENT 2 EVENT EVENT n POSITION RX POLARISATION RX FREQUENCY LNB...

Page 125: ...the ACU SATELLITE Current satellite information This information is selected using the web interface or the Control Panel EVENTS View system events Active events are shown as X ACTIVE EVENTS in the MAIN display Press OK to update the list Table 6 11 Top level menus of the ACU ANTENNA menu Description POINTING ANTENNA STATE Current state of the antenna e g TRACKING ELEVATION Current elevation angle...

Page 126: ...erface default 255 255 255 0 PORT 4 IP Current IP address for LAN 4 MASK 4 Current netmask for LAN 4 DEFAULT GATEWAY Current default gateway Table 6 13 NETWORK menu of the ACU SATELLITE menu Description POSITION Position of the current satellite RX POLARISATION Linear polarisation HORIZONTAL VERTICAL Circular polarisation LEFT HAND RIGHT HAND RX FREQUENCY Ku band receiving frequency of the active ...

Page 127: ...ue 2 Hold OK pressed press for lighter or for darker display 3 Release OK to leave the brightness menu EVENT menu Description EVENT In this menu all active events are listed Use and to go through the active events Events can be of the type WARNING or ERROR If a new event occurs or there is a change in the event list while you are in the EVENTS menu a is shown in the upper left corner of the displa...

Page 128: ...eset the system do the following 1 Press and hold and until the ACU display shuts down and the ACU reboots 2 Wait until the system has rebooted and is operational again The last active satellite profile will be used Figure 6 38 Reset the system SAILOR100TM book Page 50 Tuesday January 29 2013 2 44 PM ...

Page 129: ...tions See Obstructions ADU shadowing on page 3 4 2 Make sure there is sufficient space for access through the service hatch See Installing the ADU on page 3 18 3 Make sure to maintain the vertical orientation of the ADU center line 4 Check that the ADU is installed where vibrations are limited to a minimum 5 Check that you programmed the blocking zones correctly See Blocking zones azimuth and elev...

Page 130: ...Inmarsat systems GPS receivers and other transmitters are as required See Interference on page 3 12 9 Make sure that the drain tube is open and risk for water intrusion is at a minimum See Other precautions on page 3 16 10 Check that the ADU is grounded correctly using the mounting bolts See Grounding the ADU on page 3 22 and Grounding and RF protection on page B 1 Step Task Further information Do...

Page 131: ... is looped back into the ACU to feed the destacker Visual inspection of the connector panel of the ACU 6 Check that the ACU s V Low H Low V High and H High are connected correctly to external TV equipment e g Multiswitch or SAILOR Transmodulator Visual inspection of the connector panel of the ACU and connected TV equipment 7 Check that the ACU s cable at DC OUT is looped back into the ACU to feed ...

Page 132: ...in the power connector before connecting it to the ACU power input Vin left Vin right Use a volt meter See Table 4 1 DC Input plug outline and pin assignment on page 4 2 Step Task Verification and further information Done Table 7 2 Installation check list ACU connectors and wiring Continued SAILOR100TM book Page 4 Tuesday January 29 2013 2 44 PM ...

Page 133: ...e ACU 2 Switch on the Control Panel and check that the start up picture contains the application for SAILOR 100 Satellite TV TV icon Visual inspection of the Control Panel display 3 Select the icon for SAILOR 100 Satellite TV and wait for the status indication on the Dashboard saying Status ACU Connection OK Visual inspection of the Control Panel display Dashboard 4 Check that you have created all...

Page 134: ...lite The TV ready LED in the ACU display must be steady green and the display shows TRACKING In the web interface and in the Control Panel check DASHBOARD System status Tracking 2 Connect TV distribution equipment see the installation instruction of the TV distribution equipment manufacturer Check for TV reception Table 7 4 Installation check list Functional test in harbour SAILOR100TM book Page 6...

Page 135: ...es Replacing the GPS module Replacing the Television Interface Module TIM Replacing the DC Motor Driver Module DDM Replacing the Polarisation Motor Module PMM Replacing the Pedestal Control Module PCM Replacing motor and encoder Replacing the Drive Belts Replacing the Zero Reference Module ZRM Replacing the Inertial Sensor Module ISM Replacing the Low Noise Block down converter LNB Replacing the r...

Page 136: ...rts of the SAILOR 100 Satellite TV software that falls under free and open source software If you need help with ACU or ADU related issues call your service provider 8 1 1 1 Download of a diagnostic report or a statistics report You can download a diagnostic report This report contains information relevant for the service personnel during troubleshooting To generate a diagnostics report click Down...

Page 137: ...lect HELPDESK Event list from the left navigation pane The Event list page shows a detailed list of active events and notifications including the time of the first occurrence ID and severity of the event message and a short text describing the error Active events are cleared from the event list when the error is cleared They are moved to the section Notifications and are displayed for 24 hours All...

Page 138: ...he SAILOR 100 Satellite TV ADU and ACU to factory defaults See Resetting to factory default on page 6 37 Important Warning The SAILOR 100 Satellite TV will reboot to perform the self test Rebooting the ACU will terminate all existing connections Important Warning Reset to factory default will delete all settings including satellite profiles blocking zones network setup user permissions and ACU dis...

Page 139: ...ACU You can update the software in two ways Using the web interface of the ACU Using the TMA program Thrane Management Application You can download the TMA program from the self service center Make sure you use version 1 03 or higher 8 2 2 1 Software update using the web interface of the ACU 1 Power up the SAILOR 100 Satellite TV system i e switch on the ACU Wait until the SAILOR logo has disappea...

Page 140: ...fails how to recover To recover from a failed software upload turn off the ACU and turn it on again Then repeat the upload procedure as described in Software update on page 8 5 8 2 3 Verifying the software update 8 2 3 1 Testing procedure 1 The software version can be viewed in the DASHBOARD window of the web interface 2 After completing the software update procedure the ACU will perform a POST Po...

Page 141: ...Software update 98 137654 A Chapter 8 Service maintenance 8 7 8888 Service maintenance Figure 8 4 Verifying software update SAILOR100TM book Page 7 Tuesday January 29 2013 2 44 PM ...

Page 142: ... the web interface HELPDESK Self test For details on error messages after a POST or a self test see Event list on page 8 3 8 3 0 2 Means of signalling The SAILOR 100 Satellite TV provides various methods for signalling the system status LEDs on the front panel of the ACU are used to signal Power on off TV Ready Fail Pass The built in web interface of the ACU shows any events BITE error codes with ...

Page 143: ...ervice LED For a list of modules see Removal and replacement of ADU modules on page 8 11 8 3 2 LEDs in the ACU The ACU has 3 LEDs Power TV Ready and Fail Pass LED LED Behavior Description Power Steady green Power supply OK Off No power Service Steady green Module ok application running Flashing green Waiting for upload Flashing red green Uploading application Steady red Module error or loading err...

Page 144: ...y OK Steady red Power supply failure Off No power TV Ready Steady green Tracking satellite Off Not tracking satellite Fail Pass LED Steady red A fault which prevents operation is present in the system ACU ADU Flashing green A Power On Self Test POST or Person Activated Self Test PAST in progress The current status is displayed Flashing red Active BITE failure or warning The event is shown in the A...

Page 145: ...by a Thrane Thrane A S service partner The figure below shows the modules and their position Some modules are equipped with LEDs for status information and troubleshooting For instructions on how to open and remove the service hatch see Opening and removing the service hatch on page 3 21 1 GPS module Figure 8 6 ADU modules and motor stop switch SAILOR100TM book Page 11 Tuesday January 29 2013 2 44...

Page 146: ...S2 tracking receiver with tuner and demodulator including wide band signal detector and narrow band channel detector LNB Receive signal down converter with mixer and PLL FPGA section to control the functions of the TIM including DVB transport stream decoding Filters for splitting and combining the DC modem received down converted IF from the LNB 3 DC Motor Driver Module for cross elevation DDM The...

Page 147: ... amplified and converted down to a stacked L band IF 950 5450 MHz The conversion is controlled by a DiSEqC programmable Local Oscillator in the LNB to obtain maximum flexibility in a global perspective where several different LO s are used The Ku band interface is a WR75 waveguide and the IF interface is a 75 Ohm F connector It has DC power and a DiSEqC control signal is delivered via the IF cable...

Page 148: ...a dish in a fixed position for safety during service not visible on photo 13 Pedestal Control Module PCM The PCM will based on several inputs control the position of the parabolic reflector and the polarization angle of the polarisation mechanism assembly via 3 brush less DC motors and a stepper motor The PCM board is Communication master of the ADU Bus connecting to the DC motor Driver Modules DD...

Page 149: ...ervice maintenance 8 15 8888 Service maintenance movements and prevents any transmission In Off position the DDMs PMM are turned off for safety during service and repair of the ADU Figure 8 7 Service switch SAILOR100TM book Page 15 Tuesday January 29 2013 2 44 PM ...

Page 150: ... be ported from the stationary platform to the azimuth rotating part of the ADU This is done via the rotary joint 19 Feed horn The feeder horn carries the mirror centred of the dish and in the correct distance Thereby the signal from the satellite is reflected by the dish and picked up by the mirror Before contacting your service partner check the LEDs on all modules See LEDs of the ADU modules on...

Page 151: ...dule The GPS Module is equipped with a receiver antenna on top side receiving the signals transmitted from the GPS satellites low orbit typical 10 12 are visible above the horizon On the opposite side bottom side of the GPS Module the engine is located It converts the GPS satellite signals into current position data latitude longitude and level A minimum of 4 GPS satellites should be seen by the G...

Page 152: ...rx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the arm with the GPS module faces the service hatch Tools needed 4x150 mm Allen key located inside the service hatch of the ADU Figure 8 10 Switch off the power to the antenna Figure 8 11 GPS module facing the service hatch SAILOR100TM book Page 18 Tuesday January 29 2013 2 44 PM ...

Page 153: ...le from the TIM 5 Loosen the 4x4 mm Allen screws thread size M5 6 Lift the complete GPS module including the mounting arm from the pedestal To insert a new GPS module follow the instructions above in reverse order Figure 8 12 Connector for GPS PCB Figure 8 13 Screws on GPS module SAILOR100TM book Page 19 Tuesday January 29 2013 2 44 PM ...

Page 154: ...n or Off Service LED green or red To replace the TIM do as follows 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the TIM faces the service hatch Figure 8 14 Television Interface Module TIM Power LED green Service LED green or red Tools needed 4 x 150 mm Allen key located insid...

Page 155: ...the TIM 5 Disconnect the N connector at the bottom of the TIM the F connector at the top of the TIM the SUB D connector then the small cable SMA connector at the bottom of the TIM Figure 8 16 Replacing the TIM remove the F connector Figure 8 17 Replacing the TIM remove N F SMA and SUB D connectors SAILOR100TM book Page 21 Tuesday January 29 2013 2 44 PM ...

Page 156: ...e the TIM To insert a new TIM follow the instruction above in reverse order Figure 8 18 Replacing the TIM remove 4x4 Allen screws thread size M5 Important After installing a new TIM you must update the calibration data For instruction see Updating TIM PCM calibration data on page 8 78 SAILOR100TM book Page 22 Tuesday January 29 2013 2 44 PM ...

Page 157: ... orientation of the ADU The DDM has two LEDs for status and troubleshooting Power LED green or Off Service LED green or red For step by step instructions see Removing the Azimuth DDM on page 8 26 Inserting a new Azimuth DDM on page 8 27 Removing the Azimuth DDM on page 8 26 Inserting a new Azimuth DDM on page 8 27 Removing the Azimuth DDM on page 8 26 Inserting a new Azimuth DDM on page 8 27 Figur...

Page 158: ...rvice switch 3 Rotate the antenna pedestal so that the arm with the Cross Elevation DDM module faces the service hatch 4 Disconnect the 3 connectors at the top of the Cross Elevation DDM then the 2 SUB D connectors at the bottom of the DDM Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Flat head screw driver Figure 8 20 Location of the Cross Elevation DDM Figure 8 21 ...

Page 159: ...ctions above in reverse order 8 5 3 3 Removing the Elevation DDM To replace the Elevation DDM do as follows 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the elevation DDM faces the service hatch Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Flat...

Page 160: ...vation DDM follow the instructions above in reverse order 8 5 3 5 Removing the Azimuth DDM To replace the Azimuth DDM do as follows 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the Azimuth DDM faces the service hatch 4 Locate the Azimuth DDM at the front of the antenna Figure...

Page 161: ...ectors at the left of the Azimuth DDM 6 Remove the 4x4 mm Allen screws thread size M5 visible when the connectors are removed and remove the Azimuth DDM 8 5 3 6 Inserting a new Azimuth DDM To insert a new Azimuth DDM follow the instructions above in reverse order Figure 8 24 location of the Azimuth DDM Figure 8 25 Azimuth DDM connectors SAILOR100TM book Page 27 Tuesday January 29 2013 2 44 PM ...

Page 162: ...wer to the antenna on the service switch 3 Rotate the antenna pedestal so that the PMM faces the service hatch 4 Rotate the Antenna Dish to 0 degree position 5 Press in and turn the elevation locking pin available in some antennas to locked position 6 Disconnect the 2 connectors from the PMM D sub and cable to mark M Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Flat...

Page 163: ...arisation Motor Module PMM follow the instructions above in reverse order Make sure that the cable to the polarisation motor is connected in the position marked M The same type of module is used for the SAILOR 900 VSAT antenna but leaving several similar connectors unused on the module Figure 8 27 Removing the Polarisation Motor Module Figure 8 28 Polarisation Motor Module remove screws SAILOR100T...

Page 164: ...DM PMM and ISM Communication to the GPS Module and power to all modules is via S bus The PCM has two LEDs for status and troubleshooting Power LED green or Off Service LED green or red To replace the PCM do as follows 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the Pedestal ...

Page 165: ...of the PCM 5 Remove the 4x4 mm Allen screws thread size M5 all become visible when the connectors are removed and remove the PCM To insert a new PCM follow the instructions above in reverse order Figure 8 30 Removing the PCM connectors Important After installing a new PCM you must update the calibration data For instructions see Updating TIM PCM calibration data on page 8 78 SMA SAILOR100TM book P...

Page 166: ...or step by step instructions see Removing the Elevation Motor and Encoder on page 8 33 Inserting a new Elevation Motor and Encoder on page 8 34 Removing the Azimuth Motor on page 8 35 Inserting a new Azimuth Motor on page 8 38 Removing the Azimuth Encoder on page 8 40 Inserting a new Azimuth Encoder on page 8 43 Removing the X Elevation Motor and Encoder on page 8 44 Inserting a new X Elevation Mo...

Page 167: ...wer to the antenna on the service switch 3 Rotate the Antenna Pedestal so motor assembly and elevation belt faces the service hatch 4 By compressing the belt tension pulley upwards and moving the dish back and forth the belt can be slid off the pulley Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Acoustic frequency meter Figure 8 32 Location of the Elevation Motor En...

Page 168: ...and Encoder To insert a new Elevation Motor and Encoder follow the instructions above in reverse order while observing the following guidelines 1 Mount motor and tighten the 4x4 mm Allen screws thread size M5 from the motor assembly 2 String the Elevation belt around the pulley of the motor assembly 3 While compressing the belt tensioner pully push belt below the belt tensioner possibly while movi...

Page 169: ...ervice hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the Antenna Dish to top position 4 Press in and turn the elevation locking pin available in some antennas to locked position 5 Rotate the antenna pedestal so that the Azimuth DDM faces from the service hatch Figure 8 35 Attach belt Tools needed 4 x 150 mm Allen key locate...

Page 170: ...ger than the rest on the cover over the azimuth drive modules and remove the cover lift and slide 7 Loosen the belt tension device by loosening the 4x4 mm Allen screws thread size M5 Figure 8 36 Azimuth motor remove cover Figure 8 37 Azimuth motor loosen the belt tensioner L 35 mm L 35 mm L 35 mm SAILOR100TM book Page 36 Tuesday January 29 2013 2 44 PM ...

Page 171: ...8 37 8888 Service maintenance 8 Adjust the belt tension screw to middle position 9 Disconnect the 8 pin connector from the Azimuth DDM Figure 8 38 Azimuth motor adjust belt tension Figure 8 39 Azimuth DDM disconnect connector SAILOR100TM book Page 37 Tuesday January 29 2013 2 44 PM ...

Page 172: ...assembly and remove the motor 8 5 6 4 Inserting a new Azimuth Motor To insert a new Azimuth Motor follow the instructions above in reverse order while observing the following guidelines 1 String the Azimuth belt around the pulley of the motor assembly and around the belt tensioner Figure 8 40 Azimuth motor loosen the screws for the motor assembly SAILOR100TM book Page 38 Tuesday January 29 2013 2 ...

Page 173: ... from the motor assembly 3 Adjust the belt tension using the belt tension adjustment screw The tension of the belt is 90 100 Hz on average use an Optibel frequency measuring device or alike Figure 8 41 Azimuth motor tighten the screws for the motor assembly Figure 8 42 Azimuth motor adjust belt tension SAILOR100TM book Page 39 Tuesday January 29 2013 2 44 PM ...

Page 174: ...he service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the Antenna Dish to top position 4 Press in and turn the elevation locking pin available in some antennas to locked position 5 Rotate the antenna pedestal so that the Azimuth DDM faces from the service hatch Figure 8 43 Azimuth motor tighten the belt tensioner Tools n...

Page 175: ...en screws on top are longer than the rest on the cover over the azimuth drive modules and remove the cover lift and slide 7 Disconnect the 6 pin connector colored wires from the Azimuth DDM Figure 8 44 Azimuth encoder remove cover Figure 8 45 Azimuth DDM disconnect connector L 35 mm L 35 mm L 35 mm SAILOR100TM book Page 41 Tuesday January 29 2013 2 44 PM ...

Page 176: ...e belt tension device by loosening the 4x4 mm Allen screws thread size M5 and slide out the Azimuth Encoder 9 Adjust the belt tension screw to middle position Figure 8 46 Azimuth encoder remove Figure 8 47 Azimuth encoder adjust belt tension SAILOR100TM book Page 42 Tuesday January 29 2013 2 44 PM ...

Page 177: ...nd left around the encoder belt tensioner 2 Adjust the belt tension using the belt tension adjustment screw The tension of the belt is 90 100 Hz on average use an Optibel frequency measuring device or alike 3 Tighten the belt tension device by tightening the 4x4 mm Allen screws thread size M5 4 Check the tension of the belt again 90 100 Hz If needed repeat the tension adjustment Figure 8 48 Azimut...

Page 178: ...dish to top position 4 Rotate the antenna pedestal so that the arm with the X Elevation Motor faces the service hatch 5 Press in and turn the elevation locking pin available in some antennas to locked position 6 Disconnect the 3 cables at the top of the Cross Elevation DDM 7 Loosen the Cross Elevation Drive belt tension adjustment screw Tools needed 4 x 150 mm Allen key located inside the service ...

Page 179: ...screws thread size M5 of the motor assembly 9 Lift the complete Cross Elevation Motor Encoder assembly free in the key holes from the pedestal and remove it Figure 8 51 X Elevation Motor Encoder belt tension adjustment screw Figure 8 52 Cross Elevation motor assembly 4 Allen screws SAILOR100TM book Page 45 Tuesday January 29 2013 2 44 PM ...

Page 180: ...ollowing mounting guidelines 1 Do not tighten the 4x4 mm Allen screws thread size M5 of the motor assembly 2 Adjust the belt tension using the belt tension adjustment screw The tension of the belt is 80 100 Hz on average with the cross elevation beam in 3 positions Figure 8 53 Cross Elevation motor assembly do not tighten screws Figure 8 54 X Elevation Motor Encoder belt tension adjustment screw S...

Page 181: ...nance 3 Now tighten the 4x4 mm Allen screws thread size M5 of the Cross Elevation Motor Encoder assembly 4 Check the tension of the belt again 80 100 Hz If needed repeat the tension adjustment Figure 8 55 Cross Elevation motor assembly tighten screws SAILOR100TM book Page 47 Tuesday January 29 2013 2 44 PM ...

Page 182: ...e position 4 Press in and turn the elevation locking pin available in some antennas to locked position 5 Disconnect the power connector of the Polarisation Motor 6 Slide the polarisation belt off the LNB belt wheel by pulling the belt while turning the LNB back and forth Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Flat head screw driver Figure 8 56 Polarisation Mot...

Page 183: ...5 that hold the motor 8 Remove the Polarisation Motor 8 5 6 10 Inserting a new Polarisation Motor To insert a new Polarisation Motor follow the instructions above in reverse order Figure 8 57 Polarisation Motor slide off the belt Figure 8 58 Polarisation Motor removing 4x4 Allen screws thread size M5 SAILOR100TM book Page 49 Tuesday January 29 2013 2 44 PM ...

Page 184: ...ation Drive Belt on page 8 55 Removing the Azimuth Drive Belt on page 8 55 Inserting a new Azimuth Drive Belt on page 8 58 Removing the Polarisation Drive Belt on page 8 58 Inserting a new Polarisation Drive Belt on page 8 60 8 5 7 1 Removing the X Elevation Drive Belt To remove the X Elevation Drive Belt do as follows 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch...

Page 185: ...ch 4 Loosen the Cross Elevation Drive Belt tension adjustment screw see Figure 8 51 X Elevation Motor Encoder belt tension adjustment screw 5 Loosen the 4x4 mm Allen screws thread size M5 of the motor assembly see Figure 8 53 Cross Elevation motor assembly do not tighten screws Figure 8 59 Location of the X Elevation Drive Belt SAILOR100TM book Page 51 Tuesday January 29 2013 2 44 PM ...

Page 186: ...bles 7 Remove the Cross Elevation Drive Belt 8 5 7 2 Inserting a new X Elevation Drive Belt To insert a new X Elevation Drive Belt the instructions above in reverse order while observing the following mounting guidelines Follow the instructions given in Inserting a new X Elevation Motor and Encoder on page 8 46 Figure 8 60 Removing the cable drum SAILOR100TM book Page 52 Tuesday January 29 2013 2 ...

Page 187: ...by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the Antenna Pedestal so the Elevation Drive Belt faces the service hatch Tools needed 4 x 150 mm Allen key located inside the service door of the ADU Acoustic frequency meter Figure 8 61 Location of the Elevation Drive Belt Figure 8 62 Elevation Drive Belt SAILOR100TM book Page 53 Tue...

Page 188: ...e belt can be slid off the pulley 6 Remove the Elevation Drive Belt When replacing both motor and belt always mount the motor first in the same position as before to maintain correct belt tension Always verify that belt tension is correct using a belt tension meter device e g an Optibelt frequency measuring device or similar Figure 8 63 Elevation Drive Belt removal Figure 8 64 Elevation Drive Belt...

Page 189: ...4 8 5 7 5 Removing the Azimuth Drive Belt 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the arm with the GPS module faces the service hatch and 4 Rotate the Antenna Dish to top position 5 Press in and turn the elevation locking pin available in some antennas to locked position...

Page 190: ...an the rest on the cover over the azimuth drive modules and remove the cover lift and slide 7 Loosen the belt tension device by loosening the 4x4 mm Allen screws thread size M5 Figure 8 65 Azimuth drive modules remove cover Figure 8 66 Azimuth drive belt loosen the belt tensioner L 35 mm L 35 mm L 35 mm SAILOR100TM book Page 56 Tuesday January 29 2013 2 44 PM ...

Page 191: ... Remove the RF connector N type finger nut from the Rotary Joint 10 Loosen the 4x4 mm Allen screws thread size M5 from the cover plate over the azimuth drive wheel 11 Remove the cover plate Figure 8 67 Azimuth drive belt adjust belt tension Figure 8 68 Getting access to the azimuth drive wheel Step 8 Step 9 SAILOR100TM book Page 57 Tuesday January 29 2013 2 44 PM ...

Page 192: ...verse order while observing the following guidelines Follow the instructions in Inserting a new Azimuth Motor on page 8 38 8 5 7 7 Removing the Polarisation Drive Belt 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna dish to 0 degree position Figure 8 69 Azimuth Drive Belt SAILOR100TM book Page 5...

Page 193: ...ocking pin to locked position 5 Disconnect the power connector of the Polarisation motor 6 Slide the polarisation belt off the LNB belt wheel by pulling the belt while turning the LNB back and forth Figure 8 70 Polarisation motor disconnect power Figure 8 71 Polarisation belt slide off 1 2 SAILOR100TM book Page 59 Tuesday January 29 2013 2 44 PM ...

Page 194: ...ring the removal of the belt please see Removing the Polarisation Motor on page 8 48 8 5 7 8 Inserting a new Polarisation Drive Belt To insert a new Polarisation Drive Belt follow the instructions above in reverse order Figure 8 72 Polarisation belt slide off 2 2 Figure 8 73 Note When tightening the 3 screws holding the LNB it is important that you alternate between the 3 when tightening them Do n...

Page 195: ...etecting a zero point small magnet mounted on the drive wheel The zero point signal of the ZRM is sent to the PCM to be used in the orientation of the ADU For step by step instructions see Removing the X Elevation ZRM on page 8 62 Inserting a new X Elevation ZRM on page 8 64 Removing the Elevation ZRM on page 8 64 Figure 8 74 Location of the Zero Reference Modules ZRM Figure 8 75 Zero Reference Mo...

Page 196: ...ice hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the Azimuth DDM faces the service hatch 4 Rotate the antenna dish to top position 5 Press in and turn the elevation locking pin available in some antennas to locked position Tools needed 4 x 150 mm Allen key located inside the service door of the...

Page 197: ...ct the connector from the Zero Reference Module 7 Through the 2 holes above the Cross Elevation DDM in the pedestal loosen the 2x4 mm Allen screws 8 Slide out the X Elevation ZRM Figure 8 76 X Elevation ZRM disconnect connector Figure 8 77 X Elevation ZRM slide out SAILOR100TM book Page 63 Tuesday January 29 2013 2 44 PM ...

Page 198: ...na on the service switch 3 Rotate the antenna pedestal so that the Elevation Drive Belt faces the service hatch 4 Rotate the antenna dish to top position 5 Press in and turn the elevation locking pin if available to locked position 6 Disconnect the connector from the Elevation ZRM Important It is very important that you slide the ZRM all the way into the guide pins Tools needed 4 x 150 mm Allen ke...

Page 199: ...th ZRM 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the Azimuth DDM faces the service hatch 4 Rotate the antenna dish to top position Figure 8 79 Elevation ZRM remove screws Important It is very important that you slide the ZRM all the way into the guide pins Tools needed 4 x...

Page 200: ...n 6 Loosen the 15x4 mm Allen screws the 3 Allen screws on top are longer than the rest on the cover over the azimuth drive modules and remove the cover lift and slide 7 Disconnect the connector from the Azimuth ZRM Figure 8 80 Azimuth ZRM remove cover Figure 8 81 Azimuth ZRM disconnect connector L 35 mm L 35 mm L 35 mm SAILOR100TM book Page 66 Tuesday January 29 2013 2 44 PM ...

Page 201: ... a new Azimuth ZRM To insert a new Cross Elevation ZRM follow the instructions above in reverse order 8 5 9 Replacing the Inertial Sensor Module ISM Figure 8 82 Azimuth ZRM disconnect connector Important It is very important that you slide the ZRM all the way into the guide pins Figure 8 83 Location of the Inertial Sensor Module ISM SAILOR100TM book Page 67 Tuesday January 29 2013 2 44 PM ...

Page 202: ... Off Service LED green or red 8 5 9 1 Removing the ISM 1 Open the service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Press in and turn the elevation locking pin only available from S N TBD to locked position 4 Rotate the antenna so that you can reach the ISM 5 Loosen the 4x4 mm Allen screws thread size M5 Figure 8 84 Inertial S...

Page 203: ...ee in the key holes and leave it hanging in the cables 7 Disconnect the two SUB D connectors using a small flat screw driver 8 Remove the 4x4 mm Allen screws thread size M5 loosened in step 5 9 Remove the ISM Figure 8 85 Removing the ISM Figure 8 86 Removing the ISM Sub D connectors SAILOR100TM book Page 69 Tuesday January 29 2013 2 44 PM ...

Page 204: ...rammable Local Oscillator in the LNB to obtain maximum flexibility in a global perspective where several different LO s are used The Ku band interface is a WR75 waveguide and the IF interface is a 75 Ohm F connector It has DC power and a DiSEqC control signal is delivered via the IF cable The L band output is delivered to the TIM 8 5 10 1 Removing the LNB 1 Open the service hatch by releasing the ...

Page 205: ...ng pin if available to locked position 5 Disconnect the power connector of the Polarisation Motor 6 Slide the polarisation belt off the LNB belt wheel by pulling the belt while turning LNB back and forth Figure 8 88 Location of the LNB Figure 8 89 Polarisation Motor disconnecting power Note Do not adjust spring tension screw Leave as it is SAILOR100TM book Page 71 Tuesday January 29 2013 2 44 PM ...

Page 206: ...ct the LNB cable and loosen the cable from the cable clamp 8 Remove the LNB by loosening the 3x4 mm Allen screws Figure 8 90 Removing the LNB disconnecting the cable Figure 8 91 Removing the LNB loosening screws Figure 8 92 Removing the LNB SAILOR100TM book Page 72 Tuesday January 29 2013 2 44 PM ...

Page 207: ... Make a note of the positioning of the wheel on the LNB 11 Put the LNB back in described reverse order You may need to slide the drive belt on after the LNB is mounted with its three screws Figure 8 93 Separate the belt wheel Figure 8 94 Removing the LNB position of the wheel Figure 8 95 Removing the LNB LNB alone SAILOR100TM book Page 73 Tuesday January 29 2013 2 44 PM ...

Page 208: ...e service hatch by releasing the two latches with Torx screws 2 Switch off the power to the antenna on the service switch 3 Rotate the antenna pedestal so that the Azimuth DDM faces the service hatch 4 Rotate the Antenna Dish to top position Note When tightening the 3 screws holding the LNB it is important that you alternate between the 3 when tightening them Do not tighten one at a time Figure 8 ...

Page 209: ...n locking pin available in some antennas to locked position 6 Loosen the 15x4 mm Allen screws the 3 Allen screws on top are longer than the rest on the cover over the azimuth drive modules and remove the cover lift and slide Figure 8 97 Azimuth motor remove cover L 35 mm L 35 mm L 35 mm SAILOR100TM book Page 75 Tuesday January 29 2013 2 44 PM ...

Page 210: ...er plate over the azimuth drive wheel 9 Remove the cover plate 10 Loosen the 3x4 mm Allen screws 11 Rotate the rotary joint on the key holes and lift it carefully up 12 Disconnect the RF connector N type finger nut from the bottom end of the rotary joint Figure 8 98 Getting access to the azimuth drive wheel Figure 8 99 Rotary joint in place Step 7 Step 8 SAILOR100TM book Page 76 Tuesday January 29...

Page 211: ...maintenance 8 77 8888 Service maintenance 13 Remove the rotary joint 8 5 11 2 Insert a new Rotary Joint To insert a new Rotary Joint follow the instructions above in reverse order Figure 8 100 Rotary joint removed SAILOR100TM book Page 77 Tuesday January 29 2013 2 44 PM ...

Page 212: ...n similar to the one in the figure below will appear 2 The figure shows at Unit no Unit Serial Number for the PCM because this module was exchanged during service In this case the user must press the select button below the TIM module in order to copy the current calibration data to the new PCM module 3 Click Select then a warning will appear 4 Click OK to continue the data is copied into the repl...

Page 213: ... 8 79 8888 Service maintenance window showing the status of both modules as Valid Select boxes are greyed out The XIM data are now updated and the SAILOR 100 Satellite TV is operational again Figure 8 104 XIM data valid SAILOR100TM book Page 79 Tuesday January 29 2013 2 44 PM ...

Page 214: ...or after exchange of modules ADU POST error hardware error ACU POST error hardware error For information on the function of the LEDs see Status signalling with LEDs and status messages on page 8 8 For a list of all the error messages and warnings see Event messages overview on page C 1 8 7 2 Event list for troubleshooting You can use the event list for troubleshooting It is described in detail at ...

Page 215: ...Appendices SAILOR100TM book Page 1 Tuesday January 29 2013 2 44 PM ...

Page 216: ...SAILOR100TM book Page 2 Tuesday January 29 2013 2 44 PM ...

Page 217: ...IEC 60950 1 CEI IEC 60945 CEI IEC 60950 22 ADU cable type ACU to ADU Single 50 Ohm coax cable for Rx ACU ADU modem and power ADU cable connector at the ADU Female N Connector 50 Ohm ADU cable connector at the ACU Female N Connector 50 Ohm System power supply range 20 32 VDC Start up voltage 22 VDC guaranteed Total system power consumption 260 W peak without SAILOR Transmodulator 367 W peak with SA...

Page 218: ...ar sky including radome LNB Whole band worldwide single cable Tracking Receiver Internal whole band DVB S2 type supporting QPSK 8PSK and RSSI Polarisation Linear and circular polarisation automatic switch Elevation Range 25 to 125 Azimuth Range Unlimited Rotary Joint Ship motion angular Roll 30 Pitch 15 Yaw 10 Ship turning rate and acceleration 15 s and 15 s2 ADU motion linear Linear accelerations...

Page 219: ...perational 80 kt Survival 110 kt Ice Survival 25 mm 1 inch Solar radiation 1120 W m2 to MIL STD 810F 505 4 Compass safe distance 1 m to IEC 945 Maintenance scheduled None Maintenance unscheduled All electronic electromechanical modules and belts can be replaced through the service hatch Built in tests Power On Self Test POST Person Activated Self Test PAST Continuous Monitoring CM with error log P...

Page 220: ... 55 C Storage 40 C to 85 C Humidity IEC 945 protected 95 non condensing IP class IP31 Compass safe distance 1 m to IEC 945 Interfaces 1 x N Connector for antenna RF Cable 50 Ohm w automatic cable loss compensation 4 x F Connectors 75 Ohm for TV output 4 x Ethernet 2 x DB9 reserved for future use 1 x NMEA 2000 CAN bus and NMEA 0183 RS 422 for Gyro GPS compass input 1 x DC power input 1 x Grounding ...

Page 221: ... drawings 98 137654 A Appendix A Technical specifications A 5 AAAA Technical specifications A 2 Outline drawings A 2 1 ADU Figure A 1 Outline drawing ADU SAILOR100TM book Page 5 Tuesday January 29 2013 2 44 PM ...

Page 222: ...Outline drawings A 6 Appendix A Technical specifications 98 137654 A A 2 2 ACU Figure A 2 Outline drawing ACU SAILOR100TM book Page 6 Tuesday January 29 2013 2 44 PM ...

Page 223: ...8 137654 A Appendix A Technical specifications A 7 AAAA Technical specifications A 2 3 N connector interface on the ADU Figure A 3 N Connector interface on the ADU SAILOR100TM book Page 7 Tuesday January 29 2013 2 44 PM ...

Page 224: ...Outline drawings A 8 Appendix A Technical specifications 98 137654 A SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 225: ...ment B 1 2 Safety First of all grounding of the system is required for safety reasons In the event of a lightning strike at the ADU a proper grounding of the system will provide a low resistance path to divert the strike discharge to seawater B 1 3 ESD Protection The ESD protection circuits in the ACU rely on proper grounding of the system in order to work properly Otherwise sensitive circuits wit...

Page 226: ...he ground plane using copper foil see the following section B 2 1 1 Extending the ground plane In some cases it may not be possible to access the hull and at the same time place the ACU in a suitable place A way to insure good grounding and at the same time make it possible to ground the coax cable is to extend the ship ground plane by means of copper foil The maximum length of the foil is determi...

Page 227: ...of the cable to the antenna is reduced by Enviroflex 400 1 25 m SPUMA 400 FR 6 m SUCOFEED 1 2 FR 10 m B 2 2 Grounding the ADU You can ground the ADU to the ship hull via one or more of its mounting bolts Make sure to remove painting dirt grease etc at the mounting holes in order to make good electrical contact to the hull Use serrated washers when securing the Figure B 1 Extending the ground plane...

Page 228: ...ibreglass hulls nor is it preferable on aluminium hulls a number of alternative grounding methods are suggested in the following paragraphs Figure B 2 Grounding the ADU Antenna bottom Mounting base M12 bolt Serrated washer stainless steel stainless steel Note For optimum grounding use the mounting bolt located closest to the ADU cable plate see Figure 3 20 ADU bolt for optimum grounding on page 3 ...

Page 229: ...CU provides galvanic isolation as required from its input power terminals to the chassis grounding stud This way the isolated grounding arrangement is maintained B 3 2 Grounding the ADU B 3 2 1 Terminal grounded at the hull recommended In this case the ADU is grounded to the ship via one or more of its mounting bolts Make sure to remove painting dirt grease etc at the mounting holes in order to ma...

Page 230: ...rpose Note The ADU must be electrically isolated at its mounting bolts by means of shoulder bushings and washers ensuring the isolated RF ground see Isolation of the ADU from the mounting base on page B 12 Figure B 3 Grounding at a dedicated RF ground alternative QWHQQD JURXQGHG ZLWK VHSDUDWH FDEOH QWHQQD 0DVW HOHFWULFDOO ERQGHG WR WKH VWHHO KXOO DVH 3ODWH QWHQQD LVRODWHG IURP WKH WKH KXOO QWHQQD ...

Page 231: ...erminals to the chassis grounding stud This way the isolated grounding arrangement is maintained B 4 2 Grounding the ADU If the mounting base of the ADU is electrically connected to the hull or any other ground potential than the ACU the ADU must be isolated at its mounting bolts by means of shoulder bushings and washers see B 6 3 This is done in order to prevent DC currents flowing in the hull th...

Page 232: ...endix B Grounding and RF protection 98 137654 A Figure B 4 Alternative grounding for aluminium hulls QWHQQD 7HUPLQDO HDY DXJH LUH 5 URXQG DSDFLWLYH 25 VHSHUDWH JURXQG SODWH 7HUPLQDO URXQGLQJ LW SAILOR100TM book Page 8 Tuesday January 29 2013 2 44 PM ...

Page 233: ... the ADU If the mounting base of the ADU is electrically connected to any other ground potential than the ACU e g Lightning Ground the ADU must be isolated at its mounting bolts by means of shoulder bushings and washers see section B 6 3 However a ground connection must be established via one of the mounting bolts using a separate ground cable The ground cable must be routed parallel and in close ...

Page 234: ...s hulls B 10 Appendix B Grounding and RF protection 98 137654 A Figure B 5 Alternative grounding for fibreglass hulls 7HUPLQDO 5 URXQG 3ODWH HDY DXJH LUH QWHQQD 7HUPLQDO URXQGLQJ LW SAILOR100TM book Page 10 Tuesday January 29 2013 2 44 PM ...

Page 235: ...pply to the separate ground cable mentioned in the previous paragraphs The ground cable is constructed using an appropriate cable with a cross section area of at least 6 mm2 AWG10 and terminated with insulated ring crimp terminals see illustration below The crimp terminals must be a marine approved type e g the DuraSeal series from Raychem Figure B 6 Separate ground cable QWHQQD 0 QVXODWHG 5LQJ 7H...

Page 236: ...s and washers must be used see figure B 7 Isolation of the ADU from the mounting base on page B 12 At the other end connect the ground cable as described in Grounding the ACU on page B 2 B 6 3 Isolation of the ADU from the mounting base In cases where the ADU is to be isolated from the mounting base shoulder bushings and washers accessories must be used as illustrated below Please note that the is...

Page 237: ... joint with protective coating to avoid corrosion Figure B 8 ADU isolation and grounding cable Isolating shoulder bush Plain washer stainless steel Spring washer stainless steel Plain washer stainless steel Serrated washer stainless steel Ground cable Ground cable SAILOR100TM book Page 13 Tuesday January 29 2013 2 44 PM ...

Page 238: ...e for grounding B 14 Appendix B Grounding and RF protection 98 137654 A B 7 Jumper cable for grounding Figure B 9 Jumper cable for grounding specifications SAILOR100TM book Page 14 Tuesday January 29 2013 2 44 PM ...

Page 239: ...nt If there are problems with interference from HF transmitters it is advisable to mount ferrite clamps on the coax cable in order to provide suppression of induced RF The ferrites will have no effect on the differential mode signals but increases the impedance in relation to common mode RFI B 8 1 Recommendations Use 1 5 pcs hinged clamp cores e g the RFC or SFC series from Kitagawa mounted on the...

Page 240: ...RF interference B 16 Appendix B Grounding and RF protection 98 137654 A SAILOR100TM book Page 16 Tuesday January 29 2013 2 44 PM ...

Page 241: ...ss LED in the LED panel of the ACU is lit As long as an event is active it is shown in the ACU display the Control Panel and the web interface in HELPDESK Event list or click the event icon on the DASHBOARD State the Event ID when contacting your service partner The event description might contain a number of digits in brackets e g 00000005 This is supplemental information and used for service and...

Page 242: ...d loaded correctly 0A007 0 Antenna ERROR XIM FPGA load The VIM TIM FPGA cannot be initialised and loaded correctly 0A008 0 Antenna ERROR XIM production Production calibration data stored in the VIM TIM module is invalid 0A00A 0 Antenna ERROR GPS initialisation The GNSS device cannot be initialised Check cable and GNSS device 0A014 0 Antenna ERROR AMB device discovery Missing one or more of the fol...

Page 243: ...ound at expected locations Check belt zero reference module and end stops Info See 0A021 0 0A023 0 Antenna ERROR Ele axis calibration Elevation axis zero reference or end stops not found at expected locations Check belt zero reference module and end stops Info See 0A021 0 0A025 0 Antenna ERROR Antenna calibration One or more errors occurred during antenna start up Info 0x00000001 Timeout calibrati...

Page 244: ...robably fixed by a restart of the system 0A03C 0 Antenna ERROR Xel DDM shutdown As Azi DDM shutdown but detected by the cross elevation motor control 0A03D 0 Antenna ERROR Ele DDM shutdown As Azi DDM shutdown but detected by the elevation motor control 0A03E 0 Antenna ERROR PMM shutdown As Azi DDM shutdown but detected by the polarisation motor control 0A03F 0 Antenna WARNING AMB timing This indic...

Page 245: ...ng information is missing in the antenna 0A050 0 Antenna ERROR Azi DDM communication Communication error between PCM and azimuth DDM Check SUB D connectors and cables 0A051 0 Antenna ERROR Xel DDM communication Communication error between PCM and cross elevation DDM Check SUB D connectors and cables 0A052 0 Antenna ERROR Ele DDM communication Communication error between PCM and elevation DDM Check...

Page 246: ...ct Zero slack high Mechanical slack may be too high Friction average peak high Mechanical friction is higher than expected Friction asymmetry high Mechanical imbalance may be too high 0A05A 0 Antenna WARNING Xel cal limits Cross elevation axis calibration result check limits exceeded Pointing performance may be degraded Info See 0A059 0 0A05B 0 Antenna WARNING Ele cal limits Elevation axis calibra...

Page 247: ...equested supply voltage 08069 0 ADM WARNING Blocking Zone The antenna has entered a blocking zone 0806D 0 ADM ERROR ADU power The ADU supply voltage is outside the allowed limits This could happen if the PSM fails to provide the requested supply voltage or if the voltage difference across the hotswap is unacceptable high 08070 0 ADM ERROR Satellite profile There is an error in the active satellite...

Page 248: ...g any errors the ADM is probably defective 08101 0 ADM ERROR PSM high voltage 48 V The ADM measures a different ADU voltage than expected Check for short circuit of the antenna coax connector If the problem is not solved by a restart and the PSM is not reporting any errors the ADM is probably defective 08102 0 ADM ERROR PSM 5 V power Internal voltage supply error of the ADM 08103 0 ADM ERROR ADM h...

Page 249: ...DM display Display hardware error in the KDM 09010 0 KDM ERROR KDM link SW version Link to the KDM module could not be established Either the KDM board is malfunctioning or if the system software has just been updated the software is too old and is not compatible with the KDM hardware 0B000 0 PSM ERROR PSM production data Missing or invalid production data in the PSM It should be replaced 0B001 0 ...

Page 250: ...List of ACU events C 10 Appendix C System messages 98 137654 A SAILOR100TM book Page 10 Tuesday January 29 2013 2 44 PM ...

Page 251: ...tor Driver Module DNS Domain Name System A system translating server names URLs to server addresses DVB Digital Video Broadcasting a set of standards relating to digital television E ESD ElectroStatic Discharge F FPGA Field Programmable Gate Array G GNSS Global Navigation Satellite System e g GPS GPL General Public License GPS Global Positioning System A system of satellites computers and receiver...

Page 252: ... signal without amplifying the noise signals hence the low noise part of LNB and to convert the high frequencies of the signal into lower frequencies a process called down converting for conveyance to the indoor equipment demodulator for processing LO Local Oscillator N NMEA National Marine Electronics Association standard A combined electrical and data specification for communication between mari...

Page 253: ...frequencies used for communications signals radio television cell phone and satellite transmissions or radar signals RFI Radio Frequency Interference A non desired radio signal which creates noise or dropouts in the wireless system or noise in a sound system RHCP Right Hand Circular Polarised T TIM Television Interface Module V VH Vertical High VL Vertical Low X XIM Xim Interface Module term for t...

Page 254: ...Glossary Glossary 4 98 137654 A SAILOR100TM book Page 4 Tuesday January 29 2013 2 44 PM ...

Page 255: ... cable loop DC resistance 3 23 ADU events C 2 aluminum hulls grounding B 7 antenna drainage 3 16 grounding recommendations B 3 installation location 3 3 isolation from mounting base B 12 mast design 3 7 obstructions 3 4 opening 3 21 stabilization 2 3 antenna dish position fix 2 5 8 14 attenuation ADU cable 3 23 azimuth adjustment 6 21 6 22 azimuth calibration 6 4 B baud rate NMEA 0183 4 5 BITE tes...

Page 256: ...ion 6 38 IP address 6 44 software version 6 44 corrosion smoke deposits 3 16 coverage 6 15 6 41 current start up peak 5 1 D DC connector 4 2 DC Input connector 4 2 DC output connector 4 4 default reset to factory settings 6 37 default gateway 6 27 degradation due to the radar 3 14 Ku band connection 3 14 DHCP client 6 26 DHCP server 6 26 diagnostic report 6 32 8 2 dim display 6 39 display ACU desc...

Page 257: ...ls B 9 recommendations B 2 steel hulls B 5 terminal B 2 gusset plates 3 7 H hatch remove 3 21 humidity in antenna 3 16 I impedance cable 5 3 ship 5 2 total 5 2 import configuration 6 36 installation ACU rack versionl 3 23 Interfaces 4 1 5 1 interference 3 12 from radar 3 12 RF B 15 IP address Control panel 6 44 for web interface 6 2 8 6 static 6 26 L LAN cable type 4 6 connector 4 6 network setup ...

Page 258: ...connector 4 5 LEN 4 5 NMEA 0183 baud rate 4 5 notifications 8 3 O obstructions distance and size 3 4 On Off switch rack version 4 2 opening antenna 3 21 options order number 2 11 order number options 2 11 order numbers 2 11 outline drawing ACU rack version A 6 ADU A 5 P password administrator 6 33 change 6 34 PAST 8 8 peak current 5 1 permissions user 6 35 Person Activated Self Test 8 8 placing th...

Page 259: ...ostic report 6 32 server setup SMTP 6 28 service hatch lock 3 21 remove 3 21 setup diagnostic report 6 32 e mail 6 28 for statistics report 6 28 statistics report 6 29 user permissions 6 35 shadowing 3 4 ship motion centre 3 6 site map 6 8 smoke deposits 3 16 SMTP server 6 28 SMTP login 6 28 software license ii software update 8 5 TMA 8 5 software version 1 1 ACU 6 44 control panel 6 44 verify 8 6...

Page 260: ...15 6 40 tracking type 6 15 DVB S 6 16 troubleshooting diagnostic report 8 2 TT number 2 11 TV satellite 6 17 U update calibration data 8 78 updating software 8 5 upload configuration 6 36 user permissions 6 35 setup 6 35 W warning messages C 1 warnings 8 3 web interface browser settings 6 10 connect 6 2 6 3 navigating 6 10 Wiring 4 1 5 1 X XIM 8 80 XIM data 8 78 modify 6 36 Z Zeroconf 6 27 SAILOR1...

Page 261: ......

Page 262: ...info thrane com thrane com 98 137654 A ...

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