VERS.2021.09.28 CS451_MAN_EN
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7.3 Customer service
When ordering spare parts, please mention:
The serial number (7 digits).
The code of the part or the position from the exploded view or spare parts list.
The exact denomination.
The number of parts required.
The delivery address.
Please indicate clearly the means of transportation required such as "express" or "by air".
Without specific instructions, we will forward the parts through the means which seem
appropriate to us and but which is not always the quickest way.
Clear instructions will avoid problems and faulty deliveries.
If not sure, please send us the defective part.
In the case of a warranty claim, the part must always be returned for evaluation.
Spare parts for the engine can be ordered with the manufacturer of the engine or with their dealer,
which is often quicker and cheaper.
This machine has been manufactured by Saint-Gobain Abrasives S.A.
190, Bd J.F.Kennedy
L- 4930 BASCHARAGE
Grand-Duché de Luxembourg.
Tel. : 00352- 50 401-1
Fax : 00352- 50 16 33
http://www.construction.norton.eu
e-mail:
sales.nlx@saint-gobain.com
