12
EKS (NI, NIS, NV, NV PH, NV PTC/PS)
www.salda.lt
1. Manufacture declare
2 years
warranty term from the date of manufacturer’s invoice. Warranty is applied in case if all requirements of transporting,
storing, installation and electrical connection are fulfilled.
2. In case of damaged or faulty product during warranty term customer must inform producer in 5 days and deliver product to manufacture as soon as
possible at customer’s costs. In other case warranty is not valid.
3. Manufacture is not responsible for damages which occur during transportation or installation.
- Warranty Claim Form has to be COMPLETELY
filled out and sent to the producer by e-mail or fax.
- Product or product part serial number and production date must be indicated.
- All defective products or product parts should be returned to factory with the copy of this form.
- If the above mentioned point No. 3 can not be fulfilled and there are serious reasons for that, all possible information (photos, descriptions
and etc.) has to be sent with this form. Photos must be taken in such a way that product or product part label and possible defect part is
clearly visible and identified.
- Warranty claim would not be accepted if product or product part is mechanically damaged or there were made any modifications to the
product without written producer consent.
- An invoice has to be included to obtain warranty.
Date:
Filled out by:
Company:
Address:
Phone:
Fax:
E-mail:
Product or product part name:
Serial number:
Production date:
Malfunction date:
Reason why product or product part is not delivered back to the factory (if delivered, filling not needed):
Product installation place and environment (mounted on a wall, stand-
ing on the floor and etc.; living room, working place, surrounding area
and etc.):
Operating data:
Approximate number of working hours per day: ____
Working temperature from ____ to ____:
Humidity : ____ %
Date of last technical inspection: ____________
Full explanation of the malfunction:
Part to be filled out by producer
Warranty Claim Form reception date:
Received by:
Defective product delivered back to the factory
(yes/no):
Producer decision and explanation:
