28
SALICRU
Symptom
Possible cause
Solution
Fault code 43 is shown on the LCD diplay. The
audible alarm sounds continuously.
The UPS automatically shuts down as a result of an
overload on the equipment output.
Disconnect excess loads from the output sockets and
restart it.
Fault code 14 is shown on the LCD diplay. The
audible alarm sounds continuously.
The UPS automatically shuts down as a result of a short
circuit at its output.
Check the output wiring and that the connected loads
are not short-circuited.
The fault code 01, 02, 03, 11, 12, 13 and 41 is
shown on the LCD diplay. The audible alarm sounds
continuously.
An internal UPS fault has occurred. One of the two
possibilities can occur:
1. The load is still powered, but directly from the input
network through the bypass.
2. The load is no longer fed.
Contact the distributor or the seller and failing that with
the
T.S.S.
.
The autonomy time is shorter than expected.
The batteries are not fully charged.
Charge the batteries for at least 5 hours and then check
their charge status. If the problem persists, contact the
distributor or the seller and, failing that, the
T.S.S.
.
Defective batteries.
Contact the distributor or the seller and failing that with
the
T.S.S.
for battery replacement.
Fault code 2A is shown on the LCD diplay. The
audible alarm sounds continuously.
Charger shorted at its output.
Check if the connection of the external battery pack
connected to the UPS is shorted.
Fault code 45 is shown on the LCD diplay. At the
same time the acoustic alarm sounds continuously.
The charger does not supply output and the battery voltage
is less than 10 V per element.
Contact the distributor or the seller and failing that with
the
T.S.S.
.
Tab. 15.
Troubleshooting guide. Other circumstances or
conditions.
8.3. WARRANTY CONDITIONS.
8.3.1. Terms of the warranty.
On our website you will find the warranty conditions for the product
you have purchased where you can also register it. It is recom-
mended to do so as soon as possible to include it in the database of
our Technical Service and Support
(TSS)
. Among other advantages,
it will streamline any regulatory procedures for the intervention of
TSS
in the event of a fault.
8.3.2. Exclusions.
Our company
will not be bound by the warranty if it notices that
the defect in the product does not exist or was caused by improper
use, negligence, improper installation and/or verification, attempts
at unauthorised repair or modification, or any other cause beyond
the intended use, or by accident, fire, lightning or other hazards. Nor
shall it cover any compensation for damages.
8.4. TECHNICAL SERVICES NETWORK.
Information about our national and international Technical Service
and Support
(TSS)
centres can be found on our website.
