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11. Warranty and guarantee
11.1 Warranty
If the purchased item is defective, the provisions of the statutory liability for defects
shall apply.
Insofar as you have purchased the goods from a specialist retailer, please contact your
seller immediately; if you have purchased directly from Saljol, please contact Saljol
directly, Tel. +49 (0)8141 317740. Visible defects must be reported in writing within
ten days of delivery, hidden defects within ten days of their discovery. The above-
mentioned deadlines are preclusive deadlines. Saljol shall be entitled to decide
whether a defect, if any, shall be remedied by rectification or subsequent delivery
(„subsequent performance“). In all other respects, the provisions in the General Terms
and Conditions of Saljol, available at https://www.saljol.de/en/data-protection/, shall
apply.
11.2 Guarantee
In addition to the statutory warranty claims and without limiting them, Saljol gives a
guarantee of 2 years from the date of purchase on this product.
You also have the option to extend this guarantee by a further 5 years if you register
the rollator online no later than 14 days after the date of purchase. You can register
at www.saljol.de/en/extended-warranty/
Scope of the guarantee
We guarantee that the product will be free from defects in material, workmanship and
function within the guarantee period. If a defect occurs during the guarantee period,
we will, at our own discretion, either repair the product free of charge or, if necessary,
replace it with a new one. Excluded from the guarantee are parts subject to wear and
tear such as handles, seat net, brake mechanism incl. grinding brake and tyres.
These guarantee conditions only apply to products purchased in Germany, provided
they were purchased from Saljol directly or from an authorised specialist dealer.
The seller will provide information on the guarantee conditions for products purchased
abroad. Guarantee services and replacement deliveries for guarantee reasons do not
result in an extension of the guarantee period.
Exclusion of the guarantee
The right to claim under guarantee expires if the rollator has been improperly main-
tained or repaired by an untrained person or if the product has been operated with
non-original accessories. Incorrect set-up or installation due to non-observance of the
operating instructions, use contrary to the intended purpose or improper use or care of
the product will result in a loss of guarantee, as will external influences (e.g. transport
damage, damage due to impacts and blows, weather influences).
12. Accessories
Back belt
Thanks to the back belt, you can sit comfortably on the rollator
and lean against it. It is adjustable and therefore also suitable for
tall people. The back belt offers you more comfort when sitting
in the rollator. Due to the large recess it does not restrict your view
on the road when you walk due to the large recess. A reflective
stripe offers more security.
Transport bag
Protect your rollator from external influences and damage when
stowing it away. The padded bag can easily be put over the
rollator from behind. Thanks to zips at the height of the rollator
handles, you can manoeuvre it safely even when folded.
Bag
The bag, available in a combination of black woven fabric and
brown faux leather or completely made of black woven fabric,
can be loaded with 5 kg and can be removed with one hand. The
magnetic closure makes it ideal for carrying important utensils.
Designer bag from JOST
The modern designer bag for your rollator in black or leopard print
is stable and water-repellent. It can also be used as a hand or
shoulder bag and can be loaded with 5 kg.
.
Firm seat
The padded seat improves your hold when you sit on the rollator.
You sit upright and safely – no matter where.
.
