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Troubleshooting Solutions For Stove Problems

 

Installed and used correctly your stove will provide years of warmth with little effort but used incorrectly will be difficult 
to achieve the results you expect and can be damaged. 

Combustion is a complex chemical process with many variables, all of which need to be correct for your stove to burn 
correctly. Taking the time to understand these variables and the combustion process will make your life with your new 
stove a happy one.  

1.  Stove is difficult to light / keep lit 

Common causes: 

a. 

Damp fuel

 

 Wood should be maximum 20% moisture and ideally 12-15%. We strongly advise purchasing a digital 

moisture meter to test your logs. Always split logs in half and test the centre of the log. 

b. 

Poor draught and chimney strength

 

 Your chimney needs to pull through adequate air for combustion. Flue draught 

should be between 12Pa and 18Pa 

 if in doubt consult a local expert. 

c. 

Logs too big

 

 Always start fires small and gradually build them up. Begin with paper or solid firelighters, building a 

small fire with kindling (small sticks of wood) until the kindling is well alight and hot. Then gradually build the fire with 
your wood logs (not too thick). (Splitting the logs will increase the surface area allowing more thorough burning). Once 
the firebox is up to temperature, slightly larger logs can be added. 

d. 

Chimney/flue blocked

 

 Excessive soot should not be allowed to build up in the flue 

 flues should be professionally 

cleaned when required and, in any case, at least once per year, or more if your chimney / fuel type is causing excessive 
soot to build up. 

 

2. Fuel burns too quickly 

The rated output on your stove is based on burning dry seasoned hardwood and re-fuelling every hour. By turning down 
the vent controls the fuel will burn slower and last longer. 

Common causes:  

a. 

Excessively strong chimney draught

 

 If by turning down the vents the fire still burns too quickly, this is normally due 

to excessively strong draught on the chimney. This will lead to over-firing of the stove which is inefficient, losing 
excessive heat into the chimney and pulling too much cold air through the house. A flue damper fitted into the first 
section of flue pipe can help to calm a chimney draught. 

b. 

Fuel type/size

 

 try experimenting with different types of wood/fuel and different sized logs. Coal and slightly larger 

logs will burn slower. Softwood such as pine will burn particularly fast. Kiln dried wood is NOT recommended 

 It is likely 

to burn too fast 

 always use seasoned, naturally dried logs (hardwood) where possible. 

 

3. Smoke comes back into room

 

A small amount of smoke entering the room when you open the stove door is normal but should stop after a few 
seconds

….

 

Summary of Contents for ST2

Page 1: ...RTY AND CALL THE EMERGENCY SERVICES Your stove will be heavy and care needs to be taken when lifting 2 people will normally be required to lift UNPACKING Your stove will have several of its components...

Page 2: ...ess with solid non combustibles walls we recommend a minimum 50mm clearance at the sides and rear of the stove to allow good air circulation and achieve best performance Your stove will require a cons...

Page 3: ...3...

Page 4: ...requirements The Saltfire ST2 ST4 has been recommended as suitable for use in smoke control areas when burning wood Refuelling on to a low fire bed If there is insufficient burning material in the fi...

Page 5: ...above Manufactured smokeless coals and anthracite can be used and will all have different qualities and effects Do NOT use Petro Coke based fuels or any petroleum based fuels as this will invalidate...

Page 6: ...e hot during use and care needs to be taken to avoid injury through burning LIGHTING THE FIRE Prior to lighting the fire for the first time ensure that Installation and building work are complete The...

Page 7: ...ONS BEFORE LIGHTING THE FIRE AND THAT YOU ARE CONFIDENT THE STOVE HAS BEEN INSTALLED CORRECTLY ALWAYS WEAR A PROTECTIVE GLOVE WHEN REFUELLING YOUR STOVE Ignition FOLLOW INITITAL TEMPERING INSTRUCTIONS...

Page 8: ...s suitable for intermittent burning and should not be used constantly for extended periods Not suitable for overnight burning Under certain abnormal weather conditions e g down draughts it may be diff...

Page 9: ...hance the experience you have with your fire 9 NEVER wipe the stove in the early stages prior to paint fully curing as the paint will be very soft and will damage easily 10 To keep the outer body clea...

Page 10: ...g more thorough burning Once the firebox is up to temperature slightly larger logs can be added d Chimney flue blocked Excessive soot should not be allowed to build up in the flue flues should be prof...

Page 11: ...en Primary vent when left open will interfere with the operation of the Secondary Airwash causing blackening of the window Always shut Primary once fire is established and only ever open as much as ne...

Page 12: ...s Common causes a Excessive chimney draw try a damper in the flue b Excessive primary air supply close down primary vents c Incorrect fuel NEVER use Petroleum Coke Bituminous fuel House coal or any un...

Page 13: ...ormally and is not considered a fault Paint which has failed to cure properly due to initial over or under firing is excluded from warranty 2 Consumable items including but not limited to internal fir...

Page 14: ...14...

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