5
Water has a plastic taste
Generally this only occurs on the first use, and is not a problem if the water boiled on the
initial use is disc
arded as recommended in the section ‘Before First Use’. If the problem
persists, fill the kettle to the MAX level, and add 2 teaspoons of bicarbonate of soda. Boil and
discard the water.
Kettle forms scale inside and/or water turns cloudy.
If you live in hard water area this is normal, and is caused by calcium, and magnesium
carbonates in the water, and therefore regularly descaling will be essential. If you wish to find
out more about the type of water in your area, your local water company can give you advice.
STORING THE APPLIANCE
Unplug the unit from the wall outlet and clean all the parts as instructed above.
Ensure that all parts are dry before storing.
Store the appliance in its box or in a clean, dry place.
Never store the appliance while it is still wet or dirty.
Never wrap the power cord around the appliance.
When not in use, the power cord can be stored at the bottom of the appliance.
When not use or storage, the power cord may be wound under the bottom of kettle.
SERVICING THE APPLIANCE
There are no user serviceable parts in this appliance. If the unit is not operating correctly,
please check the following:
You have followed the instructions correctly
That the unit has been wired correctly and that the wall socket is switched on.
That the mains power supply is ON.
That the plug is firmly in the mains socket.
If the appliance still does not work after checking the above:
- Consult the retailer for possible repair or replacement. If the retailer fails to resolve the
problem and you need to return the appliance, make sure that:
The unit is packed carefully back into its original packaging.
Proof of purchase is attached.
A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an authorised
service agent, in order to avoid any hazard. If service becomes necessary within the
warranty period, the appliance should be returned to an approved Home of Living Brands
(Pty) Limited service centre. Servicing outside the warranty period is still available, but will,
however, be chargeable.
