TROUBLESHOOTING
7
PROBLEM
SOLUTION
Appliance does not operate
• Check if the freezer is plugged in.
• Check if there is power at the AC outlet.
• Check thermostat control setting
Appliance turns on and off
frequently
• The room temperature is hotter than normal.
• Large amount of food has been added
• Frequent door openings
• Door not closed properly
• Temperature control not properly set
• Check gaskets for proper seal
• Check clearances around freezer
Appliance is vibrating
• Ensure that the freezer is level
Appliance making noise
• Rattling noise from flow of coolant is normal
• May hear gurgling sounds at end of each cycle
from coolant which is normal
• Contraction and expansion of inside walls may
cause crackling and popping noises which is normal
• Ensure that the freezer is level
• Check that nothing inside is wobbling
• Check that nothing has fallen behind the freezer
Appliance door not shutting
properly
• Ensure that the freezer is level
• Door not properly installed after reversing.
• Check door gaskets for proper seal
• Check for blockages .e.g. food containers, shelves,
bins, etc.
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