7
TROUBLESHOOTING
PROBLEM
SOLUTION
Appliance does not
operate
• Check power cord and power source.
• Check the Assembly section to ensure that all parts have
been assembled correctly.
Appliance jams/clogs
or stops operating
• Check for a blockage in the food chute.
• Look in the food chute to see if pits or hard seeds are stuck
in the appliance.
• Turn the appliance off then switch to reverse for 3 seconds.
• Disassemble the upper section and clear the remaining
pulp. NOTE: do not remove the cover until the appliance
has been unplugged from the wall outlet.
Squeaking noise when
juicing
• This is normal.
NOTE: The juicer should not be run without food.
Leaking from
underneath
the juice bowl
• Ensure that the silicone pad is tightly in place after cleaning.
Strainer Damage
• Contact our service department.
Too much pulp
• Cut food into smaller pieces, especially foods with a lot of
fi bre.
• Insert food at a slower pace and allow food pulp to eject
from the unit before adding more food.
Bowl is stuck and will
not detach from the
base
• This is caused by excess food in the bowl. Press the
reverse button for 3 -5 seconds. Repeat this 2 or 3 times.
Push the bowl upward when turning.
Cover is stuck
• Press the reverse button for 3 – 5 seconds. Repeat 2 – 3
times. Press down on Cover while turning.
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Summary of Contents for JE1372
Page 1: ...Instruction Booklet Model JE1372...
Page 2: ......