Sam4s ELLIX35III, User Manual

Page 1: ...User Guide v7 1 SAM4S Printer Series Windows Driver Installer All specifications are subject to change without notice...

Page 2: ...g an USB to Serial printer Win 7 19 2 6 Installing an USB to Serial printer Win 10 21 2 7 Installing an Ethernet printer 23 2 8 Checking installed printer 25 CHAPTER 3 Uninstallation of SAM4S printer...

Page 3: ...CHAPTER 6 Troubleshooting 50 6 1 Installation troubleshooting 51 6 2 Uninstallation troubleshooting 56 6 3 Printing troubleshooting 58 Contents Programming Part 2...

Page 4: ...1 1 Overview 1 2 Operating Environment 1 3 Requirements 1 4 Preparations CHAPTER 1 Getting Started...

Page 5: ...of an USB to Serial printer Windows 7 p 19 5 In case of an USB to Serial printer Windows 10 p 21 6 In case of an Ethernet printer p 23 3 Make sure installed printer is properly works p 25 4 Refer to...

Page 6: ...inter net Framework 3 5 or above should have installed To install an SAM4S printer properly please make sure any related hardware works fine and interface of printer is well connected 1 4 Preparations...

Page 7: ...rinterDriver folder 3 This EXE file is the WinRAR 32bit executable extracting file so compatibility message can be displayed on a 64bit OS If following message is shown click This program installed co...

Page 8: ...8 CHAPTER 1 5 You can execute the SAM4S printer driver installer through shortcut that is on the Program Menu Please refer Chapter 2 Installation of SAM4S printer for detail 1 4 Preparations...

Page 9: ...r 2 3 Installing a Parallel printer 2 4 Installing an USB printer 2 5 Installing an USB to serial printer Windows 7 2 6 Installing an USB to serial printer Windows 10 2 7 Installing an Ethernet printe...

Page 10: ...lf Test The self test checks the following 1 Make sure paper roll has been installed properly 2 Turn on the power while holding down the FEED button The self test begins pic1 ELLIX30 30III 35 35III Se...

Page 11: ...he self test automatically ends and cuts the paper after printing the following Completed 7 The printer is ready to receive data as soon as it completes the self test 8 You can find interface type of...

Page 12: ...ial printer 1 Selecting a printer that will be installed 2 Selecting the SERIAL VCOM CONNECTION 3 Selecting a port If you don t have a serial port on your system you can t progress further For solutio...

Page 13: ...CHAPTER 2 13 4 Configuring the selected port 5 Confirming installation 6 Installation completed 2 2 Installing a Serial printer...

Page 14: ...llel printer 1 Selecting a printer that will be installed 2 Selecting the PARALLEL CONNECTION 3 Selecting a port If you don t have a parallel port on your system you can t progress further For solutio...

Page 15: ...CHAPTER 2 15 4 Confirming installation 5 Installation completed 2 3 Installing a Parallel printer...

Page 16: ...4 Installing an USB printer 1 Selecting the printer for install 2 Selecting the USB CONNECTION 3 Confirming installation Warning Before finishing installation of USB printer printer should not be con...

Page 17: ...ing security check In case of Windows 7 8 8 1 10 Once you check the Always trust software and click the install the Windows Security message will not display any more 5 Installation completed 2 4 Inst...

Page 18: ...stalling In case of Windows 7 Notification of connection OS will setup the printer automatically Installation completed In case of Windows 8 8 1 10 Notification of connection OS will setup the printer...

Page 19: ...hat has been changed to USB to Serial VCOM mode to PC and turn on the power 3 Open Device Manager 4 Printer model name CDC or Printer model name will be displayed in Other devices Click the right mous...

Page 20: ...rt window will appear Click the Install button 8 The driver has been successfully installed If the installation fails or an error code is displayed contact your dealer or our investigator 9 Check the...

Page 21: ...been changed to USB to Serial VCOM mode to PC and turn on the power 3 Open Device Manager 4 It should be recognized as USB Serial Device Proceed with driver installation for normal communication and C...

Page 22: ...ert window will appear Click the Install button 8 The driver has been successfully installed If the installation fails or an error code is displayed contact your dealer or our investigator 9 Check the...

Page 23: ...er 1 Selecting a printer that will be installed 2 Selecting the ETHERNET CONNECTION 3 Configuration for TCP IP Enter the IP Address and Port Confirm the currently set IP address and PORT number using...

Page 24: ...CHAPTER 2 24 4 Confirming installation 5 Installation completed 2 7 Installing an Ethernet printer...

Page 25: ...CHAPTER 2 25 2 8 Checking installed printer 1 Checking installed printer In case of Windows 7 In case of Windows 8 8 1 10...

Page 26: ...26 2 8 Checking installed printer 2 Verifying properties that are Driver and Print Processor of installed printer from the Advance tap 3 Printing test page from the General tap and checking the print...

Page 27: ...3 1 Uninstalling printer s 3 2 Remain information CHAPTER 3 Uninstallation of SAM4S printer...

Page 28: ...l If printer were installed you can see Installation Uninstallation options SAM4S Printer Uninstall is selected as the default setting if you have an installed SAM4S printer If the SAM4S printer insta...

Page 29: ...CHAPTER 3 29 4 Confirming uninstallation 5 Uninstallation completed 3 1 Uninstalling printer s...

Page 30: ...er files 32bit SAM4S PrinterDriver of Program Files folder 64bit SAM4S PrinterDriver of Program Files x86 folder 2 Driver files 32bit w32x86 of drivers folder 64bit x64 of drivers folder 2 Remain regi...

Page 31: ...4 1 Printer fonts 4 2 Printer resolutions Paper size CHAPTER 4 Specifications of SAM4S printer...

Page 32: ...e as follows Printer Font type A Large Printer Font type B Small The font that user can choose in to the application are as follows 2 types of character height can be chosen in each font They are two...

Page 33: ...CHAPTER 4 33 4 1 Printer fonts...

Page 34: ...nt A s HRI characters are added at the top of the bar code using Font B t HRI characters are added at the bottom of the bar code using Font B w Text is aligned left x Text is centered y Text is aligne...

Page 35: ...180 DPI 203 x 203 DPI Paper sizes The paper sizes supported by SAM4S printer are as follow 80 3276 mm 80 297 mm 80 200 mm 80 160 mm 80 120 mm 80 80 mm 80 40 mm 58 3276 mm 58 297 mm The following tabl...

Page 36: ...5 1 Layout 5 2 Feed and Cut 5 3 Dithering 5 4 Custom Paper Size 5 5 Device Control 5 6 Barcode 5 7 Advanced Settings CHAPTER 5 Properties of SAM4S Printer...

Page 37: ...it Landscape Print in landscape 2 Prints can be rotated 180 degrees 3 You can set the print mode Receipt mode This is the normal receipt printing mode Paper cutting according to the data to be printed...

Page 38: ...nted continuously At the last page The document are printed in order of Print Feed 3 Document No feed Cut When two or more pages of a document are printed they are printed continuously At the last pag...

Page 39: ...Feed option in Start of Document Start of Page End of Page or End of Document You can manually set the Cut or Feed according to the option selected in the Detail Option 1 Start of Document This settin...

Page 40: ...to start printing 2 Preview You can check the set options in real time 3 Control bar You can adjust the brightness to the preview image Moving the control bar from left to right darkens the Image The...

Page 41: ...Add Modify paper button Add Paper is completed Modify Paper In 1 after select the paper already registered modify the paper name or size And click the Add Modify Paper button The paper size has been...

Page 42: ...at the start of document output If an invalid command is entered the command is ignored 2 Start of Page Set to carry out special command or cash drawer control at the start of page output If an invali...

Page 43: ...13 EAN13 UPC A UPC E 2D Barcode QR Code PDF 417 2 Option You can set the width and height of the barcode You can set the printing position of HRI Human Readable Interpretation 3 Test Print You can pri...

Page 44: ...e 3 User Setup Printing You can set print related functions such as print speed and density 4 User Setup Peripheral You can set peripheral functions such as kitchen bell and cash drawer control 5 User...

Page 45: ...ptions are not show 3 Print Image You can print image stored in the printer by doubling the width or height 4 Dithering options You can set the Contrast Half tone and sharpen options 5 Top Logo Option...

Page 46: ...printed There are three receipt samples If you select the cut receipt sample will be cut 2 Image Image samples can be printed There are three image samples If you select the cut image sample will be...

Page 47: ...watermark setting is ignored when printing images You can not set the Water Mark function when Two Color mode is set 6 Left Margin You can set the left margin Up to 255 characters can be specified Onl...

Page 48: ...Max Play Time to 0 sec it will play to the end 3 Drawer You can set the behavior of the cash drawer In Self Test The cash drawer opening operation should only be activated in an emergency We recommend...

Page 49: ...wer is turned on while the FEED button is pressed At this time when data is transferred to the printer it is printeas a hexadecimal value Press the Feed button 3 times to exit 4 Memory You can change...

Page 50: ...6 1 Installation troubleshooting 6 2 Uninstallation troubleshooting 6 3 Printing troubleshooting CHAPTER 6 Troubleshooting...

Page 51: ...Not found a serial port If you don t have a serial port on your system Installation for serial port is not possible What you need to do is make sure whether system has a serial port or not from the De...

Page 52: ...em 2 Not found a USB to Serial port If you don t have a serial port including USB to serial port on your system Installation for serial port is not possible What you need to do is make sure whether sy...

Page 53: ...l Port on the list please refer Installing USB to serial printer p 19 or 21 to install an USB to Serial printer 4 If you have USB Serial Port on the list but the SAM4S printer installer doesn t show t...

Page 54: ...u need to do is make sure whether system has a parallel port or not from the Device Manager 1 Scanning for hardware to make sure all of hardware is installed 2 Checking LPT Port Parallel Port on the l...

Page 55: ...tware for this device and proceed to remove 4 After uninstallation retry to install the Windows printer driver 6 1 Installation troubleshooting 4 Installed a Windows printer driver However It is not s...

Page 56: ...of the installed SAM4S printer should be form as SAM4S ELLIXxx or SAM4S GIANT xxx Click the right mouse button and delete the printer In case of Windows 7 8 8 1 10 Right Click the printer and select...

Page 57: ...AM4S Printer Driver Installer 1 Delete the installer files 32bit OS Root Program Files SAM4S PrinterDriver 64bit OS Root Program Files x86 SAM4S PrinterDriver 2 Delete the shortcut of the installer 6...

Page 58: ...r is not cut properly Click the Printer properties and check the Print Processor In case of Windows 7 8 8 1 10 Click the Printer properties If the list of Devices and Printers is not shown execute net...

Page 59: ...f installed printer from the Advance tap If the Print Processor is assigning the winprint select the SAM4S ELLIXxx or SAM4S GIANT xxx 6 3 Printing troubleshooting 3 After that go to the General tab an...

Page 60: ...User Guide v7 1 SAM4S Printer Series Windows Driver Installer...