136
Integrated Payment Appendix (380M Only)
ER 380/380M Electronic Cash Register v2.9
Void Transaction
Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder
statement.
1.
Turn the keylock to the VOID position.
2.
Register a normal transaction.
3.
Press the appropriate
CHARGE
key. The message “SLIDE CARD” displays
4.
Swipe the card. The message “ENTER APP CODE” displays.
5.
Enter the authorization code printed for the transaction to be voided, press CASH. . The
message “ENTER REF NO” displays.
NOTE: The approval code is an alphanumeric entry. You must use the alpha code chart to
determine the numeric entries. For example the approval code “VITAL8” would be entered as
“086 073 084 065 076 056”.
6.
Enter the Reference number from the transaction to be voided; press CASH. The
transaction is found and the original record removed.
Local Total Report
Run an Issue Local Total report to confirm that credit totals match the financial report before closing
the batch. See “Issue Local Total” on page 139.
Tip (Gratuity) Entry
Gratuities (tips) indicated by the customer on the payment draft must be entered into the ECR before
the batch is closed.
1.
Turn the key lock to the
Z
position, enter
510
and press
SUBTOTAL
.
2.
At the message “ENTER REC NO.”, enter the record
number of the transaction and press
CASH/TEND
.
3.
At the message “ORIG TRAN AMOUNT”, enter the
original transaction amount and press
CASH/TEND
.
4.
At the message “TIP AMOUNT”, enter the tip amount
and press
CASH/TEND
.
5.
If the record number and transaction number are valid,
the tip amount is entered in the batch and a tip entry chit
prints as shown below.
Sample Tip Chit
DATE 09/27/2004 MON TIME 10:41
SALE AMOUNT: $426
TIP AMOUNT: $1.50
REF: *
REC: 2
EMPLOYEE1 NO.000023 REG 01
Summary of Contents for ER-380
Page 18: ...16 Introduction ER 380 380M Electronic Cash Register v2 9...
Page 52: ...50 Operations ER 380 380M Electronic Cash Register v2 9...
Page 124: ...122 P Mode Programming ER 380 380M Electronic Cash Register v2 9...
Page 146: ...144 Integrated Payment Appendix 380M Only ER 380 380M Electronic Cash Register v2 9...
Page 151: ......
