Sam4s SAM4POS, Reference Manual

Page 1: ...SAM4POS REFERENCE MANUAL SAP 4800II 6600 All specifications are subject to change without notice 2016 CRS Inc Sam4POS Quick Start v1 1...

Page 2: ...S THESE PRODUCT S CRS INC SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS SOFTWARE OR PROGRAMMING PRODUCTS LICENSED HEREUNDER WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGR...

Page 3: ...inched out of place or frayed wiring Do not change the spacing between components and the printed circuit board Check the AC power cord for damage Make sure that leads and components do not touch ther...

Page 4: ...the instrument chassis ground before connecting the positive lead always remove the instrument s ground lead last Precautions for Electrostatically Sensitive Devices ESDs 1 Some semiconductor solid st...

Page 5: ...anel 13 SAP 530 Controls Connections 14 Front Panel Angle Adjustment 15 Rear Customer Display 15 SD Memory Card Slot 16 Connection Panel 16 Control Lock 17 SAP 4800II Controls Connections 18 SAP 4800...

Page 6: ...ctions 40 MLU Edit 41 MLU EDIT Screen Sections 41 MLU Groups 42 Add a New MLU Group 42 Add a New MLU 43 Editing a MLU Group or a MLU 44 Programming MLU Buttons 45 Editing the Appearance of MLU Screens...

Page 7: ...ion Program 64 Overview 64 Database Restore 64 Application Notes 65 QS Demo 65 Retail Demo 66 TS Demo 67 Connecting Devices 69 Device Setting 70 Device Mapping v1 0 80 and Later 71 Adding Kitchen Prin...

Page 8: ...available for the Sam4POS application with the SAP 530 terminal Hardware SAP 6600 The SAM4s SAP 6600 touch screen terminal is an attractive powerful and cost effective Android touch screen terminal t...

Page 9: ...Slots with Drawer Lock and Two Media Slots Option for 2 additional cash drawers standard POS RJ11 style connection Standard 10 100 Base T Ethernet Four Serial COM Ports and Two USB Ports for easy peri...

Page 10: ...ine by 20 Character VFD Customer Display Easily Wall Mountable Standard VESA Configuration Unbox Carefully remove the Sam4POS terminal from the shipping container Remove all shipping material and prot...

Page 11: ...r reliable operation and maximizing the life of the equipment When installed in a merchant location CRS recommends a PowerVAR ABC065 11 power conditioner CRS P N 701002 An uninterruptible power supply...

Page 12: ...6600 Controls Connections Standard 3 Track Front Facing Magnetic Card Reader MCR Power Button located on the bottom right of the touch panel Standard 3 Track Front Facing Magnetic Card Reader MCR Two...

Page 13: ...age selectable in BIOS Audio Line Out port Four v3 0 USB Ports on I O Two on rear side I O LAN Port RJ45 10 100 1000 Base T VGA Port DB15F for second display Maximum resolution 1920 x 1200 Power Conne...

Page 14: ...30 Controls Connections Optional Magnetic Card Reader MCR 3 Receipt thermal printer USB Port 7 position Mode Key Lock 9 7 operator touch display The Power LED will illuminate when the ECR is powered o...

Page 15: ...ction 15 Front Panel Angle Adjustment Power Switch Access panel Not used Set the LCD panel to the optimum viewing angle Rear Customer Display Standard Rear Display Turn and or lift for optimum viewing...

Page 16: ...Load Application Program Updates Save Load Program Settings Load Graphic Images Save Screen Captures Connection Panel Front USB port located behind access door for keyboard USB memory stick or scanne...

Page 17: ...rations X Use to read register reports and perform other manager functions Z Use to read register reports and reset totals to zero P Program Mode Use to program the register S MODE Not Used The Sam4PO...

Page 18: ...ntroduction Sam4POS Quick Start v1 1 SAP 4800II Controls Connections Standard 3 Track Magnetic Card Reader MCR Power Button Located on t he bottom of t he touch display Break Out Tabs for cable manage...

Page 19: ...Sam4POS Quick Start v1 1 Introduction 19 Rear VFD Display optional Optional Rear VFD Display USB Ports 2 SD Card Access Break out tabs for cable management...

Page 20: ...20 Introduction Sam4POS Quick Start v1 1 SAP 4800 II Connection Panel A COM4 Powered B USB 2 C Drawer 1 D Drawer 2 E LAN F COM2 Powered G COM1 Powered H COM3 Powered I DC In Power Input...

Page 21: ...same software version is installed on all terminals in a multi terminal installation Installing Sam4POS Application When you receive the SAP 530 SAP 6600 terminal you may need to load the Sam4POS app...

Page 22: ...e SAP 530 6600 terminal is powered on the main Android OS screen is displayed 2 Tap the Android Applications Icon to view the installed Apps 3 Select the APK Installer from the available application s...

Page 23: ...ick Start v1 1 Application Installation 23 5 Tap the desired Sam4POS_ apk from the list 6 The installation dialog is displayed Tap INSTALL to load the file When complete tap OPEN to open the Sam4POS a...

Page 24: ...24 Application Installation Sam4POS Quick Start v1 1 7 Choose the appropriate Model 8 Tap ACCEPT on the License Agreement 9 The Sam4POS Application main sign on screen displays...

Page 25: ...License Request Form https www youtube com watch v QJNNYhGF7gQ index 8 list PLtF h a37jHmbhGgLO3nB76hP avFSW29 t 4s This form must be filled out completely before a license can be issued Once issued...

Page 26: ...v1 1 7 The license files loaded on the USB are displayed Be sure to select the correct license for the terminal 8 License Agreement dialog displays Tap ACCEPT to proceed 9 Enter MANAGER PASSWORD defa...

Page 27: ...ackup Programs on page 58 for details APK Install The APK Install provides an easy means to update the SAM4POS application without having to exit out to the main Android splash screen The most current...

Page 28: ...to have multiple update files on the same drive The Install dialog displays 4 Press Install to load the selected SAM4POS update 5 The Installing dialog displays while the new application files are lo...

Page 29: ...ense Agreement may display Accept the agreement to continue Enter the Manager Password at the prompt 8 The SAM4POS application restarts and the main sign on screen appears Verify the version in the lo...

Page 30: ...can sign on or if the time keeping feature is being utilized clock in from this screen To Sign On to the Sam4POS application for the first time use the default password 1 and touch ENTER Main Sign On...

Page 31: ...ports to generate system reports Choose End of Day to run the end of day reports You can identify Favorites that may be from various areas within the application such as a specific report or program s...

Page 32: ...e Main menu screen 1 Sign on to the SAM4POS application from the main Log On screen 2 Press the Note icon on the upper right of the display to view or add notes 3 On the note pad that displays Press t...

Page 33: ...new note is added to the list 6 To edit or delete notes tap touch on the desired note from the list 7 Press the note pad icon to edit the note press the trash can icon to delete the note press the ico...

Page 34: ...de icon on the Main Menu screen to open the SAM4POS Register Mode Operator Screen The operator screen is divided into different zones to facilitate regular sales transactions Touch the Back Arrow icon...

Page 35: ...Look Up keys are used primarily for tendering operations but other functions or MLU s can be assigned here as well We cannot assign PLU s to an FLU When more FLUs than can be displayed are available...

Page 36: ...Key Info Select to display the PLU Price or Stock on PLUs or select None Price Level displays the current Price Level touch this icon to select or change to a different price level KP Time Period All...

Page 37: ...on from the Main Menu Screen the main PROGRAM MODE menu categories are displayed Touch any of the categories shown to enter the programming options for that category Program Mode Title Bar Return Back...

Page 38: ...alpha text messages report descriptors and error messages Retailers often offer discounts when multiples of items are purchased Here you can choose different promotion formats such as discounts for s...

Page 39: ...MLU Edit and Function Lookup FLU Edit screens that will be used to complete register operations on the SAM4POS NOTE The SAP 530 terminals will also have the Real Keyboard programming here 1 Select SCR...

Page 40: ...o display the table map immediately when accessing the REGISTER Mode Refer to the Programming Manual for details if you wish to utilize this feature 1 Press TABLE MAP on the SCREEN EDIT selection menu...

Page 41: ...Select MLU EDIT from the SCREEN EDIT menu screen The MLU EDIT screen displays C F E B A D MLU EDIT Screen Sections A MLU Groups Pane These are the groups of MLU s that will appear in the register mod...

Page 42: ...a different default MLU Group than the dining area Add a New MLU Group 1 Touch the New MLU Group icon 2 Input the MLU Group description up to 30 characters and press OK or select OK AND CONTINUE if yo...

Page 43: ...n keys tender keys MACRO s or other MLU s 1 Touch the New MLU icon to add new MLU s to the MLU Group 2 Select an image for the MLU if desired input the MLU description up to 30 characters If desired t...

Page 44: ...ion A list of edit options displays Item Function EDIT Edit the MLU Group or MLU Descriptor DELETE Delete the selected MLU Group or MLU COPY TO NEW ITEM Copies the currently selected MLU Group or MLU...

Page 45: ...tons FUNC TENDER MLU PLU or MACRO 5 Select all the items from your LOAD selection that you want to appear on the MLU grid To make finding items easier you can press the Sort icon to sort the items alp...

Page 46: ...iting the Appearance of MLU Screens 1 You can rearrange the items as desired on the grid Press and drag the selection to the desired location 2 The appearance of the items on the MLU screen can be edi...

Page 47: ...e the original name Descriptor appears and the TYPE of key is displayed Original Descriptor Key Type Code Input Name 4 When adding items to a selected MLU if you select more items to load than the num...

Page 48: ...e a FOOD MLU a nd select a cell on the MLU b Click LOAD PLU c Select more items than the availab le cells Press OK d The selected items are added to th e MLU additional FOOD MLU s are created as neces...

Page 49: ...e displayed on the bottom of the operator screen If multiple FLUs are available you can use scroll buttons to view the keys on all available FLUs 1 From Screen Edit in Program Mode select FLU EDIT The...

Page 50: ...on to add a new FLU 2 Enter a Description up to 30 characters for the new FLU i e DISCOUNTS check the MANAGER REQUIRED option if reserved for manger use only 3 Press OK to add the new FLU or press OK...

Page 51: ...rizontal or to a quad key You can edit the background color of the key and the color size and alignment of the font Use the Image Add Edit to add an image to a selected key if desired Use these keys t...

Page 52: ...w list PLtF h a37jHmbhGgLO3nB76hP avFSW29 index 8 1 Press the IMAGE ADD EDIT on any PLU Function etcetera the CHOOSE PHOTO dialog displays 2 Select CHOOSE FROM LIBRARY 3 The Complete action using sele...

Page 53: ...t without saving the image 9 The selected Image can be cropped as desired to the load just the image portion you want 10 Press the SAVE icon at the top of the display to save the selected image for yo...

Page 54: ...lection 1 The error message Unfortunately File Manager has stopped 2 If you get the error Press OK SAP 530 4800II 3 Go to Program Mode System Settings Apps ALL File Manager 4 On the FileManager LAUNCH...

Page 55: ...n to the SAM4POS application 7 From the SAM4POS select your desired program PLU Group etcetera Select IMAGE ADD EDIT 8 The Complete action using selection screen that displays 9 Choose the Gallery sel...

Page 56: ...SAP 6000 Very similar to the SAP4800II 1 Go to Program Mode System Settings Device Apps File Manager 2 On the File Manager screen OPEN BY DEFAULT settings Press CLEAR DEFAULTS 3 The selected default...

Page 57: ...to the SAM4POS application 5 From the SAM4POS select your desired program i e PLU Group etcetera Select IMAGE ADD EDIT 6 The Complete action using selection screen that displays 7 Choose the Gallery s...

Page 58: ...can be backed up manually or you can set the backup to execute at a specified date and time To restore database files you must sign on as the System Admin Refer to the Admin Mode Supplement for detail...

Page 59: ...he backup has completed the confirmation Database Backup Success displays 6 When the database has backed up successfully three files are created on your memory device a DatabaseInfo txt b Name db c Na...

Page 60: ...d in Excel IMAGE BACKUP backs up any images that are being used on keys screens receipts or screensavers 1 Touch PROGRAM BACKUP RESTORE from the SYSTEM menu selection screen The Program Backup Restore...

Page 61: ...s mode the default system Manager Password is 9999 O You can set your own 4 digit system manager password by going to PROGRAM MODE OPTIONS OPTIONS SYSTEM OPTION When an employee performs an operation...

Page 62: ...his operation 1 In versions 1 0 26 and later Tap the Version information in the lower right corner three times to initial clear the SAM4POS terminal In versions before 1 0 26 tap the SAM4s logo displa...

Page 63: ...otals will be lost Be sure to back up the program prior to performing this procedure if you wish to save any of the current program files settings or report totals 1 From the Sign On screen sign on to...

Page 64: ...upplement for details Database Restore Use this operation to load a Demo program file or other file that that was previously backed up The default backup path is D SAM4POS Database Sam4POS Dealer will...

Page 65: ...need to sign back on to the terminal Application Notes QS Demo Main Screen Sam4s Logo and Caf picture are changeable Sign on Time in out buttons can be hidden by system option 1 Employee goes right to...

Page 66: ...eport Show financial report Export options CSV or PDF E mail or USB Favorites by employee EOD e mail vs print Program Mode hide items Retail Demo Main Screen Sam4s Logo and Caf picture are changeable...

Page 67: ...ode hide items Scanning Not Found PLU Price Check Function Label Printing Real Keyboard in application Open PLU operation M M TS Demo Main Screen Sam4s Logo and Caf picture are changeable Sign on Time...

Page 68: ...of CASH standard Next Dollar Quick Tender Report function allows flash reports in REG Mode can be under manager control List Paid can show all transactions in history filters Reports Show dashboard S...

Page 69: ...ispenser Kitchen Video and Text Inserter Other programming areas include KP Group programming Card Read Format settings and the EFT Operation menu is accessed from here as well Note Device Mapping and...

Page 70: ...For example all Kitchen Printers on COM2 all EFT devices on COM1 etcetera 1 Select DEVICE SETTING from the DEVICE menu selections The DEVICE SETTING programming screen displays 2 Choose the device fro...

Page 71: ...stem 1 From the Program Mode Device menu select DEVICE MAPPING from the available selections 2 Alternately you can press the drop down arrow on the DEVICE SETTING screen to view the sub menu selection...

Page 72: ...ype for the specified device Normal Prints all items on one ticket Single Prints each item on a separate ticket regardless of the KP Option settings Normal Single Prints all items on one ticket prints...

Page 73: ...r from the list of available printers as set in the Device Setting c SELECT FROM TERMINAL Chose the terminal from the list where the device is connected d TICKET COUNT Set the number of KP tickets to...

Page 74: ...Alternately you can press the drop down arrow on the DEVICE MAPPING screen to view the sub menu selections then select KP GROUP from the selections 2 The KP GROUP program screen is displayed 3 From th...

Page 75: ...print This number initially comes from the Device Mapping setting KP TYPE This setting comes from the Device Mapping setting Pressing the GOTO button will bring you to the Device Mapping screen KP TIM...

Page 76: ...76 Manual Revision Record Sam4POS Quick Start v1 1 Manual Revision Record Revision Number Date Published Revision Contents V1 0 12 20 2018 Initial Release V1 1 1 16 2019 Updated Device Mapping KP Grou...