Operator's manual
Trailed disc mowers
KDC 300 S/W; KDC 340 S/W
KDC 300 ST/WT; KDC 340 ST/WT
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11.
WARRANTY TERMS
11.1.
Warranty claim procedure
1.
The manufacturer guarantees its products against faults in materials or production.
2.
Faults or damages to the mower found within 24 month period from the date of purchase shall
be removed free of charge at the purchaser.
3.
Faults or damages should be submitted personally, on letter or by telephone. Repairs shall be
carried out within 14 days. Any repair which is subject to warranty should be carried out by an
authorized SaMASZ dealer.
4.
Warranty claims regarding replacing of the product or repayment are considered within 14 days
by the Manufacturer.
5.
The following cases are not covered by the warranty:
a)
use of the mower for any purpose other than described in the operator's manual,
b)
fortuitous events or other occurrence, for which the Manufacturer does not bear any
responsibility,
c)
normal wearing of parts such as: mowing discs, slides, knife holders, intersecting axis
gears and parts within, bushings and sliding bushes, joints, cutting knives, v-belts, cogs,
driving chains, conditioner flails, rubber elements, rubber and metal dampers,
bearings, lower hubs, canvas covers, tires, conveyor belts, guide rubber elements,
fastening elements, etc. These repairs may be carried out only at the purchaser cost.
d)
operation on stony area resulting in e.g. damaging conditioner roller, discs, bending
cutterbar (stone with diameter in excess of 140 mm is not able to pass through discs and
the roller),
e)
running into any obstacle,
f)
fortuitous events or other occurrence, for which the Manufacturer does not bear any
responsibility,
g)
damaging, breaking conditioner roller, conveyor belts.
6.
The costs of technical assessment are borne by the Purchaser - if the Manufacturer determines
that the product being subject to claim is defect free and what is confirmed by a further
expertise.
7.
The Manufacturer has the right to cancel the warranty in the following cases:
a)
interference to the interior of the mower, modifications to its mechanical design or
intentional damages,
b)
operating mower with a single knife on a disc,
c)
vast damage caused by fortuitous events or others, for which the Manufacturer does
not bear any responsibility,
d)
using any brands of knives other than genuine SaMASZ knives,
e)
lack of required records in the warranty card or filling in the warranty card
independently,
f)
use of the mower for any purpose other than described in the operator's manual.
8.
Manufacturer can break the service agreement with immediate effect when the user does not
pay receivables under the agreement in a timely manner and the delay in payment is longer
than 30 days from maturity date. Breaking the service agreement by the Contractor for causes
lying on the user side makes simultaneous termination of the warranty given for the particular
machine.
9.
Manufacturer does not bear any compensation responsibility for the loss caused by the machine
breakdown during its operation.
