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Connecting Cables

1.  Plug one end of the provided Ethernet cable into 

the available LAN port on your CPE.

2.  Plug the AC/DC adapter connector into the DC 12 V 

power port located on your CPE.

3.  Insert one end of the power cord into the AC/DC

 

adapter and then plug the other end into an 

available outlet.

Confirm your 5G CPE in Service

When the CPE powers on, the Power/Status Indicator LED 

will be solid green. During start-up, the Signal Strength 

and Connection LEDs will blink. After successful start-

up, the Signal Strength LED will return to solid green (or 

yellow) and the Connection LED will return to solid green; 

the Alarm LED will be turned off. 

LED Information

 Power

LED

State

Description

Green On

Power On

Off

Power off

 5G Signal strength

LED

State

Description

Amber blinking (3 times) 

then off

Initialization

Green On

Strong

Amber On

Fair

Red On

Weak

Off

5G disconnected

 5G Connection

LED

State

Description

Amber blinking (3 times) 

then off

Initialization

Green On

Connected

Red On

Connection fail

Off

Connection fail

Green blinking

5G modem ready

 Alarm

LED

State

Description

Amber blinking (3 times) 

then On

Initialization

Red On

Initialization failure

Green On

Normal

Green blinking

Upgrading firmware/

software 

Red blinking

Critical, major alarm

Amber blinking

Minor alarm

Test Your Internet Connection

Once the CPE is in service, you can connect the other 

end of the Ethernet cable into your router (if available), 

wait 30-60 seconds for your router to acquire an IP and 

then from your web browser, go to any webpage such as 

www.verizonwireless.com to verify you have 5G Internet 

Service.

Troubleshooting

Power LED is off.

Check the power cable connection.

5G Signal strength LED is RED or off.

• Install the CPE to face a guided direction from your 

service provider (Check the direction mark at the 

bottom of the CPE stand). 

• Turn the CPE direction to the right or left for a better 

signal strength.

Alarm LED keeps blinking in RED.

Change the CPE location to the place which the 

temperature is less than 45 degrees and the air flows well.

Alarm LED keeps in RED or blinking in GREEN more than 

ten minutes.

Disconnect the power cable and re-connect the power 

cable after 10 seconds.

For More Information

• For the latest documentation, additional 

troubleshooting steps, or to learn more about advanced 

settings and the device’s web interface, find the 

downloadable User Guide at

www.verizonwireless.com/support/

• Or call customer support toll free at 800-922-0204.

© 2018 Verizon Wireless. All Rights Reserved. 

Part No.: EP68-00568A

Verizon 5G Indoor CPE_Quick Installation Guide(A4).indd   2

2018-01-11   오후 4:09:11

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