Samsung 6840, User Manual

Page 1: ...SERIES 68LI O Samsung UH0 TV Ultra High Definition 4K user manual ...

Page 2: ...en sink or laundry tub n a wet baser ent or near a sw mmmg pooi etc if this apparatus accidentally gets wet unplug it ar d contact an authonzed dealer irnmediate y This apparatus uses batteries in your community there might be environmental regulations that require you to dispose of these battenes proper y_ Please contact your local authorities for disposal or recycling inforrnation Do not overloa...

Page 3: ... turn this apparatus off completely you must disconnect it from the wall outlet Consequently the wall outlet and power plug must be readily accessible at all times Do not allow children to hang onto the product Store the accessories battery etc in a location safely out of the reach of children Do not install the product in an unstable location such as a shaky self a slanted floor or a location exp...

Page 4: ...secure your wireless router and network Your router s manual should provide additional detailsabout how to implement the following measures Secure your wireless router s management settings with a unique password to prevent unauthorized changes to security related settings Implement standard encryption e g WPA2 encryption on your wireless router to secure your wireless network s1gnai Secure access...

Page 5: ...t Hub and download and play games you select SAMSUNG APPS Samsung Apps offers an extensive collection of free and for pay news sports weather and gaming content you can download directly to and enjoy on your TV On TV View a listing of programs that are currently airing or are scheduled to air Select a program to watch MOVIES TV SHOWS Purchase and stream movies and series directly from the Internet...

Page 6: ...te Control 03 Smart Hub 04 Using the e Manual 17 Launching the e Manual 17 Additional e Manual Features 18 Updating thee Manual to the Latest Version 05 Troubleshooting and Maintenance 19 Troubleshooting 21 Network Troubleshooting 24 Eco Sensor and Screen Brightness 25 Getting Remote Support 25 Caring for the TV 06 Specifications wall mounting and other information 26 Specifications 27 Dimensions ...

Page 7: ...en Smart Hub Open the menu Select a source Turn off the TV Remote control sensor When you use the Remote Control the standby LED does not light except when you press the button Arrange the cables using the Cable Holder Make sure you have the correct cable before plugging it in Illustrations of common plugs and portsare shown belovv Cable P u s Ports HDMI lil ll JI Ilil li JI J USB Optical Warning ...

Page 8: ... services offered by Samsung Electron1cs v1a UHD Evolut1on K1 t If you connect a One Connect that did not come vv1th your Samsung Smart TV model the One Connect will not work UHD Evolut1on K1t sold separately TV Th vsta type depends on the modeL UHD Evolution Kit is sold separately Purchasing a UHD Evolution Kit allows you to upgrade the UHD Evolut1 on Kit s software to the version from the year i...

Page 9: ... on the W screen II Opens the OSD Menu 1 1 SMARTHus _j__LfToOLS Displays frequently sed J A funct1ons Moves the cursor selectsthe 1 on screen menu items and changes the values seen on the TV s menu Returns to the previous menu J Brings up Smart Hub applications See thee Manual chapter Smart Features Smart Hub Displays the EPG Electronic Program Guide Displays information on the TV screen Use these...

Page 10: ...atteries to the symbols in the battery compartment NOTE Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using near bright fluorescent lights or neon signs The color and shape may vary depending on the model ...

Page 11: ...rocess The first step in the process is connecting theIR extender cable included to the TV and positioning the transmitter end of the cable in front of the device you want to control You can also use the Anynet HDM I CEC function to operate external Samsung devices with your TV s remote control w ithout any additional setup Connecting the IR Extender Cable The color and design of theIR extender ca...

Page 12: ... screen to complete the set up and register the device The directions will be different depending on the device you want to control 7 Once set up is complete and you have confirmed that you can use the TV remote to control the device disconnect the IR extender cable from the TV and set it aside You can now control the device directly with your remote Controlling an External Device with the TV Remo...

Page 13: ...isted on the Games panel are free while some require a fee To download a for pay game you must have a Samsung Account with a registered credit card Basic Games Panel Functions In the My Page or All Games panel move the focus to a game and then pressand hold the 311 button An Options drop down list appears with the following functions Download Delete Downloads games to the TV or removes games from ...

Page 14: ...stalled on the TV If the app is not free follow the directions on the screen to pay for and download the app On TV Panel On TV displays your current program live in a small window a list of recommended programs currently on other channels and a list of recommended programs that will air later Use these lists to change the channel view more information about recommended programs running later inclu...

Page 15: ...e or TV program and then press and hold the 31 button An Options drop down list appears with the following functions Play Content Now Displays the names of one or more content providers Select a content provider to play the selected movie or TV program immediately If the app for the content provider you selected is not installed on the TV a pop up window appears In the pop up window select either ...

Page 16: ...nnected to the TV are listed Alternatively select Multimedia Device Settings from the Network menu to see the list of the devices connected to the TV 3 Allow the connection with the device you want to connect to the TV Playing Content 1 If you want to play content located 1n a Storage Service navigate to the Smart Hub Samsung Account menu and then select Log In to s1gn in to your Samsung account I...

Page 17: ...AL button You can also select Support e Manual in the TV s menu 2 Select a category from the left side of the screen Once a selection has been made the contents of the selected category appear on the right side of the screen 3 Select an item from the list This opens thee manual on the corresponding page If adescription doesn t fit on asingle screen Position the focus on the page to display I on th...

Page 18: ...responding e Manual page The e Manual cannot be accessed from some menu screens Loading Reference Pages Select 8 Link from the right side of a feature description page to access the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way you update apps 1 Select e Manual item in the SAMSUNG APPS screen 2 Press and hold the Gil button A p...

Page 19: ...her picture quality adjustment settings Blurred Images Turn on Auto Motion Plus Picture Picture Options Auto Motion Plus __ _ Unwanted Powering Off Check if Sleep Timer System Time Sleep Timer has been enabled Sleep Timer automatically turns off the TV after an amount of time that you select If the Sleep Timer has not been enabled see if No Signal Power Off System Eco Solution No Signal Power Off ...

Page 20: ...ugging it and then reconnecting the device s power cable The remote control does not Replace the remote control batteries Make sure the batteries are installed work with their poles in the correct direction The cable set top box remote control doesn t turn the TV on or off or adjust the volume Clean the sensor s transmission window on the remote Try pointing the remote directly at the TV from 5 6 ...

Page 21: ...ess point in acentral location The best place for a Wi Fi router is in the center of your home If that is not possible move it as close to the center of your home as possible Avoid putting it in a corner Single Story Bad Router Position Good Router Position Multi Story Bad Router Position Good Router Position ...

Page 22: ...s signal The closer your router isto these obstructions the more severe the interference and the weaker the signal Reduce wireless interference The most common wireless technology 802 11 g wireless G operates at a frequency of 2 4GHz Many cordless phones microwave ovens baby monitors garage doors and other wireless devices also use this frequency Reduce interference by avoiding wireless devices th...

Page 23: ...en your Modem and Router and the connection between the Modem I Router and the Internet If you see a valid Mac address call your ISP and ask them to reset your network circuit to re register the Mac addresses of your new Modem Router and the TV Netflix problems Verify that your Modem Router is no more than 50ft 15 2 m away from the TV Change the DNS to 8 8 8 8 Select MENU Network Network Status DN...

Page 24: ...on Eco Sensor Do not block the sensor with any object It can decrease picture brightness Preventing burn in Avoid keeping a still picture or a picture with static elements black bars black borders logos etc on your TV for more than two hours at atime If that is unavoidable change the picture or change to another channel for a minute or two every couple of hours Reducing the brightness and contrast...

Page 25: ...he agent will then access your TV That s it If a sticker was attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen of the product can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the ...

Page 26: ...0 5 kg Design and specifications are subject to change w ithout prior notice The actual appearance of the TV may differ from the images in this manual depending on the model This device is a Class B digital apparatus For information about the power supply and more information about power consumption refer to the label attached to the product Typical power consumption is measured according to Energ...

Page 27: ...model Unit inches Model name CD I J 00 I UN55HU6840 16 5 5 9 10 0 8 7 I 5 3 8 2 7 2 All drawings are not necessarily to scale Some dimensionsare subject to change without prior notice Refer to the dimensions before Installing your TV Not responsible for typographical or printed errors 201 4 Samsung ElectronicsAmerica Inc ...

Page 28: ...he screen bottom etc or programs in panorama or 4 3 image format on the screen Constantly displaying still pictures can cause image burn in on the LED screen which will affect image quality To reduce the risk of this effect occurring please follow the recommendations below Avoid displaying the same TV channel for long oeriods Always try to display any image in ful screen Use the TV set s picture f...

Page 29: ...rself Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wali mount on your own To order the wall mount kit contact Samsung Customer Care at 1 800 SAMSUNG 1 800 726 7864 _ s c t VESA Wall Mount Kit Notes and Specifications Install your wall mount on a solid wall perpendicular to the floor Before attaching the wail mount...

Page 30: ...hese kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV on to awall Providing Proper Ventilation for Your TV When you install your TV maintain a distance of at leas...

Page 31: ...firm that the screws have been firmly installed onto the wall You may need additional material such as an anchor depending on the type of wall 2 Remove the screws from the back center of the TV put the screws into the clamps and then fasten the screws onto the TV again These screws may not be supplied with the TV If they are not purchase screws with the following specifications For a 55 inch model...

Page 32: ...t only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distan...

Page 33: ... the location of a SAMSUNG Authorized Service Center please call toll free In the United S tates 1 800 SAMSUNG 1 800 726 7864 In Canada 1 800 SAMSUNG SAMSUNG BRAND PRODUCTS U v1iTED N ARRANTY TO ORIGINAL PURCHASER This S AM SUNG brand product as supplied and d1 stnbuted by SMv1SUNG and delivered new in the anginal carton to the anginal consumer purchaser 1 swarranted by SA MSUNG against manufactur...

Page 34: ...UDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIESOF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE AND NO OTHER EXPRESS WARRANTY ORGUARANTY GIVEN BY ANY PE RSON FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUEOR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFI...

Page 35: ...NG www samsung com ca Samsung Electronics Canada Inc 2050 726 7864 support English Derry Road West Mississauga Ontario www samsung com ca_fr LSN 089 Canada support French U S A 1 800 SAMSUNG www samsung com us Samsung ElectronicsAmerica Inc 85 726 7864 support Challenger Road Ridgefield Park NJ 07660 1111111111111111111111111111111111111111111 2014 Samsung Electronics Co Ltd All rights reserved BN...

Page 36: ...Illllllllllllllllllllll BN68 06783A OO ...

Page 37: ...from the box as shown above When removing the TV hold it by its edges only Do not touch the screen If only one person is available to remove the TV from the box remove it as shown in the illustration above Hold the TV by its edges Do not touch the screen Included in the Box Remote Control Stand Parts and Cables Remote Control Batteries 2 AAA Also included User manual Regulatory guide Base Screws x...

Page 38: ...tion of the box to locate the stand parts 3 Fit the Base and Stand Mount together making sure the notch I I on the Stand Mount aligns with the Base 2 Place the TV on a soft surface screen side down Use the Styrofoam to protect the screen I 4 Insert 6 screws and then use a screwdriver to secure the Base to the Stand Mount ...

Page 39: ...slide the Mount into the notches on the back of the TV 6 Insert 4 screws and then use a screwdriver to secure the stand to the TV 7 Set the TV upright on its stand Confirm that the TV is level and stable You are now ready to connect external devices to the TV ...

Page 40: ...f the TV DO NOT plug it into a wall outlet until you have reached Section 6 Initial Setup Cable Satellite OVA Connect your Cable box or digital video recorder with an HOMI cable LAN t 0 0 8 I e G Au ur II TV signal Connect your coaxial cable to the Antenna In port Internet Connect here with an Ethernet cable or wirelessly later during the Initial Setup ...

Page 41: ...eiver home theater using an optical audio cable Blu ray DVD Home Theater Connect your video player using an HDMI cable COMPON NT I AVIN 1 LAN t 0 AV_lN2 0 0 c c 0 0 Game console Connect your game console or DVI PC using an HDMI cable ...

Page 42: ...r cable under your satellite or cable box Position the transmitter in front of the box Position the transmitter end 4 inches in front of the cable or satellite box 2 Position the transmitter end within 4 inches 1 0 em of the cable or satellite box s remote control sensor pointing in the direction of the sensor Make sure there are no obstacles between the transmitter end of the IR extender cable an...

Page 43: ... or satellite provider if you use one Running Initial Setup 1 Plug your TV into a wall outlet 2 Aim the Remote Control at the TV Internet Access The TV must be connected to the Internet to use the Smart Features If you have a wireless network confirm that your network router is working before you start the initial setup If you have a wired network connect the TV to the network with an Ethernet cab...

Page 44: ...Picture Quality Select High Definition HD channels or programs Your Settings are Lost after 5 Minutes Change to Home Mode MENU Support Use Mode Home Use Weak or No Signal Displayed in TV Mode Cannot Find Channel Press the SOURCE button on your remote If the TV is not connected to a cable or satellite box run Auto Program to search for channels MENU Broadcasting Auto Program Can t See All Apps or A...

Page 45: ...art phone to see helpful videos Tech Support and Chat www samsung com support Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely diagnose your 1V For Remote Support 1 Call the Samsung Contact Center at 1 800 SAMSUNG and ask for remote support 2 Open the menu on your 1V and go to the Support section 3 Select Remote Management and t...

Page 46: ...User Manual Multiroom Link imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 47: ...Your Network 1 All the devices need to connect to the same router 2 The Multiroom App can only be used with Wireless Audio Multirooms or a Soundbar which has the Multiroom Link function Connecting to a network if you do not have a HUB o If you have a HUB you can connect more easily If you want to connect to a HUB refer to the manual for each device 2 4 Wireless Router Internet TV Home Entertainmen...

Page 48: ...Bs may not be available in all countries and regions If you want to purchase a HUB please contact or visit the dealer you purchased your Wireless Audio Multiroom from or contact the Samsung Customer Care Center 3 4 Wireless Router HUB Internet TV Home Entertainment System Wireless Audio Multiroom Soundbar Smart Devices Android or iOS Link Mate Blu ray Disc Player ...

Page 49: ...urce content Cannot be used with multiple units in different rooms or spaces 4 4 Home Entertainment System Wireless Audio Multiroom Soundbar Same Sound Multiroom Audio 1 Samsung Group To create a new group choose some speakers No Music Multiroom Audio 1 Multiroom Audio 1 Samsung Soundbar 1 Soundbar 2 Source Edit Ungroup Multiroom Audio 1 Samsung Soundbar 1 No Music No Music Source Source Surround ...

Page 50: ...room HTS Model Name 1 Samsung M 2 HTS Model Name 2 Samsung M 3 Samsung Soundbar 1 Samsung Soundbar 2 Samsung M 1 Multiroom Link Multiroom HTS Model Name 1 Samsung M 2 HTS Model Name 2 Samsung M 3 Samsung Soundbar 1 Samsung Soundbar 2 Samsung M 1 Multiroom Link Multiroom HTS Model Name 1 Samsung M 2 HTS Model Name 2 Samsung M 3 Use Don t Use Samsung M 1 Settings Settings Settings k e TV Wireless Ro...

Page 51: ...Multiroom Link Multiroom Samsung Soundbar 1 Samsung Soundbar 2 Multiroom Link Multiroom Samsung Soundbar 1 Samsung Soundbar 2 Multiroom Link Select a speaker to use Samsung Soundbar 1 Don t Use Samsung Soundbar 2 Don t Use Edit Name Close Multiroom Link Select a speaker to use Samsung Soundbar 1 Use HTS Model Name 2 Don t Use Edit Name Close Samsung M 1 Samsung Soundbar 1 No Music No Music Source ...

Page 52: ...outer Wireless Audio Multiroom Soundbar Home Entertainment System Multiroom Link Multiroom Samsung Soundbar 1 Samsung Soundbar 2 Multiroom Link Multiroom Samsung Soundbar 1 Samsung Soundbar 2 Multiroom Link Multiroom Samsung Soundbar 1 Use Don t Use Samsung M 1 Samsung Soundbar 1 No Music No Music Source Source Surround Surround Group Group Samsung M 1 Samsung Soundbar 2 No Music No Music Source S...

Page 53: ...room Link Settings Surround Front Left Front Right Samsung M 1 2CH k e Samsung M 1 Samsung M 2 No Music No Music Source Source Surround Surround Group Group Samsung M 1 Samsung M 2 TV Samsung Model Name 1 No Music Source Source Surround Surround Group Group Multiroom Audio 1 Samsung Soundbar 1 No Music Source Surround Group Source Wi Fi TV Samsung Model Name 1 Connect your speakers and TV Samsung ...

Page 54: ...l Name 1 No Music Source Source Surround Surround Group Group Multiroom Audio 1 Samsung Soundbar 1 No Music Source Surround Group Source Wi Fi TV Samsung Model Name 1 Connect your speakers and TV Samsung Model Name 1 via Wi Fi to enjoy surround sound TV soundConnect Bluetooth AUX Cancel OK Stereo Surround Setup Samsung Soundbar Samsung M 1 Samsung M 2 Samsung M 3 Samsung Front L R Surround R Surro...

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Page 56: ...5 Genie stores allyour favorites Genie lets you record any 5shows at once lt llkR 10 BOIIII R11110_o_ lli JI fil_lll_ _ _ lll ooll bool p bp lldiii JIIIrlll lb The Best Sports A CHAMPION FOR ALL SEASONS No matterwhat game no matterwhat season DIRECTV has you covered 1 No one has a better lineup of out of market sports packages Iii DIRECTV Everywhere Watch the same movies and shows anywhere on your...

Page 57: ...re or surface on which it is placed Ensuring that the television does not hang over the edge of the furniture or surface on which it is placed Not hanging anything from or on the television Anchoring both the television and the furniture on which it is placed to a suitable support especially in the case of tall furniture such as cupboards or bookcases which exceed one metre in height This can be d...

Page 58: ...nications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the ...

Page 59: ...oduct compliance label YGt ifJ ffrtt mm tt ffl m T f ffl fH1ttei f3Rtf tf ttm EBSMI Class A Notice Products with the CE marking comply with the EMC Directive 2004 1 08 EC and the Low Voltage Directive 2006 95 EC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms EN55022 Radio Frequency Interference EN55024 Electrom...

Page 60: ... at Samsung s web site http www samsung com recycling_compliance CIS Only Ci 1M80Jl He Qllfl n1 1 e80ill npO QYKL 1 11 1 npi IMeHf eTCfl 8 COOT8eTCT81 le C TeXHI IYeCKI IM pernaMeHTOM TaMo KeHHoro col03a 0 6e3onacHOCTI 1 ynaK08KI 1 005 2011 1 1 yKa3bt8aeT Ha TO ITO ynaK08Ka QaHHOfO npO QYKTa He npe QHa3HaYeHa Qllfl n08TOpHOfO I 1CnOilb308aHI 1SI 1 1 no Qne KI IT yTI 1111 13al ll 11 1 YnaK08KY QaHH...

Page 61: ...onsult your dealer for assistance However if there is no alternative but to cut off the plug remove the fuse and then safely dispose of the plug Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord IMPORTANT The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond ...

Page 62: ...nt where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods o...