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For further information, visit videotron.com/terminal-support.
gROUNDiNg
The terminal has a two-prong plug. Properly ground the unit by inserting the plug into
a grounded electrical two-socket outlet. If the plug is polarized, it will have one wide prong and
one narrow prong. This plug will fit into an outlet only one way.
Caution!
To prevent electric shock, insert the plug’s wide prong into the outlet’s wide slot.
If you are unable to insert this plug fully into the outlet, contact an electrician to replace your
obsolete outlet.
SERViCiNg
The terminal comes with a basic 36-month warranty. If you open the cover, your warranty will
be void. Refer all servicing to a certified Videotron technician. Service should be referred to a
certified Videotron technician when any of the following occurs:
• There is damage to the power supply cord or plug.
• Liquid enters the unit, or there is exposure to rain or water.
• A heavy object falls on the unit or you drop the unit or damage the cabinet.
• It does not operate properly (the instructions describe the proper operation).
• The unit exhibits a distinct change in performance.
EXTENDED WARRANTY
To give you greater peace of mind, Videotron gives you the opportunity to extend your warranty
for another two years. To benefit from the extended warranty, you must purchase it in the 30
days following the service activation date. The terminal will then be covered for a total of five
years after the activation date.