Samsung A3LSMW767, User Manual

Page 1: ...www samsung com USER MANUAL English EU 06 2019 Rev 1 0 SM W767 ...

Page 2: ... and off 18 Keyboard 23 Understanding the screen 25 Windows 34 Entering text 35 Screen capture 35 Device and data management 36 Connecting to an external display Applications 37 Installing or uninstalling apps 38 Samsung Notes 39 Samsung Flow 41 Camera 42 Samsung Gallery 46 Galaxy Book Settings 48 Windows Settings 50 BIOS Setup utility Appendix 54 Troubleshooting 59 Windows recovery function 59 Re...

Page 3: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 4: ...ew the FCC ID on the task bar tap Galaxy Book About device Regulatory information Depending on the region you can view the regulatory information on the device To view the information on the task bar tap Galaxy Book Legal information Regulatory information Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device ...

Page 5: ...odels When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery consumption Close any running apps and do not use the device for a while The following are examples of situations in which the device may overheat Depending on the functions and apps you use these examples may ...

Page 6: ...arging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Blueto...

Page 7: ...a further increase of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution...

Page 8: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 9: ...phone jack Touchscreen Microphone Keyboard Multipurpose jack USBType C Multipurpose jack USBType C Power key Fingerprint recognition sensor Touchpad Main antenna Proximity sensor Camera SIM card Memory card tray Speaker Speaker ...

Page 10: ...will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic materi...

Page 11: ...age to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to...

Page 12: ...g conditions The estimated charging time may not be displayed when you charge the device in very cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conserve battery power When you are not using the device switch to sleep mode by pressing the Power key or on the taskbar tap Sleep Activate battery saver Close unnecessary apps Deactivate th...

Page 13: ...function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop charging If you charge the device while the multipurpose jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging the d...

Page 14: ...for any damages or inconveniences caused by lost or stolen cards It is only for data network The calling feature is not supported Some services that require a network connection may not be available depending on the service provider 4 3 5 2 1 1 Place the device with the bottom facing upwards 2 Pull out the tray gently while holding it with your fingertips to loosen it and then pull it out complete...

Page 15: ...rd manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When ins...

Page 16: ...ction will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always ma...

Page 17: ...p Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device Before turning on your device for the first time you must connect the device to a power supply ...

Page 18: ... and unresponsive press and hold the Power key for more than 12 seconds until the device restarts Then press and hold the Power key again to restart it Keyboard Hot keys Use hot keys to easily use features and change settings such as brightness and volume To use hot keys simultaneously press and hold the Fn key and press a hot key ...

Page 19: ...hen an external display is connected to the device F5 Lock or unlock the touchpad F6 Mute or unmute the audio F7 Adjust the volume F8 F9 Turn the keyboard backlight on or off F10 Open the task view screen F11 Hide or show currently open windows F12 Activate or deactivate flight mode Ctrl Perform the same function as the right buttons of a mouse ...

Page 20: ... the touchpad function the same as the left and right buttons of a mouse Use only your fingers on the touchpad The touchpad may not recognise the other tools Basic touchpad functions Moving To move the cursor move your finger on the touchpad Clicking Tap the touchpad or press the left click button or ...

Page 21: ... click button twice or Right clicking Press the right click button to perform the right click function Alternatively tap the touchpad with two fingers or Dragging To move an item select and drag it to the target position while pressing and holding the left click button ...

Page 22: ...pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out Configuring touchpad settings Configure touchpad settings to use the touchpad more efficiently Tap Devices Touchpad and configure the settings Locking and unlocking the touchpad Press and hold the Fn key and press the F5 key to lock or unlock the touchpad ...

Page 23: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 24: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 25: ...differ depending on the OS version The image displayed on the desktop screen may differ between models and OS versions Start screen Start screen The Start screen is the starting point for accessing all of the device s features Taskbar Start menu Task view Search box Notification icons Shortcuts Moving and removing an item Drag an item on the Start screen to a new location To remove an item tap and...

Page 26: ... On the taskbar tap Personalization Taskbar Select which icons appear on the taskbar and then select items to display in the notification area Search box Search for a wide variety of content on the device or web with a keyword Tap the search box on the taskbar and enter a keyword in the search field Cortana If Cortana is supported in your region it will launch when you tap the search box Cortana w...

Page 27: ... App tiles Power Your account Frequently used apps Managing app tiles You can pin your favourite apps on the app tile area To add more apps tap and hold an app from the apps list and then drag it to the app tile area To move a tile tap and hold a tile and then drag it to a new location To adjust the size of a tile tap and hold a tile and then tap Resize To delete a tile tap and hold a tile and the...

Page 28: ...ar tap Tablet mode Alternatively Swipe from the right edge of the screen towards the centre of the screen then tap Tablet mode To return to PC mode on the taskbar tap Tablet mode again PC mode Tablet mode Lock screen Pressing the Power key to turns off the screen and locks it To unlock the screen press any key on the keyboard except for the Power key or swipe upwards on the screen If the screen is...

Page 29: ... by inserting your own external security key into the multipurpose jack Password A password consists of characters or numbers Enter a password enter the password again to verify it and then enter a password hint If you have signed in to your Microsoft account your account password will be set as the password automatically Picture Password A password consists of circles straight lines and taps Sele...

Page 30: ...screen You can use the following functions on the action centre panel Clear all notifications Tap a notification and perform various actions Quick action buttons Adjust the brightness of the display Using quick action buttons Tap quick action buttons to activate certain features To view more detailed settings tap and hold a button and then tap Go to Settings You can change the top four buttons On ...

Page 31: ...ew desktop will be added You can select a desktop from the list displayed at the top of the screen Currently open windows Multi desktop list Deleting desktops 1 On the taskbar tap Alternatively swipe from the left edge of the screen 2 On the multi desktop list tap on the desktop to delete Moving windows to another desktop 1 On the taskbar tap Alternatively swipe from the left edge of the screen 2 ...

Page 32: ...ps may not support this feature 1 On the taskbar tap to view currently open windows Alternatively swipe from the left edge of the screen 2 Tap and hold a window and select Snap left or Snap right The selected window will launch in the right or left side window 3 On the left or right side window swipe screen upwards or downwards to select another window to launch ...

Page 33: ...en you drag the bar between the windows to the left or right edge of the screen the window will be maximised Help To access help information on the taskbar tap Tips Using the control panel You can adjust basic system settings such as hardware software or user account settings On the taskbar tap Windows System Control Panel ...

Page 34: ...yboard functions Enter numbers and punctuation marks Enter uppercase For all caps tap it twice Enter emoticons Delete a preceding character Hide the keyboard Changing the input language Tap ENG to switch between the input languages To add languages tap and then tap Add a preferred language under Preferred languages Additional keyboard functions Switch to the default keyboard Switch to the mini key...

Page 35: ...Screenshots folder Press the Prt Sc key on the keyboard If you press the Prt Sc key and the Alt key at the same time only the currently opened window will be captured Use the Snipping tool app It is not possible to capture a screenshot while using some apps and features Device and data management Updating the device Keep the device up to date by downloading and installing updates such as service p...

Page 36: ...apters are sold separately Use only a Samsung approved display adapter Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty The method for connecting to an external display may differ depending on cable or adapter types The following actions are based on using an HDMI cable 1 Connect the display adapter to the external display port of the dev...

Page 37: ...d to search for a keyword Select an app to view information about it To download free apps tap Get To purchase and download apps where charges apply tap Buy and follow the on screen instructions To change the auto update settings tap Settings and then tap the Update apps automatically when I m onWiFi switch to activate or deactivate it Uninstalling apps Some apps cannot be uninstalled 1 On the tas...

Page 38: ...ng Notes All notes 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image Insert a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 On the taskbar tap Samsung Notes All notes 2 Tap and hold a note to delete To delete multiple notes tick more no...

Page 39: ...d smartphone is connected to the device To use this feature you must activate Bluetooth feature on your smartphone Connecting the device and smartphone 1 On your smartphone launch Samsung Flow 2 On the taskbar of the device tap Samsung Flow and then tap START 3 Select the smartphone from the detected devices list 4 Select the connection method 5 When a pairing confirmation pop up window appears ta...

Page 40: ... using your smartphone s mobile data connection You may incur additional charges on your smartphone when using this feature Viewing your smartphone s content on the device screen On the taskbar tap Samsung Flow and tap The smartphone s screen appears on the SmartView window Checking notifications on the device When the smartphone receives a new notification the device displays the pop up window fo...

Page 41: ...record videos in places where you may violate other people s privacy Launching Camera Take photos and record videos using various modes and settings On the taskbar tap Camera When you launch Camera the LED indicator turns on The LED indicator will be automatically turned off after the camera is turned off If photos you take appear blurry clean the camera lens and try again Taking photos or recordi...

Page 42: ...t Or tap or on the zoom bar Take a photo Record a video Camera settings Quick settings Preview thumbnail Samsung Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Viewing images 1 On the taskbar tap Samsung Gallery and then tap PICTURES 2 Select an image ...

Page 43: ... Use additional options Move to the previous screen Searching for images Launch the Samsung Gallery and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Viewing videos 1 On the taskbar tap Samsung Gallery and then tap PICTURES 2 Select a video to play The video will be played ...

Page 44: ...taskbar tap Samsung Gallery and then tap PICTURES 2 Select a 360 degree video and tap 360 3 Drag the screen to rotate the sphere to view the videos from various angles Viewing the details of images and videos You can view file details such as people location and basic information If there is auto created content such as a story or a GIF the content will also be displayed 1 On the taskbar tap Samsu...

Page 45: ... and videos On the taskbar tap Samsung Gallery tap STORIES and then select a story Creating stories Create stories with various themes 1 On the taskbar tap Samsung Gallery tap STORIES 2 Tap 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap OK To add images or videos to a story select a story and tap Add items To remove images or videos from a story ...

Page 46: ...ynced You must register and sign in to your Samsung account to use Samsung Cloud Deleting images or videos 1 On the taskbar tap Samsung Gallery 2 Tap and hold an image or a video and tap Delete To delete multiple files tap tick images or videos to deleted and then tap Delete Galaxy Book Samsung integrated settings app offers various settings functions On the taskbar tap Galaxy Book Battery Life Ex...

Page 47: ...e Samsung legal information the open source licence announcement and the safety information User manual View help information to learn how to use the device and apps or configure important settings About device Access your device s information ...

Page 48: ...ntering keywords tap the search field at the top of the screen The available options may vary depending on the region or service provider System Change the system settings The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device ...

Page 49: ...zation Change the display settings such as a wallpaper colour and theme Apps Manage the device s apps and change their settings Accounts Change the account settings Time Language Change settings to control how the device displays the time and date and select your country or region You can also select device languages and change settings such as keyboards and voice input types If the battery remain...

Page 50: ...e the privacy settings Update Security Change theWindows update data backup and device security settings BIOS Setup utility Introduction BIOS is the program that starts the operating system when you turn on your device Access the BIOS setup screen to set a boot password perform battery calibration and more Be careful when changing BIOS settings Incorrect changes may cause the system to malfunction...

Page 51: ...information Shortcuts F1 View the help information for the BIOS setup F3 Undo changes F9 Restore the device to the default settings F10 Save the changes and restart the device Esc Restart the device without saving the changes Setup menus SysInfo View the basic specifications of the device Advanced Configure the advanced settings Security Configure security functions Boot Configure boot related set...

Page 52: ...u to enter the BIOS screen as a user You cannot change the BIOS settings The password will be deactivated automatically if the supervisor password is removed Do not forget your password or expose it to others If you forget your supervisor password contact a Samsung Service Centre If you forget your user password you can remove it by removing the supervisor password Setting a boot password To set a...

Page 53: ...tering any characters press the Enter key and then select Yes The password will be removed Boot priority Change the boot priority from the BIOS setup 1 On the BIOS screen select Boot 2 Select Boot Device Priority 3 Select the drop down menu and select an option 4 Press the F10 key and then select Yes to save the password and restart the device ...

Page 54: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 55: ...lved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key for more than 12 seconds to restart it Resetting the device If the methods above do not solve your problem perform a factory data reset Before perform...

Page 56: ...d The battery depletes faster than when first purchased When you expose the device or the battery to very cold or very hot temperatures the useful charge may be reduced Battery consumption will increase when you use certain features or apps such as GPS games or the Internet The battery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Yo...

Page 57: ...that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the file formats are supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supp...

Page 58: ...s may be obstructed in some locations such as indoors Set the device to useWi Fi to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the...

Page 59: ...ove everything Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Sams...

Page 60: ...or any variations in measurements SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is design...

Page 61: ...e interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The device may cause TV or radio interference if used in close proximit...

Page 62: ...ectronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Microsoft MS DOS andWindows are trademarks or registered trademarks of the Microsoft Corporation Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license f...