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57
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Before contacting a service centre
The camera suddenly stops working while in use
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The camera was stopped due to a malfunction
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Remove/ re-insert battery and switch the camera on
The images are unclear
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An incorrect focus mode is selected.
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Select a correct focus mode related to the distance.
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The picture was taken with the subject beyond the flash range
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Take a picture within the flash range
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The lens is smudged or dirty
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Clean the lens
The flash does not fire
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Flash off mode has been selected
→
Disengage flash off mode
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The camera mode can’t use the flash
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Refer to the FLASH instruction (p.18)
Incorrect date and time is displayed
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The date and time have been set incorrectly or the camera has adopted the
default settings
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Reset the date and time correctly
The camera buttons do not operate
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Camera malfunction
→
Remove/ re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera.
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Incorrect memory card format
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Reformat the memory card
The images don't play back
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Incorrect file name (Violation of DCF format)
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Do not change the image file name
Colour of image is different to the original scene
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White balance setting is incorrect
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Select appropriate White balance
Images are too bright
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Exposure is excessive
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Reset exposure compensation
When using the PC’s explorer, the [Removable Disk] file does not show
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Cable connection is incorrect
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Check the connection
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The camera is off
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Turn the camera on
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The operating system is not Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 ~
10.3. Alternatively the PC does not support USB.
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Install Windows 98, 98SE, 2000, ME, XP/ Mac OS 10.0 ~ 10.3 to PC that
supports USB.
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The camera driver is not installed
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Install a [USB Storage Driver]