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15

English

Cleaning and Maint

enanc

e

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and 

unnecessary expense.

Problem

Solution

The air conditioner 

does not operate 

at all.

•  Check if the power plug is properly connected.
•  Check whether the auxiliary power switch (MCCB, ELB) is turned on.
•  If the auxiliary power switch (MCCB, ELB) is turned off, the air 

conditioner does not work although you press the 

 (Power) 

button.

• 

When you clean the air conditioner or do not use it for an extended 

period of time, turn off the auxiliary power switch (MCCB, ELB).

•  After the air conditioner is not used for an extended period of time, 

be sure to turn on the auxiliary power switch (MCCB, ELB) 6 hours 

before starting operation.

  NOTE

•  The auxiliary power switch (MCCB, ELB) is sold separately.

•  Make sure that auxiliary power switch (MCCB, ELB) is installed 

in the distribution box inside the building.

•  If the air conditioner is turned off by the Timed off function, turn on 

the air conditioner again by pressing the 

 (Power) button.

The temperature 

does not change.

•  Check whether the Fan mode is running. In the Fan mode, the air 

conditioner controls the set temperature automatically, and you 

cannot change the set temperature.

Warm air does not 

come out of the air 

conditioner.

•  Check whether the outdoor unit is designed for cooling only. In 

this case, warm air does not come out although you select the Heat 

mode.

•  Check whether the remote control is designed only for cooling only. 

Use a remote control that supports both cooling and heating.

The fan speed does 

not change.

•  Check whether the Auto or Dry mode is running. In these modes, the 

air conditioner controls the fan speed automatically, and you cannot 

change the fan speed.

The wireless 

remote control 

does not operate.

•  Check whether the batteries are discharged. Replace the batteries 

with new ones.

•  Make sure that nothing is blocking the remote control sensor.
•  Check whether any strong lighting sources are near the air 

conditioner. Strong light which comes from fluorescent bulbs or 

neon signs may interfere with the remote control.

CAC 360_SA-TL향_Indoor_IB_EN.indb   15

2016-12-13   오후 1:29:27

Summary of Contents for AC KN4 Series

Page 1: ...nual AC KN4 EH Thank you for purchasing this Samsung air conditioner Before operating this unit please read this user manual carefully and retain it for future reference CAC 360_SA TL _Indoor_IB_EN in...

Page 2: ...aste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle the...

Page 3: ...sult in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Follow directions Do NOT attempt Make sure the machine is ground...

Page 4: ...appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak This may result in electric sho...

Page 5: ...overflow and result in property damage In particular in winter if a block of ice falls it may result in injury death or property damage FOR POWER SUPPLY WARNING When the circuit breaker is damaged co...

Page 6: ...tact your nearest service centre Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall the p...

Page 7: ...ct Do not strike or pull the air conditioner with excessive force This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb...

Page 8: ...te the appliance with wet hands This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also re...

Page 9: ...c shock or fire Before cleaning or performing maintenance unplug the air conditioner from the wall socket and wait until the fan stops Failing to do so may result in electric shock or fire CAUTION Tak...

Page 10: ...for any indoor units the air flow direction is not shown on the remote control display Control the air flow direction with checking it on the indoor unit display 02 Remote control sensor behind the f...

Page 11: ...8 C to 32 C 80 or less AC KN4DEH Mode Outdoor temperature Indoor temperature Indoor humidity Cool mode 15 C to 52 C 18 C to 32 C 80 or less Heat mode 20 C to 24 C 30 C or less Dry mode 15 C to 52 C 18...

Page 12: ...ic acid hydrochloric acid or organic solvents such as thinner kerosene and acetone to clean the surfaces Do not put any stickers on it as this can damage the surface of the indoor unit Disassembling t...

Page 13: ...deform the air filter Reassembling the air filter After cleaning and reassembling the air filter reset the filter cleaning reminder as follows AR KH00E remote control Select Filter Reset MR EH00 remo...

Page 14: ...emote control batteries At least once a year Outdoor unit Clean the heat exchanger on the outside of the unit Once every 4 months Required Clean the heat exchanger on the inside of the unit Once a yea...

Page 15: ...nction turn on the air conditioner again by pressing the Power button The temperature does not change Check whether the Fan mode is running In the Fan mode the air conditioner controls the set tempera...

Page 16: ...the conditioner If the indoor unit display is still blinking contact a service centre I want to get cooler air Operate the air conditioner with a common fan to save energy and enhance the cooling eff...

Page 17: ...vent cool air from coming out at the beginning If the refrigerant pipe is too long the cooling and heating efficiencies may be decreased Avoid exceeding the maximum pipe length The air conditioner mak...

Page 18: ...ditioner is turned off the outdoor unit fan may continue to operate to reduce noise of the refrigerant gas This is a normal operation Water drops from the piping connections of the outdoor unit Conden...

Page 19: ...19 English Cleaning and Maintenance Memo CAC 360_SA TL _Indoor_IB_EN indb 19 2016 12 13 1 29 28...

Page 20: ...3 www samsung com au support SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free www samsung com in support QUESTIONS OR COMMENTS This product is...

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