Troubleshooting
Samsung Electronics
4-7
Error Indicator
Cause
Measures
Product’s state of operation
at the time of malfunction
(state of main component)
Method of
Diagnosis
Indoor
Fan
Outdoor
Fan
Comp.
Terminal Block Fuse Open
Fuse wire is not connected
• Check Fuse wire
• Check Terminal Block
Operation
Off
Operation
Off
Operation
Off
Page 4-19
When Indoor unit is not responding
to communications
• Inspect communications cables and
circuits of Indoor unit and Outdoor
unit
Operation
Off
Operation
Off
Operation
Off
Page 4-10
When Indoor unit is not responding
to communications
• Inspect communications cables and
circuits of Indoor unit and Outdoor
unit
Operation
Off
Operation
Off
Operation
Off
Page 4-10
Problematic Indoor
unitcommunications of Outdoor
unitPBA
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-20
Outdoor unittemperature sensor
error SHORT/OPEN
• Check temperature sensor Wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-21
Outdoor unit pipe temperature
sensor error
SHORT/OPEN
• Check temperature sensor wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-22
Outdoor unitpipe temperature sensor
error while running self-diagnosis
• Check temperature sensor wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-23
Temperature delivery sensor error
SHORT/OPEN
• Check temperature sensor wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-24
Temperature delivery sensor error
while running self-diagnosis
• Check temperature sensor wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-23
Compressor temperature sensor error
SHORT/OPEN
• Check temperature sensor wire
• Check Outdoor unit PBA
Operation
Off
Operation
Off
Operation
Off
Page 4-25
When Outdoor unitOutdoor unit
freezes
• SET installation condition, inspect
refrigerant levels
Operation
Off
Operation
Off
Operation
Off
Page 4-26
When Outdoor unit gets overloaded
• SET installation condition, inspect
refrigerant levels
Operation
Off
Operation
Off
Operation
Off
Page 4-26
When Outdoor unit temperature
delivery gets overloaded
• SET installation condition, inspect
refrigerant levels
Operation
Off
Operation
Off
Operation
Off
Page 4-26
Problematic EEV-A while running self-
diagnosis
• Inspect pipes and SET condition
Operation
Off
Operation
Off
Operation
Off
Page 4-26
When outside temperature is above/
below operation range allowed for
heating
• Inspect outside air temperature and
SET installation condition. Check
temperature sensor WIRE
Operation
Off
Operation
Off
Operation
Off
Page 4-27
Error Display
(cont.)