Samsung AM18B1B2C09, Instruction & Installation Manual

Solving Common Problems

E-

22

Explanation/Solution

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Check that the breaker used for the air conditioner is switched on.

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Check that the 5 Way indicator on the indoor unit is on;  

if necessary press the       (On/Off) button on the remote control.

◆

Check whether the TIMER indicator on the indoor unit is switched on. 

If so:
- Wait until the switch-on time is reached and the air conditioner starts  

up automatically

- Cancel the timer (see pages 16 and 17 for further details)

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Check that there are no obstacles between you and the indoor unit.

◆

Check the remote control batteries.

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Check that you are close enough to the indoor unit 
(seven metres/yards/23ft. or less).

◆

Check that you are pointing the remote control at the remote control 

sensor in the right of the indoor unit.

◆

Replace the remote control batteries if necessary.

◆

Check that the correct operating mode has been selected 
(AUTO, COOL).

◆

The room temperature may be too low or too high.

◆

Dust may be blocking the air filter guard; refer to page 21 for cleaning 

instructions.

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Check that there is no obstacle in front of the outdoor unit.

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Check that the operating mode is set to COOL or FAN ; 
in the AUTO mode, the fan speed changes automatically and in the
DRY mode, it is set to AUTO.

◆

Check that the air conditioner has been switched on; if necessary, 

press the       (On/Off) button on the remote control.

◆

Check that the timer has been programmed correctly; see pages 16 

and 17.

◆

Air the room.

Problem

The air conditioner does not
operate at all

The air conditioner does not
operate with the remote control

No beep is heard when you press
the      (On/Off) on the remote 
control

The air conditioner does not cool

The fan speed does not change
when you press the FAN button

The air flow direction does not 
change when you press the
SWING button

The timer is not correctly triggered 

Odours are permeated in the room
during air conditioning

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.