Samsung AQ12AA(B)MCF, Owner'S Instructions Manual

Solving Common Problems

E-

24

Explanation/Solution

◆

Check that the breaker used for the air conditioner is switched on.

◆

Check that the 5 Way indicator on the indoor unit is on;  

if necessary press the       (On/Off) button on the remote control.

◆

Check whether the TIMER indicator on the indoor unit is switched on. 

If so:
- Wait until the switch-on time is reached and the air conditioner starts  

up automatically

- Cancel the timer (see pages 18 and 19 for further details)

◆

Check that there are no obstacles between you and the indoor unit.

◆

Check the remote control batteries.

◆

Check that you are close enough to the indoor unit 
[23ft(7m) or less].

◆

Check that you are pointing the remote control at the remote control 

sensor in the right of the indoor unit.

◆

Replace the remote control batteries if necessary.

◆

Check that the correct operating mode has been selected 
(AUTO, COOL, HEAT).

◆

The room temperature may be too low or too high.

◆

Dust may be blocking the air filter guard; refer to page 23 for cleaning 

instructions.

◆

Check that there is no obstacle in front of the outdoor unit.

◆

Check that the required temperature has been set correctly.

◆

Increase the fan speed.

◆

If the air flow is directed downwards, use the remote control to direct it 

upwards.

◆

Check that the operating mode is set to COOL, HEAT or FAN ; 
in the AUTO mode, the fan speed changes automatically and in the
DRY mode, it is set to AUTO.

◆

Check that the air conditioner has been switched on; if necessary, 

press the       (On/Off) button on the remote control.

◆

Check that the timer has been programmed correctly; see pages 18 

and 19.

◆

Air the room.

Problem

The air conditioner does not
operate at all

The air conditioner does not
operate with the remote control

No beep is heard when you press
the      (On/Off) on the remote 
control

The air conditioner does not cool
or heat

When heating, the required room
temperature is never reached and
the air conditioner frequently stops

The fan speed does not change
when you press the         button

The air flow direction does not 
change when you press the

button

The timer is not correctly triggered 

Odours are permeated in the room
during air conditioning

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.