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Smar
tThings app
SmartThings app
2
Connecting the SmartThings app to your product
• Follow the instructions displayed on the
SmartThings app to connect to your product.
• For information on how to use the SmartThings
app, select the How To menu on the app.
NOTE
• If any pop-window appears on the top of the
smartphone while connecting to your product, do
not select it.
• If a pop-up window saying that the device is
already registered appears during connecting
to your product, get permission using “REQUEST
PERMISSION” from a user already connected to the
product, or create a new account using “REGISTER
MY ACCOUNT” to independently connect to the
product.
• If a Samsung account-related country error occurs
during connecting to your product, log out of your
current Samsung account, log in to your previous
Samsung account, and then delete all devices that
have been connected previously. Then, log in to
your current Samsung account again, and then
configure the settings.
• If a failure message appears while adding a device,
see “Setting up and connecting to a Wi-Fi access
point using your smartphone” on page 22.
The connection may fail temporarily due to an
installation location problem of the access point or
other problems.
• If a message appears on the SmartThings app,
follow its instructions.
NOTE
• For the security protocols for wireless/wired
access points, WPA-PSK and WPA2-PSK are
recommended. For the authentication methods,
AES is recommended. New Wi-Fi authentication
specifications and Wi-Fi non-standard
authentication methods are not supported.
• The product supports the IEEE802.11 b/g/n
(2.4 GHz) communication protocol. (Samsung
recommends IEEE802.11n.)
• If your Internet service provider permanently
have registered the MAC address (a unique
identification number) of your PC or modem, you
may not be able to connect your product to the
Internet. Contact your Internet service provider
and ask how to connect devices other than your PC
(such as an air conditioner and an air purifier) to
the Internet.
Open Source Announcement
The software included in this product contains open
source software. You may obtain the complete
corresponding source code for a period of three years
after the last shipment of this product by contacting
our support team via http://opensource.samsung.
com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete
corresponding source code in a physical medium such
as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/
opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this
product. This offer is valid to anyone in receipt of this
information.
